Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results

Heide Tobias, Tumbas Sanja, Beverungen Daniel, Knackstedt Ralf, Becker Jörg


Abstract
The purpose of this paper is to provide an early contribution towards ana-lysing and systematizing service research results from different regions of the world in order to increase mutual understanding and international co-operation in the discipline. Against the backdrop of the service economy model and the industrial production model, we code 335 research results and 238 research projects and analyse them on a web-based research portal. Amongst others, the analyses suggest that service research is much more often co-developed with companies in countries described as industrial production economies. The results provide various implications for research institutions, industry, and funding agencies.



Publication type
Conference Paper

Peer reviewed
Yes

Publication status
Published

Year
2012

Conference
European Association for Research on Services (RESER)

Venue
Bucharest, Romania

Book title
Services and Economic Development: Local and Global Challenges

Pages range
1-21

Language
English

ISBN
978-606-505-565-0