Publications | Prof. Dr. Daniel Beverungen | Department of Information Systems

2019

Research article (book contribution)

Betzing, J. H., Beverungen, D., & Becker, J. (2019). Gestaltungsprinzipien für mobile, kontextbezogene Dienste zur Ko-Kreation digitaler Einkaufserlebnisse im Einzelhandel. In Robra-Bissantz, S., & Lattemann, C. (Eds.), Digital Customer Experience (pp. 123–138). Edition HMD. Wiesbaden: Springer Vieweg.
More details BibTeX Full text DOI

@incollection{BetzingBB2019Gestaltungsprinzipien,
  author = {Jan Hendrik Betzing and Daniel Beverungen and Jörg Becker},
  title = {Gestaltungsprinzipien für mobile, kontextbezogene Dienste zur Ko-Kreation digitaler Einkaufserlebnisse im Einzelhandel},
  booktitle = {Digital Customer Experience},
  pages = {123--138},
  series = {Edition HMD},
  editor = {S Robra-Bissantz and C Lattemann},
  year = {2019},
  publisher = {Springer Vieweg},
  address = {Wiesbaden},
  isbn = {978-3-658-22541-4},
  doi = {10.1007/978-3-658-22542-1_9},
  url = {https://link.springer.com/chapter/10.1007/978-3-658-22542-1_9},
  note = {Publication status: Published}
}

Betzing, J. H., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C., Berendes, I., Braun, M., Gadeib, A., von Hoffen, M., & Schallenberg, C. (2019). Interaktive, digitale Einkaufserlebnisse in Innenstädten. In Robra-Bissantz, S., & Lattemann, C. (Eds.), Digital Customer Experience (pp. 109–121). Edition HMD. Wiesbaden: Springer Vieweg.
More details BibTeX Full text DOI

@incollection{BetzingBBMSBBBGVHS2019Interaktive,
  author = {Jan Hendrik Betzing and Daniel Beverungen and Jörg Becker and Martin Matzner and Gertrud Schmitz and Christian Bartelheimer and Ingo Berendes and Marina Braun and Andera Gadeib and Moritz {von Hoffen} and Christian Schallenberg},
  title = {Interaktive, digitale Einkaufserlebnisse in Innenstädten},
  booktitle = {Digital Customer Experience},
  pages = {109--121},
  series = {Edition HMD},
  editor = {S Robra-Bissantz and C Lattemann},
  year = {2019},
  publisher = {Springer Vieweg},
  address = {Wiesbaden},
  isbn = {978-3-658-22541-4},
  doi = {10.1007/978-3-658-22542-1_8},
  url = {https://link.springer.com/chapter/10.1007/978-3-658-22542-1_8},
  note = {Publication status: Published}
}

Bevergungen, D., Menne, S., Nowak, S., Obeidi, S., Plenter, F., & Hindersmann, C. (2019). Einführung in die Umwidmung und Weiterverwendung von Traktionsbatterien. In Becker, J., Beverungen, D., Winter, M., & Menne, S. (Eds.), Umwidmung und Weiterverwendung von Traktionsbatterien (1., pp. 1–20). Springer.
More details BibTeX DOI

@incollection{BevergungenMNOPH2019Einfuehrung,
  author = {D Bevergungen and S Menne and S Nowak and S Obeidi and F Plenter and C Hindersmann},
  title = {Einführung in die Umwidmung und Weiterverwendung von Traktionsbatterien},
  booktitle = {Umwidmung und Weiterverwendung von Traktionsbatterien},
  edition = {1.},
  pages = {1--20},
  editor = {Jörg Becker and Daniel Beverungen and Martin Winter and Sebastian Menne},
  year = {2019},
  publisher = {Springer},
  doi = {10.1007/978-3-658-21021-2_1},
  note = {Publication status: Published}
}

Beverungen, D., Hindersmann, C., Menne, S., Nowak, S., Obeidi, S., & Plenter, F. (2019). Forschungsausblick zur Umwidmung und Weiterverwendung von Traktionsbatterien. In Becker, J., Beverungen, D., Winter, M., & Menne, S. (Eds.), Umwidmung und Weiterverwendung von Traktionsbatterien (1., pp. 335–350). Springer.
More details BibTeX DOI

@incollection{BeverungenHMNOP2019Forschungsausblick,
  author = {D Beverungen and C Hindersmann and S Menne and S Nowak and S Obeidi and F Plenter},
  title = {Forschungsausblick zur Umwidmung und Weiterverwendung von Traktionsbatterien},
  booktitle = {Umwidmung und Weiterverwendung von Traktionsbatterien},
  edition = {1.},
  pages = {335--350},
  editor = {Jörg Becker and Daniel Beverungen and Martin Winter and Sebastian Menne},
  year = {2019},
  publisher = {Springer},
  doi = {10.1007/978-3-658-21021-2_8},
  note = {Publication status: Published}
}

Research article in proceedings (conference)

Betzing, J. H., Bartelheimer, C., Niemann, M., Berendes, C. I., & Beverungen, D. (2019). Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail. In Proceedings of the 27th European Conference on Information Systems, Stockholm-Uppsala, Schweden.
More details BibTeX Full text

@inproceedings{BetzingBNBB2019Quantifying,
  author = {Jan Hendrik Betzing and Christian Bartelheimer and Marco Niemann and C. Ingo Berendes and Daniel Beverungen},
  title = {Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail},
  booktitle = {Proceedings of the 27$^{th}$ European Conference on Information Systems},
  series = {ECIS '19},
  year = {2019},
  address = {Stockholm-Uppsala, Schweden},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1057&context=ecis2019_rip},
  note = {Publication status: Published}
}

2018

Research article in proceedings (conference)

Bartelheimer, C., Betzing, J. H., Berendes, I., & Beverungen, D. (2018). Designing Multi-sided Community Platforms for Local High Street Retail. In Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK.
More details BibTeX Full text

@inproceedings{BartelheimerBBB2018DesigningMultiSided,
  author = {Christian Bartelheimer and Jan Hendrik Betzing and Ingo Berendes and Daniel Beverungen},
  title = {Designing Multi-sided Community Platforms for Local High Street Retail},
  booktitle = {Proceedings of the 26$^{th}$ European Conference on Information Systems},
  series = {ECIS '18},
  year = {2018},
  address = {Portsmouth, UK},
  url = {http://ecis2018.eu/wp-content/uploads/2018/09/1805-doc.pdf},
  note = {Publication status: Published}
}

Berendes, C. I., Bartelheimer, C., Betzing, J. H., & Beverungen, D. (2018). Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language. In Proceedings of the 39th International Conference on Information Systems, San Francisco, CA, USA.
More details BibTeX Full text

@inproceedings{BerendesBBB2018DataDriven,
  author = {C. Ingo Berendes and Christian Bartelheimer and Jan Hendrik Betzing and Daniel Beverungen},
  title = {Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language},
  booktitle = {Proceedings of the 39$^{th}$ International Conference on Information Systems},
  series = {ICIS '18},
  year = {2018},
  address = {San Francisco, CA, USA},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1059&context=icis2018},
  note = {Publication status: Published}
}

Betzing, J. H., Beverungen, D., & Becker, J. (2018). Design Principles for Co-Creating Digital Customer Experience in High Street Retail. In Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018), Lüneburg, Deutschland, 2083–2094.
More details BibTeX Full text

@inproceedings{BetzingBB2018DesignPrinciples,
  author = {Jan Hendrik Betzing and Daniel Beverungen and Jörg Becker},
  title = {Design Principles for Co-Creating Digital Customer Experience in High Street Retail},
  booktitle = {Tagungsband Data driven X --- Turning Data into Value --- Band V},
  pages = {2083--2094},
  series = {MKWI '18},
  editor = {Paul Drews and Burkhardt Funk and Peter Niemeyer and Lin Xie},
  year = {2018},
  address = {Leuphana Universität Lüneburg},
  url = {http://mkwi2018.leuphana.de/wp-content/uploads/MKWI_55.pdf},
  note = {Publication status: Published}
}

2017

Research article (book contribution)

Becker, J., Monhof, M., Beverungen, D., Bräuer, S., Klör, B., & Plenter, F. (2017). End-of-Life Solutions für eCar-Batterien — Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS). In Ganz, W., Kampker, A., & Satzger, G. (Eds.), Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität” (pp. 24–29). Stuttgart: Fraunhofer Verlag.
More details BibTeX Full text

@incollection{BeckerMBBKP2017EndOfLifeSolutions,
  author = {Jörg Becker and Markus Monhof and Daniel Beverungen and Sebastian Bräuer and Benjamin Klör and Florian Plenter},
  title = {End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS)},
  booktitle = {Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”},
  pages = {24--29},
  editor = {Walter Ganz and Achim Kampker and Gerhard Satzger},
  year = {2017},
  publisher = {Fraunhofer Verlag},
  address = {Stuttgart},
  isbn = {978-3-8396-1212-5},
  url = {http://www.elektromobilitaet-dienstleistungen.de/wp-content/uploads/2017/07/Dienstleistungen-als-Erfolgsfaktor-fuer-Elektromobilitaet_Ergebnisse-Foerderschwerpunkt_BMBF_2017.pdf#page=25},
  note = {Publication status: Published}
}

Research article in proceedings (conference)

Klör, B., Monhof, M., Beverungen, D., & Bräuer, S. (2017). Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype. In Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), Thessaloniki, Greece, 13–22.
More details BibTeX Full text DOI

@inproceedings{KloerMBB2017Recommendation,
  author = {B Klör and M Monhof and D Beverungen and S Bräuer},
  title = {Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype},
  booktitle = {Proceedings of the 19$^{th}$ IEEE Conference on Business Informatics (CBI 2017)},
  pages = {13--22},
  year = {2017},
  address = {Thessaloniki, Greece},
  doi = {10.1109/CBI.2017.19},
  url = {http://ieeexplore.ieee.org/document/8010702/?reload=true},
  note = {Publication status: Published}
}

Research article (journal)

Barann, B., Beverungen, D., & Müller, O. (2017). An open-data approach for quantifying the potential of taxi ridesharing. Decision Support Systems, 2017(99), 86–95.
More details BibTeX Full text DOI

@article{BarannBM2017AnOpenData,
  author = {Benjamin Barann and Daniel Beverungen and Oliver Müller},
  title = {An open-data approach for quantifying the potential of taxi ridesharing},
  journal = {Decision Support Systems},
  year = {2017},
  volume = {2017},
  number = {99},
  pages = {86--95},
  doi = {10.1016/j.dss.2017.05.008},
  url = {http://www.sciencedirect.com/science/article/pii/S0167923617300866},
  note = {Publication status: Published}
}

Betzing, J. H., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C., Berendes, I., Braun, M., Gadeib, A., von Hoffen, M., & Schallenberg, C. (2017). Interaktive, digitale Einkaufserlebnisse in Innenstädten. HMD Praxis der Wirtschaftsinformatik, 54(5), 659–671.
More details BibTeX DOI

@article{BetzingBBMSBBBGVHS2017Interaktive,
  author = {Jan Hendrik Betzing and Daniel Beverungen and Jörg Becker and Martin Matzner and Gertrud Schmitz and Christian Bartelheimer and Ingo Berendes and Marina Braun and Andera Gadeib and Moritz {von Hoffen} and Christian Schallenberg},
  title = {Interaktive, digitale Einkaufserlebnisse in Innenstädten},
  journal = {HMD Praxis der Wirtschaftsinformatik},
  year = {2017},
  volume = {54},
  number = {5},
  pages = {659--671},
  doi = {10.1365/s40702-017-0343-0},
  note = {Publication status: Published}
}

Beverungen, D., Bräuer, S., Plenter, F., Klör, B., & Monhof, M. (2017). Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study. Computer Science — Research and Development, 32(1-2), 195–209.
More details BibTeX Full text DOI

@article{BeverungenBPKM2017EnsemblesOf,
  author = {Daniel Beverungen and Sebastian Bräuer and Florian Plenter and Benjamin Klör and Markus Monhof},
  title = {Ensembles of Context and Form for Repurposing Electric Vehicle Batteries:  An Exploratory Study},
  journal = {Computer Science --- Research and Development},
  year = {2017},
  volume = {32},
  number = {1-2},
  pages = {195--209},
  doi = {10.1007/s00450-016-0306-7},
  url = {https://link.springer.com/content/pdf/10.1007%2Fs00450-016-0306-7.pdf},
  note = {Publication status: Published}
}

Klör, B., Monhof, M., Beverungen, D., & Bräuer, S. (2017). Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries. European Journal of Information Systems (EJIS), Special Issue on Exemplars and Criteria for Applicable Design Science Research, 1–19.
More details BibTeX Full text DOI

@article{KloerMBB2017DesignAndEvaluation,
  author = {B Klör and M Monhof and D Beverungen and S Bräuer},
  title = {Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries},
  journal = {European Journal of Information Systems (EJIS)},
  year = {2017},
  volume = {Special Issue on Exemplars and Criteria for Applicable Design Science Research},
  pages = {1--19},
  doi = {10.1057/s41303-017-0044-3},
  url = {https://link.springer.com/content/pdf/10.1057%2Fs41303-017-0044-3.pdf},
  note = {Publication status: Published}
}

2016

Research article in proceedings (conference)

Bräuer, S., Monhof, M., Klör, B., Plenter, F., Siemen, C., & Beverungen, D. (2016). Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model. In Proceedings of the 18th IEEE Conference on Business Informatics (CBI 2016), Paris, France.
More details BibTeX Full text DOI

@inproceedings{BraeuerMKPSB2016Residential,
  author = {Sebastian Bräuer and Markus Monhof and Benjamin Klör and Florian Plenter and Christian Siemen and Daniel Beverungen},
  title = {Residential Energy Storage from Repurposed Electric Vehicle Batteries --- Market Overview and Development of a Service-Centered Business Model},
  booktitle = {Proceedings of the 18$^{th}$ IEEE Conference on Business Informatics (CBI 2016)},
  year = {2016},
  address = {Paris, France},
  doi = {10.1109/CBI.2016.24},
  url = {http://ieeexplore.ieee.org/stamp/stamp.jsp?arnumber=7780309},
  note = {Publication status: Published}
}

2015

Book (edited collection)

Beverungen, D., Fabry, C., Ganz, W., Matzner, M., & Satzger, G. (Eds.) (2015). Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen. Stuttgart: Fraunhofer-Verlag.
More details BibTeX Full text

@book{BeverungenFGMS2015Dienstleistungsinnovationen,
  editor = {Daniel Beverungen and Christian Fabry and Walter Ganz and Martin Matzner and Gerhard Satzger},
  title = {Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen},
  year = {2015},
  publisher = {Fraunhofer-Verlag},
  address = {Stuttgart},
  isbn = {978-3-8396-0843-2},
  url = {http://www.elektromobilitaet-dienstleistungen.de/wp-content/uploads/2015/02/Dienstleistungsinnovationen-fuer-Elektromobilitaet_Maerkte-Geschaeftsmodelle-Koop_2015.pdf},
  note = {Publication status: Published}
}

Research article (book contribution)

Beverungen, D., Bräuer, S., Gierke, A., Hirose, K., Klör, B., Monhof, M., Nowak, S., Obeidi, S., Plenter, F., Ratzke, T., Stieger, A., Wieczorek, C., & Zenz, S. (2015). End-Of-Life Solutions für Traktionsbatterien (EOL-IS). In Beverungen, D., Fabry, C., Ganz, W., Matzner, M., & Satzger, G. (Eds.), Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen (1., pp. 52–75). Stuttgart: Fraunhofer-Verlag.
More details BibTeX Full text

@incollection{BeverungenBGHKMNOPRSWZ2015EndOfLifeSolutions,
  author = {Daniel Beverungen and Sebastian Bräuer and André Gierke and Kei Hirose and Benjamin Klör and Markus Monhof and Sascha Nowak and Shahmahmood Obeidi and Florian Plenter and Timo Ratzke and Alexander Stieger and Christoph Wieczorek and Simon Zenz},
  title = {End-Of-Life Solutions für Traktionsbatterien (EOL-IS)},
  booktitle = {Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen},
  edition = {1.},
  pages = {52--75},
  editor = {Daniel Beverungen and Christian Fabry and Walter Ganz and Martin Matzner and Gerhard Satzger},
  year = {2015},
  publisher = {Fraunhofer-Verlag},
  address = {Stuttgart},
  isbn = {978-3-8396-0843-2},
  url = {http://www.elektromobilitaet-dienstleistungen.de/wp-content/uploads/2015/02/Dienstleistungsinnovationen-fuer-Elektromobilitaet_Maerkte-Geschaeftsmodelle-Koop_2015.pdf},
  note = {Publication status: Published}
}

Research article in proceedings (conference)

Beverungen, D., Klör, B., Bräuer, S., & Monhof, M. (2015). Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries. In Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster.
More details BibTeX Full text

@inproceedings{BeverungenKBM2015WillTheyDie,
  author = {Daniel Beverungen and Benjamin Klör and Sebastian Bräuer and Markus Monhof},
  title = {Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries},
  booktitle = {Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)},
  year = {2015},
  address = {Münster},
  url = {http://aisel.aisnet.org/ecis2015_rip/36},
  note = {Publication status: Published}
}

Klör, B., Beverungen, D., Bräuer, S., Plenter, F., & Monhof, M. (2015). A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems. In Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster.
More details BibTeX Full text

@inproceedings{KloerBBPM2015AMarketFor,
  author = {Benjamin Klör and Daniel Beverungen and Sebastian Bräuer and Florian Plenter and Markus Monhof},
  title = {A Market for Trading Used Electric Vehicle Batteries --- Theoretical Foundations and Information Systems},
  booktitle = {Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)},
  year = {2015},
  address = {Münster},
  url = {http://aisel.aisnet.org/ecis2015_cr/105},
  note = {Publication status: Published}
}

Klör, B., Bräuer, S., Beverungen, D., & Monhof, M. (2015). A Domain-Specific Modeling Language for Electric Vehicle Batteries. In Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), Osnabrück, 1038–1054.
More details BibTeX Full text

@inproceedings{KloerBBM2015ADomainSpecific,
  author = {Benjamin Klör and Sebastian Bräuer and Daniel Beverungen and Markus Monhof},
  title = {A Domain-Specific Modeling Language for Electric Vehicle Batteries},
  booktitle = {Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015)},
  pages = {1038--1054},
  year = {2015},
  address = {Osnabrück},
  url = {http://www.wi2015.uni-osnabrueck.de/Files//WI2015-D-14-00311.pdf},
  note = {Publication status: Published}
}

Monhof, M., Beverungen, D., Klör, B., & Bräuer, S. (2015). Extending Battery Management Systems for Making Informed Decisions on Battery Reuse. In Donnellan, B., Helfert, M., Kenneally, J., VanderMeer, D., Rothenberger, M., & Winter, R. (Eds.), New Horizons in Design Science: Broadening the Research Agenda (pp. 447–454). Lecture Notes in Computer Science: Vol. 9073. Springer International Publishing.
More details BibTeX Full text DOI

@inproceedings{MonhofBKB2015ExtendingBattery,
  author = {Markus Monhof and Daniel Beverungen and Benjamin Klör and Sebastian Bräuer},
  title = {Extending Battery Management Systems for Making Informed Decisions on Battery Reuse},
  booktitle = {New Horizons in Design Science: Broadening the Research Agenda},
  pages = {447--454},
  series = {Lecture Notes in Computer Science},
  volume = {9073},
  editor = {Brian Donnellan and Markus Helfert and Jim Kenneally and Debra VanderMeer and Marcus Rothenberger and Robert Winter},
  year = {2015},
  publisher = {Springer International Publishing},
  address = {Dublin, Ireland},
  doi = {10.1007/978-3-319-18714-3_37},
  url = {https://link.springer.com/content/pdf/10.1007%2F978-3-319-18714-3.pdf},
  note = {Publication status: Published}
}

2014

Research article (book contribution)

Backhaus, K., Becker, J., Beverungen, D., Breuker, D., Bröker, O., Brüne, P. A., Dietrich, H.-A., Knackstedt, R., Rauer, H. P., Reichle, F., & Wilken, R. (2014). Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA). In Möller, K., & Schultze, W. (Eds.), Produktivität von Dienstleistungen (pp. 53–133). Springer Fachmedien Wiesbaden.
More details BibTeX DOI

@incollection{BackhausBBBBBDKRRW2014Effizienzmessung,
  author = {Klaus Backhaus and Jörg Becker and Daniel Beverungen and Dominic Breuker and Ole Bröker and Philipp Alexander Brüne and Hanns-Alexander Dietrich and Ralf Knackstedt and Hans Peter Rauer and Florian Reichle and Robert Wilken},
  title = {Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA)},
  booktitle = {Produktivität von Dienstleistungen},
  pages = {53--133},
  editor = {K Möller and W Schultze},
  year = {2014},
  publisher = {Springer Fachmedien Wiesbaden},
  isbn = {978-3-658-04085-7},
  doi = {10.1007/978-3-658-04086-4_2},
  note = {Publication status: Published}
}

Research article in proceedings (conference)

Klör, B., Bräuer, S., & Beverungen, D. (2014). A Business Process Model for the Reverse Logistics of Used Electric Vehicle Batteries. In Proceedings of the 44. Jahrestagung der Gesellschaft für Informatik (INFORMATIK 2014), Stuttgart, 1631–1643.
More details BibTeX Full text

@inproceedings{KloerBB2014ABusinessProcess,
  author = {Benjamin Klör and Sebastian Bräuer and Daniel Beverungen},
  title = {A Business Process Model for the Reverse Logistics of Used Electric Vehicle Batteries},
  booktitle = {Proceedings of the 44. Jahrestagung der Gesellschaft für Informatik (INFORMATIK 2014)},
  pages = {1631--1643},
  year = {2014},
  address = {Stuttgart},
  url = {http://subs.emis.de/LNI/Proceedings/Proceedings232/1631.pdf},
  note = {Publication status: Published}
}

Klör, B., Bräuer, S., Beverungen, D., & Matzner, M. (2014). IT-basierte Dienstleistungen für die Elektromobilität — Konzeptioneller Rahmen und Literaturanalyse. In Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), Paderborn, 2047–2066.
More details BibTeX Full text

@inproceedings{KloerBBM2014ITBasierte,
  author = {Benjamin Klör and Sebastian Bräuer and Daniel Beverungen and Martin Matzner},
  title = {IT-basierte Dienstleistungen für die Elektromobilität --- Konzeptioneller Rahmen und Literaturanalyse},
  booktitle = {Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014)},
  pages = {2047--2066},
  year = {2014},
  address = {Paderborn},
  url = {http://digital.ub.uni-paderborn.de/hs/download/pdf/1010308?originalFilename=true},
  note = {Publication status: Published}
}

Research article (journal)

Becker, J., Beverungen, D., Knackstedt, R., Rauer, H. P., & Sigge, D. (2014). On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management. Information Systems and e-Business Management (ISeB), 12(3), 337–365.
More details BibTeX Full text DOI

@article{BeckerBKRS2014OnTheOntological,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Hans Peter Rauer and Daniel Sigge},
  title = {On the Ontological Expressiveness of Conceptual Modeling Grammars for Service
Productivity Management},
  journal = {Information Systems and e-Business Management (ISeB)},
  year = {2014},
  volume = {12},
  number = {3},
  pages = {337--365},
  doi = {10.1007/s10257-013-0219-y},
  url = {http://link.springer.com/article/10.1007%2Fs10257-013-0219-y},
  note = {Publication status: Published}
}

Beverungen, D. (2014). Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines. Business and Information Systems Engineering, 6(4), 191–202.
More details BibTeX DOI

@article{Beverungen2014ExploringThe,
  author = {Daniel Beverungen},
  title = {Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines},
  journal = {Business and Information Systems Engineering},
  year = {2014},
  volume = {6},
  number = {4},
  pages = {191--202},
  doi = {10.1007/s12599-014-0335-3},
  note = {Publication status: Published}
}

Beverungen, D. (2014). Über das Zusammenwirken der Gestaltung und Emergenz von Geschäftsprozessen als Organisationsroutinen. WIRTSCHAFTSINFORMATIK (WI), 56(4), 209–222.
More details BibTeX DOI

@article{Beverungen2014UEberDasZusammenwirken,
  author = {Daniel Beverungen},
  title = {Über das Zusammenwirken der Gestaltung und Emergenz von Geschäftsprozessen als Organisationsroutinen},
  journal = {WIRTSCHAFTSINFORMATIK (WI)},
  year = {2014},
  volume = {56},
  number = {4},
  pages = {209--222},
  doi = {10.1007/s11576-014-0425-3},
  note = {Publication status: Published}
}

2013

Research article (book contribution)

Becker, J., Bernhold, T., Beverungen, D., Kaling, N., Knackstedt, R., Lellek, V., & Rauer, H. P. (2013). Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management. In Thomas, O., & Nüttgens, M. (Eds.), Dienstleistungsmodellierung 2012: Product-Service Systems und Produktivität (pp. 208–226). Wiesbaden: Springer Gabler.
More details BibTeX DOI

@incollection{BeckerBBKKLR2013Softwaregestuetzte,
  author = {Jörg Becker and Torben Bernhold and Daniel Beverungen and Nina Kaling and Ralf Knackstedt and Vanessa Lellek and Hans Peter Rauer},
  title = {Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management},
  booktitle = {Dienstleistungsmodellierung 2012: Product-Service Systems und Produktivität},
  pages = {208--226},
  editor = {Oliver Thomas and Markus Nüttgens},
  year = {2013},
  publisher = {Springer Gabler},
  address = {Wiesbaden},
  doi = {10.1007/978-3-658-00863-5},
  note = {Publication status: Published}
}

Research article in proceedings (conference)

Becker, J., Beverungen, D., Breuker, D., Dietrich, H.-A., & Rauer, H. P. (2013). Performance Benchmarking for Designing Interaction Routines — Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis. In Proceedings of the European Research Conference on Information Systems (ECIS) 2013, Utrecht, Netherlands, Paper 185.
More details BibTeX Full text

@inproceedings{BeckerBBDR2013Performance,
  author = {Jörg Becker and Daniel Beverungen and Dominic Breuker and Hanns-Alexander Dietrich and Hans Peter Rauer},
  title = {Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis},
  booktitle = {Proceedings of the European Research Conference on Information Systems (ECIS) 2013},
  pages = {Paper 185},
  year = {2013},
  address = {Utrecht, Netherlands},
  url = {http://aisel.aisnet.org/ecis2013/214/},
  note = {Publication status: Published}
}

Beverungen, D. (2013). On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines. In Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy.
More details BibTeX Full text

@inproceedings{Beverungen2013OnTheDesign,
  author = {Daniel Beverungen},
  title = {On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines},
  booktitle = {Proceedings of the 34$^{th}$ International Conference on Information Systems (ICIS)},
  year = {2013},
  address = {Milan, Italy},
  url = {http://aisel.aisnet.org/icis2013/proceedings/BusinessProcess/1/},
  note = {Publication status: Published}
}

Dillon, S., Deakins, E., Beverungen, D., Kohlborn, T., Hofmann, S., & Räckers, M. (2013). Local e-Government Transformation — An International Comparison. In Proceedings of the WEBIST, Aachen, Germany, 361–367.
More details BibTeX

@inproceedings{DillonDBKHR2013LocalEGovernment,
  author = {S Dillon and E Deakins and D Beverungen and T Kohlborn and S Hofmann and M Räckers},
  title = {Local e-Government Transformation --- An International Comparison},
  booktitle = {WEBIST},
  pages = {361--367},
  year = {2013},
  address = {Aachen, Germany},
  note = {Publication status: Published}
}

Hofmann, S., Räckers, M., Beverungen, D., & Becker, J. (2013). Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks. In Proceedings of the 46th Hawaii International Conference on System Sciences (HICSS-46), Maui, Hawaii.
More details BibTeX

@inproceedings{HofmannRBB2013OldBlunders,
  author = {Sara Hofmann and Michael Räckers and Daniel Beverungen and Jörg Becker},
  title = {Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks},
  booktitle = {Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46)},
  year = {2013},
  address = {Maui, Hawaii},
  isbn = {978-1-4673-5933-7},
  note = {Publication status: Published}
}

Malsbender, A., Beverungen, D., Voigt, M., & Becker, J. (2013). Capitalizing on Social Media Analysis — Insights from an Online Review on Business Models. In Proceedings of the Americas Conference on Information Systems (AMCIS2013), Chicago, IL, USA.
More details BibTeX

@inproceedings{MalsbenderBVB2013Capitalizing,
  author = {Andrea Malsbender and Daniel Beverungen and Matthias Voigt and Jörg Becker},
  title = {Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models},
  booktitle = {Proceedings of the Americas Conference on Information Systems (AMCIS2013)},
  year = {2013},
  address = {Chicago, IL, USA},
  note = {Publication status: Published}
}

Malsbender, A., Recker, J., Kohlborn, T., Beverungen, D., & Tanwer, S. (2013). Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites. In Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy.
More details BibTeX Full text

@inproceedings{MalsbenderRKBT2013MuchAdoAbout,
  author = {Andrea Malsbender and Jan Recker and Thomas Kohlborn and Daniel Beverungen and Satya Tanwer},
  title = {Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites},
  booktitle = {Proceedings of the 34$^{th}$ International Conference on Information Systems (ICIS)},
  year = {2013},
  address = {Milan, Italy},
  url = {http://aisel.aisnet.org/icis2013/proceedings/ResearchInProgress/66/},
  note = {Publication status: Published}
}

Malsbender, A., Voigt, M., Beverungen, D., & Rosemann, M. (2013). Digital Social Signal Processing — Theoretical Underpinning and Research Agenda. In Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Jeju Island, Korea, 1–12.
More details BibTeX

@inproceedings{MalsbenderVBR2013DigitalSocial,
  author = {Andrea Malsbender and Matthias Voigt and Daniel Beverungen and Michael Rosemann},
  title = {Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda},
  booktitle = {Proceedings of the Pacific Asia Conference on Information Systems (PACIS)},
  pages = {1--12},
  year = {2013},
  address = {Jeju Island, Korea},
  note = {Publication status: Published}
}

Plattfaut, R., Kohlborn, T., Hofmann, S., Beverungen, D., Niehaves, B., Räckers, M., & Becker, J. (2013). Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia. In Proceedings of the 46th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 1983–1991.
More details BibTeX DOI

@inproceedings{PlattfautKHBNRB2013Unravelling,
  author = {Ralf Plattfaut and Thomas Kohlborn and Sara Hofmann and Daniel Beverungen and Björn Niehaves and Michael Räckers and Jörg Becker},
  title = {Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia},
  booktitle = {Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences},
  pages = {1983--1991},
  year = {2013},
  address = {Maui, Hawaii, USA},
  doi = {10.1109/HICSS.2013.585},
  note = {Publication status: Published}
}

Research article (journal)

Becker, J., Beverungen, D., Breuker, D., Dietrich, H.-A., & Rauer, H. P. (2013). Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector. International Journal of Services and Operations Management, 16(3), 407–425.
More details BibTeX DOI

@article{BeckerBBDR2013Guidelines,
  author = {Jörg Becker and Daniel Beverungen and Dominic Breuker and Hanns-Alexander Dietrich and Hans Peter Rauer},
  title = {Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector},
  journal = {International Journal of Services and Operations Management},
  year = {2013},
  volume = {16},
  number = {3},
  pages = {407--425},
  doi = {10.1504/IJSOM.2013.056796},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2013). Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects. IEEE Transactions on Engineering Management, 60(3), 468–482.
More details BibTeX DOI

@article{BeckerBKMMP2013BridgingThe,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller and Jens Pöppelbuß},
  title = {Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects},
  journal = {IEEE Transactions on Engineering Management},
  year = {2013},
  volume = {60},
  number = {3},
  pages = {468--482},
  doi = {10.1109/TEM.2012.2214770},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2013). Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach. Scandinavian Journal of Information Systems, 25(1), 37–68.
More details BibTeX Full text

@article{BeckerBKMMP2013DesigningInteraction,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller and Jens Pöppelbuß},
  title = {Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach},
  journal = {Scandinavian Journal of Information Systems},
  year = {2013},
  volume = {25},
  number = {1},
  pages = {37--68},
  url = {http://publications.martin-matzner.de/5/1/Sjis2013.pdf},
  note = {Publication status: Published}
}

Beverungen, D., Eggert, M., Voigt, M., & Rosemann, M. (2013). Augmenting Analytical CRM Strategies with Social BI. International Journal of Business Intelligence Research (IJBIR), 4(3), 32–49.
More details BibTeX DOI

@article{BeverungenEVR2013Augmenting,
  author = {Daniel Beverungen and Mathias Eggert and Matthias Voigt and Michael Rosemann},
  title = {Augmenting Analytical CRM Strategies with Social BI},
  journal = {International Journal of Business Intelligence Research (IJBIR)},
  year = {2013},
  volume = {4},
  number = {3},
  pages = {32--49},
  doi = {10.4018/ijbir.2013070103},
  note = {Publication status: Published}
}

Hofmann, S., Beverungen, D., Räckers, M., & Becker, J. (2013). What Makes Local Governments' Online Communications Successful? Insights from a Multi-Method Analysis of Facebook. Government Information Quarterly, 30(4), 387–396.
More details BibTeX DOI

@article{HofmannBRB2013WhatMakesLocal,
  author = {Sara Hofmann and Daniel Beverungen and Michael Räckers and Jörg Becker},
  title = {What Makes Local Governments' Online Communications Successful? Insights from a Multi-Method Analysis of Facebook},
  journal = {Government Information Quarterly},
  year = {2013},
  volume = {30},
  number = {4},
  pages = {387--396},
  doi = {10.1016/j.giq.2013.05.013},
  note = {Publication status: Published}
}

Plattfaut, R., Hofmann, S., Kohlborn, T., Beverungen, D., Räckers, M., Niehaves, B., & Becker, J. (2013). Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?. eGovernment Review, 11, 14–15.
More details BibTeX Full text

@article{PlattfautHKBRNB2013Verwaltungsdienstleistungen,
  author = {Ralf Plattfaut and Sara Hofmann and Thomas Kohlborn and Daniel Beverungen and Michael Räckers and Björn Niehaves and Jörg Becker},
  title = {Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?},
  journal = {eGovernment Review},
  year = {2013},
  volume = {11},
  pages = {14--15},
  url = {http://www.egovernment-review.org/aeltere-ausgaben.html},
  note = {Publication status: Published}
}

2012

Research article (book contribution)

Becker, J., Beverungen, D., & Knackstedt, R. (2012). A Method for Selectively Designing Modeling Languages for Product-Service Systems. In Dolk, D., & Granat, J. (Eds.), Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science (Lecture Notes in Business Information Processing (LNBIP), pp. 87–117). Lecture Notes in Business Information Processing (LNBIP): Vol. 42. Berlin, Heidelberg: Springer.
More details BibTeX

@incollection{BeckerBK2012AMethodFor,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt},
  title = {A Method for Selectively Designing Modeling Languages for Product-Service Systems},
  booktitle = {Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science},
  edition = {Lecture Notes in Business Information Processing (LNBIP)},
  pages = {87--117},
  series = {Lecture Notes in Business Information Processing (LNBIP)},
  volume = {42},
  editor = {Daniel Dolk and Janusz Granat},
  year = {2012},
  publisher = {Springer},
  address = {Berlin, Heidelberg},
  note = {Publication status: Published}
}

Becker, J., Knackstedt, R., Beverungen, D., Dietrich, H.-A., Breuker, D., & Rauer, H. P. (2012). Ansätze zur methodischen Unterstützung der Konstruktion von Produktivitätsmodellen für die Data Envelopment Analysis — Entwicklung eines Softwareprototypen zur Umsetzung und Evaluation. In Böhmann, T., Knackstedt, R., Leimeister, J. M., Nüttgens, M., & Thomas, O. (Eds.), Service Engineering & Management (pp. 127–139). Norderstedt: BoD — Books on Demand.
More details BibTeX

@incollection{BeckerKBDBR2012AnsaetzeZur,
  author = {Jörg Becker and Ralf Knackstedt and Daniel Beverungen and Hanns-Alexander Dietrich and Dominic Breuker and Hans Peter Rauer},
  title = {Ansätze zur methodischen Unterstützung der Konstruktion von Produktivitätsmodellen für die Data Envelopment Analysis --- Entwicklung eines Softwareprototypen zur Umsetzung und Evaluation},
  booktitle = {Service Engineering & Management},
  pages = {127--139},
  editor = {Tilo Böhmann and Ralf Knackstedt and Jan Marco Leimeister and Markus Nüttgens and Oliver Thomas},
  year = {2012},
  publisher = {BoD --- Books on Demand},
  address = {Norderstedt},
  isbn = {978-3-8482-2109-7},
  note = {Publication status: Published}
}

Beverungen, D., Matzner, M., Müller, O., & Becker, J. (2012). Product-Service System Approaches. In Barros, A., & Oberle, D. (Eds.), Handbook of Service Description (pp. 19–44). New York: Springer US.
More details BibTeX DOI

@incollection{BeverungenMMB2012ProductService,
  author = {Daniel Beverungen and Martin Matzner and Oliver Müller and Jörg Becker},
  title = {Product-Service System Approaches},
  booktitle = {Handbook of Service Description},
  pages = {19--44},
  editor = {Alistair Barros and Daniel Oberle},
  year = {2012},
  publisher = {Springer US},
  address = {New York},
  isbn = {978-1-4614-1864-1},
  doi = {10.1007/978-1-4614-1864-1_2},
  note = {Publication status: Published}
}

Research article in proceedings (conference)

Becker, J., Bernhold, T., Beverungen, D., Kaling, N., Knackstedt, R., Lellek, V., & Rauer, H. P. (2012). Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management. In Proceedings of the Fachtagung Modellierung 2012, Workshop Dienstleistungsmodellierung (DLM) 2012, Bamberg, Deutschland, 208–226.
More details BibTeX Full text DOI

@inproceedings{BeckerBBKKLR2012Softwaregestuetzte,
  author = {Jörg Becker and Torben Bernhold and Daniel Beverungen and Nina Kaling and Ralf Knackstedt and Vanesa Lellek and Hans Peter Rauer},
  title = {Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management},
  booktitle = {Dienstleistungsmodellierung 2012},
  pages = {208--226},
  year = {2012},
  publisher = {Springer},
  address = {Wiesbaden},
  doi = {10.1007/978-3-658-00863-5_10},
  url = {http://link.springer.com/chapter/10.1007%2F978-3-658-00863-5_10},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Breuker, D., & Rauer, H. P. (2012). Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis. In Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, Ho Chi Minh City, Vietnam, Paper 56.
More details BibTeX Full text

@inproceedings{BeckerBBR2012ResolvingTradeOffs,
  author = {Jörg Becker and Daniel Beverungen and Dominic Breuker and Hans Peter Rauer},
  title = {Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis},
  booktitle = {Proceedings of the 16$^{th}$ Pacific Asian Conference on Information Systems (PACIS) 2012},
  pages = {Paper 56},
  year = {2012},
  address = {Ho Chi Minh City, Vietnam},
  url = {http://aisel.aisnet.org/pacis2012/56/},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Knackstedt, R., Rauer, H. P., & Sigge, D. (2012). Service Productivity Management — Status Quo and Directions for the Design of Conceptual Modeling Grammars. In Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, Kauai, USA, 1522–1531.
More details BibTeX Full text DOI

@inproceedings{BeckerBKRS2012ServiceProductivity,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Hans Peter Rauer and Daniel Sigge},
  title = {Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.},
  booktitle = {Proceedings of the 45$^{th}$ Hawaii International Conference on System Sciences (HICSS) 2012},
  pages = {1522--1531},
  year = {2012},
  address = {Kauai, USA},
  doi = {10.1109/HICSS.2012.525},
  url = {http://dl.acm.org/citation.cfm?id=2116261.2117189},
  note = {Publication status: Published}
}

Heide, T., Tumbas, S., Beverungen, D., Knackstedt, R., & Becker, J. (2012). Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results. In Proceedings of the European Association for Research on Services (RESER), Bucharest, Romania, 1–21.
More details BibTeX

@inproceedings{HeideTBKB2012GlobalVersus,
  author = {Tobias Heide and Sanja Tumbas and Daniel Beverungen and Ralf Knackstedt and Jörg Becker},
  title = {Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results},
  booktitle = {Services and Economic Development: Local and Global Challenges},
  pages = {1--21},
  year = {2012},
  address = {Bucharest, Romania},
  isbn = {978-606-505-565-0},
  note = {Publication status: Published}
}

Rosemann, M., Eggert, M., Voigt, M., & Beverungen, D. (2012). Leveraging Social Network Data for Analytical CRM Strategies — The Introduction of Social BI. In Proceedings of the 20th European Conference on Information Systems, Barcelona, Spain, 1–12.
More details BibTeX Full text

@inproceedings{RosemannEVB2012Leveraging,
  author = {Michael Rosemann and Mathias Eggert and Matthias Voigt and Daniel Beverungen},
  title = {Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI},
  booktitle = {Proceedings of the 20$^{th}$ European Conference on Information Systems},
  pages = {1--12},
  year = {2012},
  address = {Barcelona, Spain},
  url = {http://aisel.aisnet.org/ecis2012/95},
  note = {Publication status: Published}
}

Research article (journal)

Becker, J., Bernhold, T., Beverungen, D., Kaling, N., Knackstedt, R., Lellek, V., & Rauer, H. P. (2012). Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management. Enterprise Modelling and Information Systems Architectures, 7(1), 26–40.
More details BibTeX Full text

@article{BeckerBBKKLR2012Construction,
  author = {Jörg Becker and Torben Bernhold and Daniel Beverungen and Nina Kaling and Ralf Knackstedt and Vanessa Lellek and Hans Peter Rauer},
  title = {Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management},
  journal = {Enterprise Modelling and Information Systems Architectures},
  year = {2012},
  volume = {7},
  number = {1},
  pages = {26--40},
  url = {http://www.wi-inf.uni-duisburg-essen.de/MobisPortal/index.php?contentType=JournalMembers&issue=14&showAbstract=90},
  note = {Publication status: Published}
}

Beverungen, D., Knackstedt, R., & Winkelmann, A. (2012). Identifying e-Service Potential from Business Process Models — A Theory Nexus Approach. e-Service Journal, 8(1), 45–74.
More details BibTeX

@article{BeverungenKW2012Identifying,
  author = {Daniel Beverungen and Ralf Knackstedt and Axel Winkelmann},
  title = {Identifying e-Service Potential from Business Process Models --- A Theory Nexus Approach},
  journal = {e-Service Journal},
  year = {2012},
  volume = {8},
  number = {1},
  pages = {45--74},
  note = {Publication status: Published}
}

2011

Research article (book contribution)

Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2011). Integrierte Informationslogistik in der hybriden Wertschöpfung. In Gatermann, I., & Fleck, M. (Eds.), Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF (pp. 247–255). Frankfurt am Main: Campus Verlag.
More details BibTeX

@incollection{BeckerBKMMP2011Integrierte,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller and Jens Pöppelbuß},
  title = {Integrierte Informationslogistik in der hybriden Wertschöpfung},
  booktitle = {Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF},
  pages = {247--255},
  editor = {Inken Gatermann and Myriam Fleck},
  year = {2011},
  publisher = {Campus Verlag},
  address = {Frankfurt am Main},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Knackstedt, R., & Stein, A. (2011). Engineering, Sales, and Delivery of Modular Value Bundles — A Framework for Configurative Modeling. In Böhmann, T., Burr, W., Herrmann, T., & Krcmar, H. (Eds.), Implementing International Services: A tailorable method for market assessment, modularization, and process transfer (pp. 399–424). Wiesbaden: Gabler.
More details BibTeX DOI

@incollection{BeckerBKS2011Engineering,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Armin Stein},
  title = {Engineering, Sales, and Delivery of Modular Value Bundles --- A Framework for Configurative Modeling},
  booktitle = {Implementing International Services: A tailorable method for market assessment, modularization, and process transfer},
  pages = {399--424},
  editor = {T. Böhmann and W. Burr and T. Herrmann and H. Krcmar},
  year = {2011},
  publisher = {Gabler},
  address = {Wiesbaden},
  isbn = {978-3-8349-1577-1},
  doi = {10.1007/978-3-8349-6445-8_22},
  note = {Publication status: Published}
}

Research article in proceedings (conference)

Becker, J., Beverungen, D., & Breuker, D. (2011). Conceptualizing Service Network Productivity — A Looped DEA Approach. In Proceedings of the XII European Workshop on Efficiency and Productivity Analysis, Verona, Italy.
More details BibTeX

@inproceedings{BeckerBB2011Conceptualizing,
  author = {Jörg Becker and Daniel Beverungen and Dominic Breuker},
  title = {Conceptualizing Service Network Productivity --- A Looped DEA Approach},
  booktitle = {XII European Workshop on Efficiency and Productivity Analysis (Abstract)},
  year = {2011},
  address = {Verona, Italy},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Breuker, D., Dietrich, H.-A., Knackstedt, R., & Rauer, H. P. (2011). How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach. In Proceedings of the 19th European Conference on Information Systems (ECIS) 2011, Helsinki, Finland, Paper 111.
More details BibTeX Full text

@inproceedings{BeckerBBDKR2011HowToModel,
  author = {Jörg Becker and Daniel Beverungen and Dominic Breuker and Hanns-Alexander Dietrich and Ralf Knackstedt and Hans Peter Rauer},
  title = {How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach},
  booktitle = {ECIS 2011 Proceedings},
  pages = {Paper 111},
  year = {2011},
  address = {Helsinki, Finland},
  url = {http://aisel.aisnet.org/ecis2011/111},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Knackstedt, R., Dietrich, H.-A., Breuker, D., Rauer, H. P., & Sigge, D. (2011). Do we need new theories on service productivity? — Status Quo and implications from contemporary research. In Proceedings of the XXI. International Research on Service Conference (RESER) 2011, Hamburg, Germany, 146–147.
More details BibTeX Full text

@inproceedings{BeckerBKDBRS2011DoWeNeedNew,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Hanns-Alexander Dietrich and Dominic Breuker and Hans Peter Rauer and Daniel Sigge},
  title = {Do we need new theories on service productivity? --- Status Quo and implications from contemporary research},
  booktitle = {XXI. International RESER Conference},
  pages = {146--147},
  year = {2011},
  address = {Hamburg, Germany},
  url = {http://udoo.uni-muenster.de/downloads/publications/2531.pdf},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., & Müller, O. (2011). Information Needs in Service Systems — A Framework for Integrating Service and Manufacturing Business Processes. In Proceedings of the Hawaii International Conference on System Sciences (HICSS-44), Koloa, HI, USA.
More details BibTeX DOI

@inproceedings{BeckerBKMM2011Information,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller},
  title = {Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes},
  booktitle = {Proceedings of the 44$^{th}$ Annual Hawaii International Conference on System Sciences},
  year = {2011},
  address = {Koloa, HI, USA},
  isbn = {978-1-4244-9618-1},
  issn = {1530-1605},
  doi = {10.1109/HICSS.2011.243},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Matzner, M., Müller, O., & Pöppelbuß, J. (2011). Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany. In Jain, H., Sinha, A. P., & Vitharana, P. (Eds.), Service-Oriented Perspectives in Design Science Research: Proceedings of the 6th International Conference DESRIST 2011 (pp. 366–375). Lecture Notes in Computer Science: Vol. 6629. Berlin: Springer.
More details BibTeX DOI

@inproceedings{BeckerBMMP2011DesignScience,
  author = {Jörg Becker and Daniel Beverungen and Martin Matzner and Oliver Müller and Jens Pöppelbuß},
  title = {Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany},
  booktitle = {Service-Oriented Perspectives in Design Science Research: Proceedings of the 6$^{th}$ International Conference DESRIST 2011},
  pages = {366--375},
  series = {Lecture Notes in Computer Science},
  volume = {6629},
  editor = {Hemant Jain and Atish P. Sinha and Padmal Vitharana},
  year = {2011},
  publisher = {Springer},
  address = {Berlin},
  doi = {10.1007/978-3-642-20633-7_26},
  note = {Publication status: Published}
}

Beverungen, D. (2011). Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis. In Proceedings of the 32nd International Conference on Information Systems, Shanghai, China.
More details BibTeX

@inproceedings{Beverungen2011MappingThe,
  author = {Daniel Beverungen},
  title = {Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis},
  booktitle = {32$^{nd}$ International Conference on Information Systems (ICIS)},
  year = {2011},
  address = {Shanghai, China},
  note = {Publication status: Published}
}

Beverungen, D., Kohlborn, T., & Fielt, E. (2011). The Morphology of Service Bundling Settings. In Proceedings of the 22nd Australasian Conference on Information Systems, Sydney, Australia.
More details BibTeX

@inproceedings{BeverungenKF2011TheMorphology,
  author = {Daniel Beverungen and Thomas Kohlborn and Erwin Fielt},
  title = {The Morphology of Service Bundling Settings},
  booktitle = {22$^{nd}$ Australasian Conference on Information Systems (ACIS)},
  year = {2011},
  address = {Sydney, Australia},
  note = {Publication status: Published}
}

Beverungen, D., Wittchen, M., & Becker, J. (2011). Where are the participants? Including motivational aspects into theorizing and design in IS Research. In Proceedings of the 19th European Conference on Information Systems, Helsinki, Finland.
More details BibTeX Full text

@inproceedings{BeverungenWB2011WhereAreThe,
  author = {Daniel Beverungen and Marion Wittchen and Jörg Becker},
  title = {Where are the participants? Including motivational aspects into theorizing and design in IS Research},
  booktitle = {Proceedings of the 19$^{th}$ European Conference on Information Systems},
  year = {2011},
  address = {Helsinki, Finland},
  url = {http://aisel.aisnet.org/ecis2011/61/},
  note = {Publication status: Published}
}

Hellingrath, B., Becker, J., Beverungen, D., Böhle, C., & Räckers, M. (2011). On the Coalescence of Supply Networks and Information Systems. In Proceedings of the EMNet, Limassol, Zypern.
More details BibTeX

@inproceedings{HellingrathBBBR2011OnTheCoalescence,
  author = {Bernd Hellingrath and Jörg Becker and Daniel Beverungen and Carsten Böhle and Michael Räckers},
  title = {On the Coalescence of Supply Networks and Information Systems},
  booktitle = {EMNet},
  year = {2011},
  address = {Limassol, Zypern},
  note = {Publication status: Published}
}

Research article (journal)

Becker, J., Beverungen, D., Knackstedt, R., & Müller, O. (2011). Pricing of Value Bundles: A Multi-Perspective Decision Support Approach. Enterprise Modelling and Information Systems Architectures (EMISA), 6(2), 54–69.
More details BibTeX

@article{BeckerBKM2011PricingOfValue,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Oliver Müller},
  title = {Pricing of Value Bundles: A Multi-Perspective Decision Support Approach},
  journal = {Enterprise Modelling and Information Systems Architectures (EMISA)},
  year = {2011},
  volume = {6},
  number = {2},
  pages = {54--69},
  note = {Publication status: Published}
}

Working paper

Becker, J., Beverungen, D., Delfmann, P., & Räckers, M. (2011). Network e-Volution. In Becker, J., Backhaus, K., Hellingrath, B., Hoeren, T., Klein, S., Kuchen, H., Müller-Funk, U., & Vossen, G. (Eds.), ERCIS Working Papers: Vol. 11. Münster: ERCIS — European Research Center for Information Systems.
More details BibTeX

@techreport{BeckerBDR2011NetworkEVolution,
  author = {Jörg Becker and Daniel Beverungen and Patrick Delfmann and Michael Räckers},
  title = {Network e-Volution},
  institution = {ERCIS --- European Research Center for Information Systems},
  series = {ERCIS Working Papers},
  number = {11},
  volume = {11},
  editor = {J Becker and K Backhaus and B Hellingrath and T Hoeren and S Klein and H Kuchen and U Müller-Funk and G Vossen},
  year = {2011},
  address = {Münster},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2011). Flexible Informationssystem-Architekturen für hybride Wertschöpfungsnetzwerke (FlexNet). In Becker, J., Grob, H.-L., Hellingrath, B., Klein, S., Kuchen, H., & Müller-Funk, U. (Eds.), Arbeitsberichte des Instituts für Wirtschaftsinformatik: Vol. 130. Münster, Germany: University of Muenster.
More details BibTeX Full text

@techreport{BeckerBKMMP2011FlexibleInformationssystemArchitekturen,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller and Jens Pöppelbuß},
  title = {Flexible Informationssystem-Architekturen für hybride Wertschöpfungsnetzwerke (FlexNet)},
  institution = {University of Muenster},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {130},
  volume = {130},
  editor = {Jörg Becker and Heinz-Lothar Grob and Bernd Hellingrath and Stefan Klein and Herbert Kuchen and Ulrich Müller-Funk},
  year = {2011},
  address = {Münster, Germany},
  url = {http://udoo.uni-muenster.de/downloads/publications/2484.pdf},
  note = {Publication status: Published}
}

2010

Book (monograph)

Backhaus, K., Becker, J., Beverungen, D., Frohs, M., Knackstedt, R., Müller, O., Steiner, M., & Weddeling, M. (2010). Vermarktung hybrider Leistungsbündel — Das ServPay Konzept. Berlin, Heidelberg: Springer.
More details BibTeX

@book{BackhausBBFKMSW2010Vermarktung,
  author = {Klaus Backhaus and Jörg Becker and Daniel Beverungen and Margarethe Frohs and Ralf Knackstedt and Oliver Müller and Michael Steiner and Matthias Weddeling},
  title = {Vermarktung hybrider Leistungsbündel --- Das ServPay Konzept},
  year = {2010},
  publisher = {Springer},
  address = {Berlin, Heidelberg},
  isbn = {978-3642128295},
  note = {Publication status: Published}
}

Research article (book contribution)

Becker, J., Beverungen, D., Knackstedt, R., Müller, O., & Müller, S. (2010). TCO-as-a-Service — Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel. In Becker, J., Knackstedt, R., Müller, O., & Winkelmann, A. (Eds.), Vertriebsinformationssysteme — Standardisierung, Individualisierung, Hybridisierung und Internetisierung (pp. 161–174). Berlin, Heidelberg: Springer.
More details BibTeX DOI

@incollection{BeckerBKMM2010TCOAsAService,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Oliver Müller and Steffen Müller},
  title = {TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel},
  booktitle = {Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung},
  pages = {161--174},
  editor = {Jörg Becker and Ralf Knackstedt and Oliver Müller and Axel Winkelmann},
  year = {2010},
  publisher = {Springer},
  address = {Berlin, Heidelberg},
  isbn = {978-3-642-11858-6},
  doi = {10.1007/978-3-642-11859-3_10},
  note = {Publication status: Published}
}

Beverungen, D., Knackstedt, R., & Winkelmann, A. (2010). E-Services im Handel — Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden. In Becker, J., Knackstedt, R., Müller, O., & Winkelmann, A. (Eds.), Vertriebsinformationssysteme — Standardisierung, Individualisierung, Hybridisierung und Internetisierung (pp. 177–193). Berlin, Heidelberg: Springer Verlag.
More details BibTeX DOI

@incollection{BeverungenKW2010EServicesIm,
  author = {Daniel Beverungen and Ralf Knackstedt and Axel Winkelmann},
  title = {E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden},
  booktitle = {Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung},
  pages = {177--193},
  editor = {Jörg Becker and Ralf Knackstedt and Oliver Müller and Axel Winkelmann},
  year = {2010},
  publisher = {Springer Verlag},
  address = {Berlin, Heidelberg},
  isbn = {978-3-642-11858-6},
  doi = {10.1007/978-3-642-11859-3_11},
  note = {Publication status: Published}
}

Research article in proceedings (conference)

Backhaus, K., Becker, J., Beverungen, D., Broeker, O., Knackstedt, R., Nikula, A., & Wilken, R. (2010). Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel. In Proceedings of the 40. Jahrestagung der Gesellschaft für Informatik, Leipzig, Germany.
More details BibTeX

@inproceedings{BackhausBBBKNW2010Produktivitaetsbenchmarking,
  author = {Klaus Backhaus and Jörg Becker and Daniel Beverungen and Ole Broeker and Ralf Knackstedt and Anna Nikula and Robert Wilken},
  title = {Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel},
  booktitle = {40. Jahrestagung der Gesellschaft für Informatik},
  year = {2010},
  address = {Leipzig, Germany},
  note = {Publication status: Published}
}

Backhaus, K., Becker, J., Beverungen, D., Frohs, M., Müller, O., & Weddeling, M. (2010). Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services. In Proceedings of the 18th European Conference on Information Systems, Pretoria, South Africa.
More details BibTeX Full text

@inproceedings{BackhausBBFMW2010Incorporating,
  author = {Klaus Backhaus and Jörg Becker and Daniel Beverungen and Margarete Frohs and Oliver Müller and Matthias Weddeling},
  title = {Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services},
  booktitle = {Proceedings of the 18$^{th}$ European Conference on Information Systems},
  year = {2010},
  address = {Pretoria, South Africa},
  url = {http://aisel.aisnet.org/ecis2010/119},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Blinn, N., Fellmann, M., Knackstedt, R., Nüttgens, M., & Thomas, O. (2010). Produktivitätsmanagement hybrider Leistungsbündel — Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften. In Proceedings of the Multikonferenz Wirtschaftsinformatik, Göttingen, Germany.
More details BibTeX

@inproceedings{BeckerBBFKNT2010Produktivitaetsmanagement,
  author = {Jörg Becker and Daniel Beverungen and Nadine Blinn and Michael Fellmann and Ralf Knackstedt and Markus Nüttgens and Oliver Thomas},
  title = {Produktivitätsmanagement hybrider Leistungsbündel --- Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften},
  booktitle = {Proceedings of the Multikonferenz Wirtschaftsinformatik},
  year = {2010},
  address = {Göttingen, Germany},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Blinn, N., & Nüttgens, M. (2010). Assumptions in Service Research — A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services. In Proceedings of the 20th International RESER Conference, Gothenburg, Sweden.
More details BibTeX

@inproceedings{BeckerBBN2010Assumptions,
  author = {Jörg Becker and Daniel Beverungen and Nadine Blinn and Markus Nüttgens},
  title = {Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services},
  booktitle = {XX. International RESER Conference},
  year = {2010},
  address = {Gothenburg, Sweden},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2010). Total Cost of Service Life — Decision Support for Selecting and Orchestrating Services. In Proceedings of the IADIS International Conference e-Society 2010, Porto, Portugal, 322–329.
More details BibTeX Full text

@inproceedings{BeckerBMM2010TotalCostOf,
  author = {Jörg Becker and Daniel Beverungen and Martin Matzner and Oliver Müller},
  title = {Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services},
  booktitle = {Proceedings of the IADIS Internatioal Conference e-Society 2010},
  pages = {322--329},
  editor = {Piet Kommers and Pedro Isaías},
  year = {2010},
  address = {Porto, Portugal},
  isbn = {978-972-8939-07-6},
  url = {http://www.iadisportal.org/digital-library/total-cost-of-service-life-%C2%96-decision-support-for-selecting-and-orchestrating-services},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2010). Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services. In Morin, J.-H., Ralyté, J., & Snene, M. (Eds.), Exploring Service Sciences (pp. 282–288). Lecture Notes in Business Information Processing (LNBIP): Vol. 53. Berlin: Springer.
More details BibTeX DOI

@inproceedings{BeckerBMM2010TotalCosts,
  author = {Jörg Becker and Daniel Beverungen and Martin Matzner and Oliver Müller},
  title = {Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services},
  booktitle = {Exploring Service Sciences},
  pages = {282--288},
  series = {Lecture Notes in Business Information Processing (LNBIP)},
  volume = {53},
  editor = {Jean-Henry Morin and Jolita Ralyté and Mehdi Snene},
  year = {2010},
  publisher = {Springer},
  address = {Berlin},
  issn = {1865-1348},
  doi = {10.1007/978-3-642-14319-9_25},
  note = {Publication status: Published}
}

Beverungen, D. (2010). Implementing Value-Driven Service Management — Towards an IT Artifact-Based Approach for Managing Customer Solutions. In Proceedings of the 10th European Academy of Management Conference, Rome, Italy.
More details BibTeX Full text

@inproceedings{Beverungen2010Implementing,
  author = {Daniel Beverungen},
  title = {Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions},
  booktitle = {Proceedings of the 10$^{th}$ European Academy of Management Conference},
  year = {2010},
  address = {Rome, Italy},
  url = {http://udoo.uni-muenster.de/downloads/publications/2403.pdf},
  note = {Publication status: Published}
}

Research article (journal)

Backhaus, K., Becker, J., Beverungen, D., Frohs, M., Müller, O., Weddeling, M., Knackstedt, R., & Steiner, M. (2010). Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data. Electronic Markets, 20(2), 131–146.
More details BibTeX DOI

@article{BackhausBBFMWKS2010EnablingIndividualized,
  author = {Klaus Backhaus and Jörg Becker and Daniel Beverungen and Margarethe Frohs and Oliver Müller and Matthias Weddeling and Ralf Knackstedt and Michael Steiner},
  title = {Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data},
  journal = {Electronic Markets},
  year = {2010},
  volume = {20},
  number = {2},
  pages = {131--146},
  doi = {10.1007/s12525-010-0032-0},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., & Knackstedt, R. (2010). The Challenge of Conceptual Modeling for Product-Service Systems — Status-quo and Perspectives for Reference Models and Modeling Languages. Information Systems and e-Business Management (ISeB), 8(1), 12–32.
More details BibTeX

@article{BeckerBK2010TheChallenge,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt},
  title = {The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages},
  journal = {Information Systems and e-Business Management (ISeB)},
  year = {2010},
  volume = {8},
  number = {1},
  pages = {12--32},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Knackstedt, R., & Winkelmann, A. (2010). Fostering the Virtualization of Service Processes and Touch Points — Identification and Documentation of E-Service Potential in Retail Networks. Lecture Notes in Informatics (LNI), P-177(INFORMATIK 2010 — Business Process and Service Science — Proceedings of ISSS and BPSC), 63–79.
More details BibTeX

@article{BeckerBKW2010FosteringThe,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Axel Winkelmann},
  title = {Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks},
  journal = {Lecture Notes in Informatics (LNI)},
  year = {2010},
  volume = {P-177},
  number = {INFORMATIK 2010 --- Business Process and Service Science --- Proceedings of ISSS and BPSC},
  pages = {63--79},
  note = {Publication status: Published}
}

Thesis (doctoral or post-doctoral)

Beverungen, D. (2010). Value-Driven Service System Management — Designing IT Artifacts for Representing, Configuring and Pricing Customer Solutions. at the WWU.
More details BibTeX

@phdthesis{Beverungen2010ValueDriven,
  author = {Daniel Beverungen},
  title = {Value-Driven Service System Management --- Designing IT Artifacts for Representing, Configuring and Pricing Customer Solutions},
  school = {WWU},
  year = {2010},
  note = {Publication status: Published}
}

Working paper

Becker, J., Beverungen, D., Knackstedt, R., Behrens, H., Glauner, C., & Wakke, P. (2010). Stand der Normung und Standardisierung der hybriden Wertschöpfung. In Becker, J., Grob, H.-L., Klein, S., Kuchen, H., Müller-Funk, U., & Vossen, G. (Eds.), Arbeitsberichte des Instituts für Wirtschaftsinformatik: Vol. 126. Münster: Institut für Wirtschaftsinformatik, WWU Münster.
More details BibTeX

@techreport{BeckerBKBGW2010StandDerNormung,
  author = {J Becker and D Beverungen and R Knackstedt and H Behrens and C Glauner and P Wakke},
  title = {Stand der Normung und Standardisierung der hybriden Wertschöpfung},
  institution = {Institut für Wirtschaftsinformatik, WWU Münster},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {126},
  volume = {126},
  editor = {J Becker and H-L Grob and S Klein and H Kuchen and U Müller-Funk and G Vossen},
  year = {2010},
  address = {Münster},
  note = {Publication status: Published}
}

Other scientific publication

Deutsches Institut für Normung e.V. (2010). PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung. Berlin: Beuth Verlag.
More details BibTeX

@techreport{DeutschesInstitutFuerNormungEV2010PAS1091Schnittstellenspezifikationen,
  author = {Deutsches Institut für Normung e.V.},
  title = {PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung.},
  institution = {Beuth Verlag},
  editor = {für Normung e.V. DI},
  year = {2010},
  address = {Berlin},
  note = {Publication status: Published}
}

2009

Research article in proceedings (conference)

Becker, J., Beverungen, D., Blinn, N., Knackstedt, R., Nüttgens, M., Thomas, O., & Fellmann, M. (2009). Productivity management for customer solutions — Towards a performance management system for efficient service value networks. In Proceedings of the 29th International RESER Conference, Budapest, Hungary.
More details BibTeX

@inproceedings{BeckerBBKNTF2009Productivity,
  author = {Jörg Becker and Daniel Beverungen and Nadine Blinn and Ralf Knackstedt and Markus Nüttgens and Oliver Thomas and Michael Fellmann},
  title = {Productivity management for customer solutions --- Towards a performance management system for efficient service value networks},
  booktitle = {29$^{th}$ International RESER Conference},
  year = {2009},
  address = {Budapest, Hungary},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Knackstedt, R., & Matzner, M. (2009). Configurative Service Engineering — A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance. In Proceedings of the 42nd Hawai'i International Conference of System Sciences, Waikoloa, HI, USA.
More details BibTeX DOI

@inproceedings{BeckerBKM2009Configurative,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner},
  title = {Configurative Service Engineering --- A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance},
  booktitle = {Proceedings of the 42$^{nd}$ Hawaii International Conference on System Sciences},
  year = {2009},
  address = {Waikoloa, HI, USA},
  isbn = {978-0-7695-3450-3},
  issn = {1530-1605},
  doi = {10.1109/HICSS.2009.127},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2009). A Framework for Design Research in the Service Science Discipline. In Proceedings of the 15th Americas Conference on Information Systems, San Francisco, USA.
More details BibTeX Full text

@inproceedings{BeckerBKMMP2009AFramework,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller and Jens Pöppelbuß},
  title = {A Framework for Design Research in the Service Science Discipline},
  booktitle = {Proceedings of the 15$^{th}$ Americas Conference on Information Systems},
  year = {2009},
  address = {San Francisco, USA},
  url = {http://aisel.aisnet.org/amcis2009/167/},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2009). Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector. In Alt, R., Fähnrich, K.-P., & Franczyk, B. (Eds.), Proceedings of the First International Symposium on Services Science (ISSS'09) (pp. 75–85). Leipziger Beiträge zur Wirtschaftsinformatik: Vol. 5. Berlin: Logos.
More details BibTeX Full text

@inproceedings{BeckerBMM2009DesignRequirements,
  author = {Jörg Becker and Daniel Beverungen and Martin Matzner and Oliver Müller},
  title = {Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector},
  booktitle = {Proceedings of the First International Symposium on Services Science (ISSS'09)},
  pages = {75--85},
  series = {Leipziger Beiträge zur Wirtschaftsinformatik},
  volume = {5},
  editor = {Rainer Alt and Klaus-Peter Fähnrich and Bogdan Franczyk},
  year = {2009},
  publisher = {Logos},
  address = {Berlin},
  isbn = {978-3-8325-2169-1},
  url = {http://isss.uni-leipzig.de/index.php/Download-document/69-paper_becker.html},
  note = {Publication status: Published}
}

Research article (journal)

Becker, J., Beverungen, D., Knackstedt, R., & Müller, O. (2009). Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles. Enterprise Modelling and Information Systems Architectures, 4(1), 26–38.
More details BibTeX

@article{BeckerBKM2009ModelBased,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Oliver Müller},
  title = {Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles},
  journal = {Enterprise Modelling and Information Systems Architectures},
  year = {2009},
  volume = {4},
  number = {1},
  pages = {26--38},
  note = {Publication status: Published}
}

Working paper

Becker, J., Knackstedt, R., Beverungen, D., Bräuer, S., Bruning, D., Christoph, D., Greving, S., Jorch, D., Joßbächer, F., Jostmeier, H., Wiethoff, S., & Yeboah, A. (2009). Modellierung der hybriden Wertschöpfung: Eine Vergleichsstudie zu Modellierungstechniken. In Becker, J., Grob, H. L., Hellingrath, B., Klein, S., Kuchen, H., Müller-Funk, U., & Vossen, G. (Eds.), Arbeitsberichte des Instituts für Wirtschaftsinformatik: Vol. 125. Münster: Institut für Wirtschaftsinformatik, WWU Münster.
More details BibTeX Full text

@techreport{BeckerKBBBCGJJJWY2009Modellierung,
  author = {J Becker and R Knackstedt and D Beverungen and S Bräuer and D Bruning and D Christoph and S Greving and D Jorch and F Joßbächer and H Jostmeier and S Wiethoff and A Yeboah},
  title = {Modellierung der hybriden Wertschöpfung: Eine Vergleichsstudie zu Modellierungstechniken},
  institution = {Institut für Wirtschaftsinformatik, WWU Münster},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {125},
  volume = {125},
  editor = {J Becker and H L Grob and B Hellingrath and S Klein and H Kuchen and U Müller-Funk and G Vossen},
  year = {2009},
  address = {Münster},
  url = {http://udoo.uni-muenster.de/downloads/publications/2364.pdf},
  note = {Publication status: Published}
}

Other scientific publication

Deutsches Institut für Normung e.V. (2009). PAS 1094: Hybride Wertschöpfung — Integration von Produktion und Dienstleistung.
More details BibTeX

@techreport{DeutschesInstitutFuerNormungEV2009PAS1094Hybride,
  author = {Deutsches Institut für Normung e.V.},
  title = {PAS 1094: Hybride Wertschöpfung --- Integration von Produktion und Dienstleistung.},
  institution = {},
  number = {Australian Journal of Information Systems},
  number = {Australian Journal of Information Systems},
  editor = {Deutsches Institut für Normung e.V.},
  year = {2009},
  note = {Publication status: Published}
}

2008

Research article (book contribution)

Backhaus, K., Becker, J., Beverungen, D., Knackstedt, R., & Weddeling, M. (2008). Zahlungsbereitschaften für Geschäftsmodelle produktbegleitender Dienstleistungen — Wirtschaftlichkeit bei der Vermarktung hybrider Produkte. In Gatermann, I., & Fleck, M. (Eds.), Technologie und Dienstleistung: Innovationen in Forschung, Wissenschaft und Unternehmen Beiträge der 7. Dienstleistungstagung des BMBF (pp. 383–391). Frankfurt am Main: Campus Verlag.
More details BibTeX

@incollection{BackhausBBKW2008Zahlungsbereitschaften,
  author = {Klaus Backhaus and Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Matthias Weddeling},
  title = {Zahlungsbereitschaften für Geschäftsmodelle produktbegleitender Dienstleistungen --- Wirtschaftlichkeit bei der Vermarktung hybrider Produkte},
  booktitle = {Technologie und Dienstleistung: Innovationen in Forschung, Wissenschaft und Unternehmen Beiträge der 7. Dienstleistungstagung des BMBF},
  pages = {383--391},
  editor = {Inken Gatermann and Myriam Fleck},
  year = {2008},
  publisher = {Campus Verlag},
  address = {Frankfurt am Main},
  isbn = {978-3-593-38740-6},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Knackstedt, R., Glauner, C., Stypmann, M., Rosenkranz, C., Schmitt, R., Hatfield, S., Schmitz, G., Eberhardt, S., Dietz, M., Thomas, O., Walter, P., Lönngren, H., & Leimeister, J. (2008). Ordnungsrahmen für die hybride Wertschöpfung. In Thomas, O., & Nüttgens, M. (Eds.), Dienstleistungsmodellierung — Methoden, Werkzeuge und Branchenlösungen (pp. 109–128). Heidelberg: Physica-Verlag.
More details BibTeX DOI

@incollection{BeckerBKGSRSHSEDTWLL2008Ordnungsrahmen,
  author = {J Becker and D Beverungen and R Knackstedt and C Glauner and M Stypmann and C Rosenkranz and R Schmitt and S Hatfield and G Schmitz and S Eberhardt and M Dietz and O Thomas and P Walter and H Lönngren and J Leimeister},
  title = {Ordnungsrahmen für die hybride Wertschöpfung},
  booktitle = {Dienstleistungsmodellierung --- Methoden, Werkzeuge und Branchenlösungen},
  pages = {109--128},
  editor = {O. Thomas and M. Nüttgens},
  year = {2008},
  publisher = {Physica-Verlag},
  address = {Heidelberg},
  isbn = {978-3-7908-2098-0},
  doi = {10.1007/978-3-7908-2099-7},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., & Knackstedt, R. (2008). Wertschöpfungsnetzwerke von Produzenten und Dienstleistern als Option zur Organisation der Erstellung hybrider Leistungsbündel. In Becker, J., Knackstedt, R., & Pfeiffer, D. (Eds.), Wertschöpfungsnetzwerke — Konzepte für das Netzwerkmanagement und Potenziale aktueller Informationstechnologien (pp. 3–31). Heidelberg: Physica-Verlag.
More details BibTeX DOI

@incollection{BeckerBK2008Wertschoepfungsnetzwerke,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt},
  title = {Wertschöpfungsnetzwerke von Produzenten und Dienstleistern als Option zur Organisation der Erstellung hybrider Leistungsbündel},
  booktitle = {Wertschöpfungsnetzwerke --- Konzepte für das Netzwerkmanagement und Potenziale aktueller Informationstechnologien},
  pages = {3--31},
  editor = {Jörg Becker and Ralf Knackstedt and Daniel Pfeiffer},
  year = {2008},
  publisher = {Physica-Verlag},
  address = {Heidelberg},
  isbn = {978-3-7908-2055-3},
  doi = {10.1007/978-3-7908-2056-0_1},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Knackstedt, R., & Müller, O. (2008). Konzeption einer Modellierungssprache zur softwarewerkzeugunterstützten Modellierung, Konfiguration und Bewertung hybrider Leistungsbündel. In Thomas, O., & Nüttgens, M. (Eds.), Dienstleistungsmodellierung — Methoden, Werkzeuge und Branchenlösungen (pp. 53–70). unbekannt — n.a. — unknown.
More details BibTeX

@incollection{BeckerBKM2008Konzeption,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Oliver Müller},
  title = {Konzeption einer Modellierungssprache zur softwarewerkzeugunterstützten Modellierung, Konfiguration und Bewertung hybrider Leistungsbündel},
  booktitle = {Dienstleistungsmodellierung --- Methoden, Werkzeuge und Branchenlösungen},
  pages = {53--70},
  editor = {Oliver Thomas and Markus Nüttgens},
  year = {2008},
  publisher = {unbekannt --- n.a. --- unknown},
  isbn = {978-3790820980},
  note = {Publication status: Published}
}

Becker, J., Winkelmann, A., Beverungen, D., & Janiesch, C. (2008). Stammdatenkonzept für elektronische Verkaufsförderungsaktionen im Wertschöpfungsdreieck Hersteller, Händler und Kunde. In Becker, J., Knackstedt, R., & Pfeiffer, D. (Eds.), Wertschöpfungsnetzwerke: Konzepte für das Netzwerkmanagement und Potenziale aktueller Informationstechnologien (pp. 193–208). unbekannt — n.a. — unknown.
More details BibTeX

@incollection{BeckerWBJ2008Stammdatenkonzept,
  author = {Jörg Becker and Axel Winkelmann and Daniel Beverungen and Christian Janiesch},
  title = {Stammdatenkonzept für elektronische Verkaufsförderungsaktionen im Wertschöpfungsdreieck Hersteller, Händler und Kunde},
  booktitle = {Wertschöpfungsnetzwerke: Konzepte für das Netzwerkmanagement und Potenziale aktueller Informationstechnologien},
  pages = {193--208},
  editor = {Jörg Becker and Ralf Knackstedt and Daniel Pfeiffer},
  year = {2008},
  publisher = {unbekannt --- n.a. --- unknown},
  isbn = {978-3790820553},
  note = {Publication status: Published}
}

Research article in proceedings (conference)

Becker, J., Beverungen, D., & Knackstedt, R. (2008). Reference Models and Modeling Languages for Product-Service Systems — Status-Quo and Perspectives for Further Research. In Proceedings of the 41st Hawai'i International Conference on System Sciences, Waikoloa, Hawaii.
More details BibTeX

@inproceedings{BeckerBK2008ReferenceModels,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt},
  title = {Reference Models and Modeling Languages for Product-Service Systems --- Status-Quo and Perspectives for Further Research},
  booktitle = {Proceedings of the 41$^{st}$ Hawai'i International Conference on System Sciences},
  year = {2008},
  address = {Waikoloa, Hawaii},
  note = {Publication status: Published}
}

Becker, J., Beverungen, D., Knackstedt, R., & Müller, O. (2008). Modeling, Customer-Specific Configuration and Calculation of Value Bundles. In Proceedings of the 14th Americas Conference on Information Systems, Toronto, Canada.
More details BibTeX Full text

@inproceedings{BeckerBKM2008ModelingCustomerSpecific,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Oliver Müller},
  title = {Modeling, Customer-Specific Configuration and Calculation of Value Bundles},
  booktitle = {Proceedings of the 14$^{th}$ Americas Conference on Information Systems},
  year = {2008},
  address = {Toronto, Canada},
  url = {http://aisel.aisnet.org/amcis2008/211},
  note = {Publication status: Published}
}

Beverungen, D., Kaiser, U., Knackstedt, R., Krings, R., & Stein, A. (2008). Konfigurative Prozessmodellierung der hybriden Leistungserstellung in Unternehmensnetzwerken des Maschinen- und Anlagenbaus. In Bichler, M., Hess, T., Krcmar, H., Lechner, U., Matthes, F., Picot, A., Speitkamp, B., & Wolf, P. (Eds.), Multikonferenz Wirtschaftsinformatik 2008 (pp. 735–745). Berlin: GITO-Verlag.
More details BibTeX Full text

@inproceedings{BeverungenKKKS2008Konfigurative,
  author = {Daniel Beverungen and Uwe Kaiser and Ralf Knackstedt and Robin Krings and Armin Stein},
  title = {Konfigurative Prozessmodellierung der hybriden Leistungserstellung in Unternehmensnetzwerken des Maschinen- und Anlagenbaus},
  booktitle = {Multikonferenz Wirtschaftsinformatik 2008},
  pages = {735--745},
  editor = {Martin Bichler and Thomas Hess and Helmut Krcmar and Ulrike Lechner and Florian Matthes and Arnold Picot and Benjamin Speitkamp and Petra Wolf},
  year = {2008},
  publisher = {GITO-Verlag},
  address = {Berlin},
  isbn = {978-3-940019-34-9},
  url = {https://www.researchgate.net/profile/Armin-Stein/publication/200704100_Konfigurative_Prozessmodellierung_der_hybriden_Leistungserstellung_in_Unternehmensnetzwerken_des_Maschinen-_und_Anlagenbaus/links/556f1b8408aeccd777410a36/Konfigurative-Prozessmodellie},
  note = {Publication status: Published}
}

Winkelmann, A., Beverungen, D., Janiesch, C., & Becker, J. (2008). Improving the Quality of Article Master Data — Specification of an Integrated Master Data Platform for Promotions in Retail. In Proceedings of the 16th European Conference on Information Systems, Galway, Ireland.
More details BibTeX Full text

@inproceedings{WinkelmannBJB2008ImprovingThe,
  author = {Axel Winkelmann and Daniel Beverungen and Christian Janiesch and Jörg Becker},
  title = {Improving the Quality of Article Master Data --- Specification of an Integrated Master Data Platform for Promotions in Retail},
  booktitle = {Proceedings of the 16$^{th}$ European Conference on Information Systems},
  year = {2008},
  address = {Galway, Ireland},
  url = {http://aisel.aisnet.org/ecis2008/163/},
  note = {Publication status: Published}
}

Research article (journal)

Beverungen, D., Knackstedt, R., & Müller, O. (2008). Entwicklung Serviceorientierter Architekturen zur Integration von Produktion und Dienstleistung — Eine Konzeptionsmethode und ihre Anwendung am Beispiel des Recyclings elektronischer Geräte. Wirtschaftsinformatik (WI), 50(3), 220–234.
More details BibTeX

@article{BeverungenKM2008Entwicklung,
  author = {Daniel Beverungen and Ralf Knackstedt and Oliver Müller},
  title = {Entwicklung Serviceorientierter Architekturen zur Integration von Produktion und Dienstleistung --- Eine Konzeptionsmethode und ihre Anwendung am Beispiel des Recyclings elektronischer Geräte},
  journal = {Wirtschaftsinformatik (WI)},
  year = {2008},
  volume = {50},
  number = {3},
  pages = {220--234},
  note = {Publication status: Published}
}

Working paper

Becker, J., Knackstedt, R., Beverungen, D., Glauner, C., Stypmann, M., Rosenkranz, C., Schmitt, R., Hatfield, S., Schmitz, G., Eberhardt, S., Dietz, M., Thomas, O., Walter, P., & Lönngren, H. (2008). Ein Plädoyer für die Entwicklung eines multidimensionalen Ordnungsrahmens zur hybriden Wertschöpfung. In Becker, J., Grob, H., Klein, S., Kuchen, H., Müller-Funk, U., & Vossen, G. (Eds.), Arbeitsberichte des Instituts für Wirtschaftsinformatik: Vol. 119. Münster: Institut für Wirtschaftsinformatik, WWU Münster.
More details BibTeX

@techreport{BeckerKBGSRSHSEDTWL2008EinPlaedoyer,
  author = {J Becker and R Knackstedt and D Beverungen and C Glauner and M Stypmann and C Rosenkranz and R Schmitt and S Hatfield and G Schmitz and S Eberhardt and M Dietz and O Thomas and P Walter and H Lönngren},
  title = {Ein Plädoyer für die Entwicklung eines multidimensionalen Ordnungsrahmens zur hybriden Wertschöpfung},
  institution = {Institut für Wirtschaftsinformatik, WWU Münster},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {119},
  volume = {119},
  editor = {J Becker and HL Grob and S Klein and H Kuchen and U Müller-Funk and G Vossen},
  year = {2008},
  address = {Münster},
  note = {Publication status: Published}
}

2007

Research article in proceedings (conference)

Klose, K., Knackstedt, R., & Beverungen, D. (2007). Identification of services — A stakeholder-based approach to SOA development and its application in the area of production planning. In Proceedings of the 15th European Conference on Information System, St. Gallen, Switzerland.
More details BibTeX

@inproceedings{KloseKB2007Identification,
  author = {Karsten Klose and Ralf Knackstedt and Daniel Beverungen},
  title = {Identification of services --- A stakeholder-based approach to SOA development and its application in the area of production planning},
  booktitle = {Proceedings of the 15$^{th}$ European Conference on Information System},
  year = {2007},
  address = {St. Gallen, Switzerland},
  note = {Publication status: Published}
}

Research article (journal)

Becker, J., Winkelmann, A., Beverungen, D., & Janiesch, C. (2007). Bereitstellung von Artikelstammdaten. HMD — Praxis der Wirtschaftsinformatik, 44(258), 45–56.
More details BibTeX

@article{BeckerWBJ2007Bereitstellung,
  author = {Jörg Becker and Axel Winkelmann and Daniel Beverungen and Christian Janiesch},
  title = {Bereitstellung von Artikelstammdaten},
  journal = {HMD --- Praxis der Wirtschaftsinformatik},
  year = {2007},
  volume = {44},
  number = {258},
  pages = {45--56},
  note = {Publication status: Published}
}