• Research foci

    • Social Network Sites in the Service Sector
    • Service Science Management and Engineering (SSME)
    • Business Process Management
    • Information Modeling
    • Smart Services based on Cyber-Physical Systems

  • Education

    01/2014
    Venia Legendi for 'Wirtschaftsinformatik' (Information Systems)
    04/2010
    Graduation as Dr. rer. pol. at University of Münster
    2006
    Dipl.-Wirt.-Inf. (MScIS equiv.), University of Paderborn
    07/2006- 04/2010
    PhD studies (Dr. rer. pol.) in Information Systems at University of Münster
    02/2004- 06/2004
    Studies in Information Systems at Queensland University of Technology (QUT) Brisbane, Australia
    10/2001- 04/2006
    Studies in Information Systems at University of Paderborn

  • Positions

    05/2015- 03/2016
    Vertretung des Lehrstuhls für Wirtschaftsinformatik und Informationsmanagement (Prof. Dr. Dr. h.c. Jörg Becker) an der WWU
    07/2014
    Guest Researcher at the Ulsan National Institute for Science and Technology (UNIST), Ulsan, Korea
    12/2013- 11/2016
    Principal Investigator and Project Manager in the Research Project EOL-IS (End-of-Life Solutions for eCar-Batteries: Design of Product-Service Systems and Decision Support Systems), funded by the German Federal Ministry of Education and Research
    05/2012
    Research Project "Benchmarking of Service Processes in Facility Management" (RWE Services)
    11/2011- 12/2011
    Guest Researcher at the TU Berlin, Institut für Werkzeugmaschinen und Fabrikbe-trieb (IWF) and Fraunhofer Institut für Produktionsanlagen und Konstruktions-technik (IPK), DFG Sonderforschungsbereich TR-29: Engineering Hybrider Leistungsbündel
    07/2011- 08/2011
    Guest Researcher at the BPM Group, Queensland University of Technology (QUT), Brisbane, Australia
    10/2010- 06/2014
    Research project "ServDEA" (Service process benchmarking of industrial services: Design and evaluation of the Data Envelopment Analysis (DEA))
    07/2010- 12/2014
    Academic Coordinator and Project Manager of the research project "Networked Service Society", funded by the German Ministry of Education and Research.
    05/2010- 04/2015
    PostDoc at the Department of Information Systems of University of Münster
    01/2007- 03/2009
    Research project "ServPay" (Willingness to pay for service-oriented business models in high tech industries), funded by German Ministry of Education and Research
    10/2006- 03/2010
    Research Project "FlexNet" (Flexible information system architectures for hybrid value networks), funded by the German Ministry of Education and Research
    07/2006- 04/2010
    Research Assistant at the Department of Information Systems of University of Münster
    07/2005- 06/2006
    Student trainee at Wincor Nixdorf International GmbH in Paderborn, Germany
    06/2005- 08/2005
    Student Assistant at University of Paderborn
    10/2004- 04/2005
    Student Assistant at University of Paderborn

  • External functions

    since 03/2015
    Member of the Department Editorial Board on Business Process Management (BPM) for Business & Information Systems Engineering (BISE) - the International Journal of WIRTSCHAFTSINFORMATIK
    since 01/2014
    Spokesman of the Focus Group "Business Process Engineering and Competence Management for Electric Mobility Services" of the German Federal Ministry of Education and Research
    since 01/2014
    Vice President for Communications of the AIS SIG Services (SIG SVC)
    since 2013
    Wissenschaftliche Kommission für Wirtschaftsinformatik (WKWI)
    since 2013
    German Academic Association for Business Research
    since 2012
    AIS Special Interest Group Service (SIG SVC)
    since 03/2011
    Gesellschaft für Informatik e.V.
    since 03/2011
    Paderborner Hochschulkreis e.V.
    since 01/2008
    WI Net Münster
    since 07/2007
    Association for Information Systems (AIS)

  • Appointments

    07/2015
    Information Systems, Business Information Systems (W3), University of Paderborn