• 2024

    Research article (journal)

    Jarvenpaa, S., & Klein, S. (2024). New Frontiers in Information Systems Theorizing: Human-gAI Collaboration. Journal of the AIS (JAIS), 25(1), 110–121.
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    Mattern, J., Tarafdar, M., Klein, S., & Schellhammer, S. (2024). Thriving in a bruising job: How high achieving IT professionals can cope with occupational demands. Information Systems Journal, 34, 1–33.
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  • 2023

    Research article (journal)

    Ngwenyama, O., Rowe, F., Klein, S., & {Zinner, H. H. (2023). The Open Prison of the Big Data Revolution: False Consciousness, Faustian Bargains, and Digital Entrapment. Information Systems Research (ISR) (ISR), 2023.
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  • 2022

    Research article (journal)

    Mattern, J., & Klein, S. (2022). Online, On Call, On Your Mind? Coping with Extensive Connectivity to Work. Communications of the Association for Information Systems (CAIS), 51(1).
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  • 2021

    Research article (journal)

    Fürstenau, D., Klein, S., Auschra, C., & Vogel, A. (2021). Multi-Sided Platform and Data-Driven Care Research: A longitudinal case study on business model innovation for improving care in complex neurological diseases. Electronic Markets, 31, 811–828.
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    Fürstenau, D., Klein, S., Vogel, A., & Auschra, C. (2021). Multi-Sided Platform and Data-Driven Care Research — A longitudinal case study on business model innovation for improving care in complex neurological diseases. Electronic Markets, 31, 811–828.
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    Klein, S., & Watson-Manheim, M. B. (2021). The (re-)configuration of digital work in the wake of profound technological innovation: Constellations and hidden work. Information and Organization, 31(4).
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    Research article in digital collection (conference)

    Vieru, D., Klein, S., Bourdeau, S., & Ntakirutimana, J.-B. (2021). Developing Ambidextrous Routines in the IT Service Provider Industry.
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  • 2020

    Book (edited collection)

    Bandi, R., Ranjini, C. R., Klein, S., Madon, , S, , Monteiro, , & E, (Eds.) (2020). The Future of Digital Work: The Challenge of Inequality: Proceedings of the 2020 IFIP 8.2, 9.1, 9.4 Joint Working Conference. Cham: Springer and {Springer International Publishing}.
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    Research article (book contribution)

    Bandi, R., Ranjini, C. R., Klein, S., Madon, S., & Monteiro, E. (2020). Introduction — The Future of Digital Work: The Challenge of Inequality. In Bandi, R., {Ranjini, C. R., Klein, S., Madon, S., & Monteiro, E. (Eds.), The Future of Digital Work: The Challenge of Inequality: Proceedings of the 2020 IFIP 8.2, 9.1, 9.4 Joint Working Conference (pp. 3–12). Cham: Springer and {Springer International Publishing}.
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    Fürstenau, D., Klein, S., & Auschra, C. (2020). A Configuration Approach to Multi-Sided Platforms in Healthcare: An ALS Platform Case. In AIS, (Ed.), ICIS 2020 Proceedings (p. 17). (online first)
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    Research article in proceedings (conference)

    Dassel, K., & Klein, S. (2020). (My) Data for (my) Health — Privacy Calculi of Terminally ill Patients with Rare Disease. In Proceedings of the 33rd Bled eConference, Bled, Slovenia.
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    Research article (journal)

    Baptista, J., Stein, M., Klein, S., {Watson, M. M., & Lee, J. (2020). Digital Work and Organisational Transformation: Emergent Digital/Human Work Configurations in Modern Organisations: Editorial: Special Issue on Strategic Perspectives on Digital Work and Organisational Transformation. Journal of Strategic Information Systems, 29(2).
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    Klein, S., & Watson-Manheim, M. (2020). Robo-apocalypse cancelled?. Journal of Information Technoloy, 35(4), 305–306.
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    Conference proceedings

    (2020). The Future of Digital Work: The Challenge of Inequality: Proceedings of the 2020 IFIP 8.2, 9.1, 9.4 Joint Working Conference.
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  • 2019

    Research article in proceedings (conference)

    Mattern, J., Tarafdar, M., & Klein, S. (2019). Thriving in a Demanding Environment — Coping Strategies of IT Professionals. In Proceedings of the Pre-ICIS 2019, International Workshop on The Changing Nature of Work, München, Deutschland.
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    Miscione, G., Klein, S., Schwabe, G., Goerke, T. M., & Ziolkowski, R. (2019). Hanseatic Governance: Understanding Blockchain as Organizational Technology. In Proceedings of the ICIS 2019, Munich.
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    Watson-Manheim, M. B., & Klein, S. (2019). Conceptualizing Hidden Human Work in a Technology Intensive Work Environment. In Proceedings of the OCIS 2019: Change Management, AI and Social Media, Cambridge, MA.
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  • 2018

    Research article in proceedings (conference)

    Lansmann, S., & Klein, S. (2018). How much Collaboration? Balancing the Needs for Collaborative and Uninterrupted Work. In Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK.
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    Mattern, J., & Klein, S. (2018). Ensuring Sustainable High Performance in the Digital Workplace. In Proceedings of the Pre-ICIS 2018, International Workshop on The Changing Nature of Work, San Francisco.
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    Research article (journal)

    Fürstenau, D., Auschra, C., Klein, S., & Gersch, M. (2018). A process perspective on platform design and management: evidence from a digital platform in health care. Electronic Markets — The International Journal, 1019-6781.
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    Klein, S., & Hüllmann, J. A. (2018). Datenkapitalismus akademischer Wissenschaftsverlage. Wirtschaftsdienst, 98(7), 477–480.
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    Ngwenyama, O., & Klein, S. (2018). Phronesis, Argumentation and Puzzle Solving in IS Research: Illustrating an Approach to Phronetic IS Research Practice. European Journal of Information Systems (EJIS), 28.
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  • 2017

    Research article (book contribution)

    Johnston, R., Reimers, K., & Klein, S. (2017). Performing Research Validity: A “Mangle of Practice” Approach. In Introna, L., Kavanagh, D., Kelly, S., Orlikowski, W., & Scott, S. (Eds.), Beyond Interpretivism? New Encounters with Technology and Organisation (pp. 201–214). Springer.
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    Klein, S., & Schellhammer, S. (2017). Medication infrastructure development in Germany. In Aanestad, M., Grisot, M., Hanseth, O., & Vassilakopoulou, P. (Eds.), Information Infrastructures within European Health Care — Working with the Installed Base (pp. 151–172). Health Informatics. Springer International Publishing.
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    Ponte, D., & Klein, S. (2017). Research and Web 2.0: Technology, Innovation and Actor Constellations. In Esposito, A. (Ed.), Research 2.0 and the Impact of Digital Technologies on Scholarly Inquiry (pp. 17–31). IGI Global.
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    Research article in proceedings (conference)

    Jacobs, J., Klein, S., Holland, C., & Benning, M. (2017). Online Search Behavior in the Air Travel Market: Reconsidering the Consideration Set and Customer Journey Concepts. In Proceedings of the 50th Annual Hawaii International Conference on System Sciences (HICSS-50), Waikoloa, Hawaii, 3940–3949.
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    Research article (journal)

    Ponte, D., Mierzejewska, , B, I., Klein, , & S, (2017). The transformation of the academic publishing market: multiple perspectives on innovation. Electronic Markets — The International Journal on Networked Business, 27(1), 97–100.
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    Schellhammer, S., Klein, S., & Ebner, E. (2017). Primary prevention for employees in the information age organization. Health Policy and Technology, 6(1), 231–251.
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  • 2016

    Research article (book contribution)

    Schellhammer, S., & Klein, S. (2016). Benefits and Perils of Virtual Modes of Organizing — A Call for Practical Wisdom. In Dalal, N., Intezari, A., & Heitz, M. (Eds.), Practical Wisdom in the Age of Technology: Insights, issues, and questions for a new millennium (pp. 51–64). The Practical Wisdom in Leadership and Organization Series. London: Routledge.
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    Research article in proceedings (conference)

    Sabou, J., Klein, , & S, (2016). How Virtual and Technical Communities Can Contribute to U.N. Led Humanitarian Relief Operations — Boundary Spanning and The Exploration of Collaborative Information Practices. In Proceedings of the Pacific Asia Conference on Information Systems, Chiayi, Taiwan, 1–17.
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    Abstract in Online-Sammlung (Konferenz)

    Jacobs, J., Klein, S., Holland, , & CP, (2016). Mobile vs Desktop Online Consumer Search Behaviour. Poster session presented at the General Online Research (GOR 2016), Dresden, Germany. (accepted / in press (not yet published))
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    Research article (journal)

    Holland, C., Jacobs, J., & Klein, S. (2016). The role and impact of comparison websites on the consumer search process in the US and German airline markets. Journal of Information Technology & Tourism, 2016(16(1)), 127–148.
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    Schellhammer, S., Klein, S., & Ebner, E. (2016). Primary prevention for Employees in the Information Age Organization. Health Policy and Technology, 6.
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  • 2015

    Research article (book contribution)

    Klein, S., & Alt, R. (2015). B2B Electronic Markets. In Mansell, R., Ang, , PH, , Steinfield, C., Graaf, S. v. d., Ballon, P., Kerr, A., Ivory, J. D., Braman, S., Kleine, D., & Grimshaw, D. J. (Eds.), The International Encyclopedia of Digital Communication and Society (pp. 35–46). Malden, Oxford: Wiley.
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    Research article in proceedings (conference)

    Holland, C. P., Jacobs, J. A., & Klein, S. (2015). An Analysis of Consumer Search Patterns in the German Airline Market using Panel Data. In Tussyadiah, I., & Inversini, A. (Eds.), Information and Communication Technologies in Tourism 2015 (pp. 87–100). Springer International Publishing.
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    Abstract in Online-Sammlung (Konferenz)

    Jacobs, J. A., Holland, C. P., & Klein, S. (2015). Online Consumer Search Behaviour: An International, Cross-Sector Analysis. Poster session presented at the General Online Research (GOR 2015), Köln, Germany. (accepted / in press (not yet published))
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  • 2014

    Research article (book contribution)

    Klein, S., & Schellhammer, S. (2014). Infrastructure Innovation in Health Care — The Example of Automatic Drug Dispensing in Germany. In Mongili, A., & Pellegrino, G. (Eds.), Information Infrastructures: Boundaries, Ecologies, Multiplicity (pp. 53–76). Cambridge: Cambridge Scholars Publishing.
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  • 2013

    Research article in proceedings (conference)

    Klein, S., & Schellhammer, S. (2013). Walking a Tightrope: Managing Paradoxes and Tensions between Care taking and Efficiency through IT-enabled Organizational Transformation in a Hospital Group. In Proceedings of the Hawaii International Conference on Systems Sciences (HICSS), Maui, HI, USA.
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    Kramer, M., Schallenmüller, S., & Klein, S. (2013). Drink Your Own Champagne: Analysis of the Transformation of a Technology Provider with Real Time Collaboration from a Strategic and Organizational Point of View. In Proceedings 26th Bled eConference eInnovations: Challenges and Impacts for Individuals, Organizations and Society, Bled, Slovenia.
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    Schellhammer, S., Haines, R., & Klein, S. (2013). Exploring Methods for Investigating Technostress in Situ: Understanding the Day and the Life of a Knowledge Worker Using Heart Rate Variability. In Proceedings of the Hawaii International Conference on Systems Sciences (HICSS), Maui, HI, USA.
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    Research article (journal)

    Reimers, K., Johnston, R. B., Guo, X., Klein, S., Xie, B., & Li, M. (2013). Novice-based Data Collection Methods for the Study of IOIS — Practice Probes and Learning Communities. Electronic Markets — The International Journal on Networked Business, 23(4), 285–293.
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    Reimers, K., Johnston, R. B., & Klein, S. (2013). An empirical evaluation of existing IS change theories for the case of IOIS evolution. European Journal of Information Systems (EJIS), 22.
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    Schellhammer, S., Reimers, K., & Klein, S. (2013). Emergence of Information Infrastructures — A Tale of Two Islands. International Journal of Biomedical Engineering and Technology, 11(3), 231–251.
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    Schellhammer, S., Reimers, K., & Klein, S. (2013). Emergence of information infrastructures: a tale of two islands. International Journal of Biomedical Engineering and Technology, 11(3), 231–251.
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  • 2012

    Book (monograph)

    Teubner, R., & Klein, S. (2012). Informationsmanagement I: Eine managementorientierte Einführung in die betriebliche Informationsverarbeitung (3.). Fernstudieneinheit der Educatis Universität, DA350.1. Altdorf, Schweiz: Educatis.
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    Teubner, R., & Klein, S. (2012). Information Management I: a management-oriented introduction into business information processing (2.). Distance learning courses Educatis University, EA510.1. Altdorf, Schweiz: Educatis.
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    Research article (book contribution)

    Reimers, K., Johnston, R., & Klein, S. (2012). Evolution of Inter-organizational Information Systems on Long Timescales: A Practice Theory Approach. In Vaidya, K. (Ed.), Inter-Organizational Information Systems and Business Management: Theories for Researchers (pp. 38–54). Hershey: IGI Global.
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    Research article in proceedings (conference)

    Klein, S., & Schellhammer, S. (2012). Medication Infrastructure Innovation in a Hospital Group. In Proceedings of the Innovation in Information Infrastructures (III 2012), Edinburgh, UK.
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    Klein, S., & Schellhammer, S. (2012). MEDICATION INFRASTRUCTURE INNOVATION IN A HOSPITAL GROUP. In Proceedings of the Innovation in Information Infrastructures (III 2012), Edinburgh, UK.
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    Abstract in Online-Sammlung (Konferenz)

    Schellhammer, S., & Klein, S. (2012). Health Care Information Infrastructures: A comparison of international and inter-organizational initiatives. Poster session presented at the IV STS Italia National Conference “Emerging Technologies, Social Worlds”, Rovigo, Italy. (accepted / in press (not yet published))
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    Research article (journal)

    Klein, S., Bertschek, I., Falck, O., & Mang, C. (2012). Neue Informations- und Kommunikationstechnik: Lösung für den Arbeitsmarkt der Zukunft?. Wirtschaftsdienst, 92(11), 723–736.
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    Working paper

    Schellhammer, S., Haines, R., & Klein, S. (2012). The struggle for 'appropriateness' — new sources of (techno-)stress. In Proceedings of JAIS Theory Development Workshop. Sprouts: Working Papers on Information Systems.
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  • 2011

    Book (monograph)

    Tan, Y.-H., Bjoern-Andersen, N., Klein, S., & Rukanova, B. (2011). Accelerating Global Supply Chains with IT Innovation — ITAIDE Methods and Tools. Heidelberg: Springer.
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    Research article (book contribution)

    Klein, S., Higgins, A., & Rukanova, B. (2011). Network Collaboration Models. In Tan, Y.-H., Bjoern-Andersen, N., Klein, S., & Rukanova, B. (Eds.), Accelerating Global Supply Chains with IT Innovation (pp. 255–277). Heidelberg: Springer.
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    Klein, S., Higgins, A., Kipp, A., & Mangan, A. (2011). Drug Living Lab — Information Infrastructures to increase the security of pharmaceutical supply chains. In Tan, Y.-H., Bjoern-Andersen, N., Klein, S., & Rukanova, B. (Eds.), Accelerating Global Supply Chains with IT Innovation. Heidelberg: Springer.
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    Research article in proceedings (conference)

    Klein, S., & Schellhammer, S. (2011). Developing IOIS as Collective Action: A Cross-Country Comparison in the Health Care Sector. In IEEE, (Ed.), Proceedings of the 44th Hawaii International Conference on Systems Sciences (HICSS) (pp. 1–10). Koloa: Wiley-IEEE Press.
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    Reimers, K., Johnston, R. B., Guo, X., Klein, S., Xie, B., & Minzhi, L. (2011). Novice-based Data Collection Methods for the Study of IOIS: Practice Probes and Learning Communities. In Proceedings of the 24th Bled eConference, Bled, Slovenia, 407–420.
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    Rensmann, B., & Klein, S. (2011). Sarkar, Butler & Steinfield (1995) "Intermediaries and Cybermediaries" Revisited: A Review and Identification of Future Research Directions for Intermediaries in Electronic Markets. In Proceedings of the 24th Bled eConference, Bled.
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    Vehring, N., Klein, S., & Kramer, M. (2011). Managing the Implementation and Use of Real Time Collaboration: When Vision Meets Reality. In Proceedings of the 10. Internationale Tagung Wirtschaftsinformatik (WI 2011), Zürich, CH.
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    Vehring, N., Riemer, K., & Klein, S. (2011). "Don't pressure me!" Exploring the Anatomy of Voluntariness in the Organizational Adoption of Network Technologies. In Proceedings of the International Conference on Information Systems (ICIS), Shanghai, China.
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    Research article (journal)

    Alt, R., & Klein, S. (2011). Twenty years of electronic markets research — looking backwards towards the future. Electronic Markets, 21(1), 41–51.
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  • 2010

    Research article in proceedings (conference)

    Eggenberger-Wang, C., Klein, S., Moser, M., Stanoevska-Slabeva, K., Früh-wirth, M., Baughman, A., Hietler, E., Malkin, P., Rosen-Zvi, M., Soimu, M., & Sorenson, P. (2010). The HiGrid Vision — A Tightrope Walk. In Proceedings of the 3rd International Conference on Well-being in the Information Society, Turku, Finland.
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    Klein, S., Vehring, N., & Kramer, M. (2010). Introducing Real Time Communication: Frames, Modes & Rules. In Proceedings 23nd Bled eConference eTrust: Implications for the Individual, Bled, Slovenia.
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    Research article (journal)

    Reimers, K., Johnston, R., & Klein, S. (2010). Toward a Theory of IOIS Variance — A New Framework for Studying Inter-organisational Information Systems. International Journal of Information Systems Technologies and Applications, 1(3), 26–45.
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    Reimers, K., Johnston, R. B., & Klein, S. (2010). The Difficulty of Studying Interorganisational IS Phenomena on Large Scales: Critical Reflections on a Research Journey. Electronic Markets, 20(3).
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  • 2009

    Research article (book contribution)

    Klein, S. (2009). Der gläserne Mensch. RFID-Technik, Cookies etc. als Chance für die Wirtschaft und Gefahr für den Menschen?. In Internetökonomie und Ethik. Wirtschaftsethische und moralökonomische Perspektiven des Internets (pp. 145–166). BerlDuncker & Humblot.
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    Research article in proceedings (conference)

    Higgins, A., Mangan, A., Kerrigan, S. L. A., & Klein, S. (2009). Activity, ICT, and Material Infrastructure in Complex Multi-Organisational Settings: An assessment of innovation potential for pharmaceutical cold chain transport and handling. In Proceedings of the 22nd Bled eConference eEnablement: Facilitating an Open, Bled, Slovenia, 1–15.
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    Reimers, K., Johnston, R. B., & Klein, S. (2009). Understanding Resilience and Evolution of IOIS in the Australian Pharmaceutical Distribution Industry. In Proceedings of the 30th International Conference on Information Systems (ICIS).
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    Reimers, K., Johnston, R., & Klein, S. (2009). Challenges in Explaining Structure and Evolution of Inter-organizational Information Systems — Lessons from an Empirical Research Journey. In Proceedings of the 22nd Bled eCommerce Conference eEnablement, Bled, Slovenia.
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    Reimers, K., Johnston, R., & Klein, S. (2009). Challenges in Explaining Structure and Evolution of Inter-organisational Information Systems: Lessons from an Empirical Research Journey. In Proceedings of the 22nd Bled eConference eEnablement: Facilitating an Open, Effective and Representative eSociety.
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    Riemer, K., & Klein, S. (2009). Presence Signalling in Unified Communication Systems — A Framework for Adaptation in Context. In Proceedings of the 9. Internationale Tagung Wirtschaftsinformatik, Vienna.
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    Research article (journal)

    Klein, S., Pellengahr, A., Teubner, , & RA, (2009). Information Architecture & Strategy at Interbank. Die Fallstudie aus der Wirtschaftsinformatik. WISU — Das Wirtschaftsstudium, 38(6), 848–850.
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  • 2008

    Book (monograph)

    Teubner, R., & Klein, S. (2008). Informationsmanagement I: Eine managementorientierte Einführung in die betriebliche Informationsverarbeitung (2.). Altdorf, Schweiz: Educatis Universität.
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    Research article (book contribution)

    Klein, S., & Frößler, F. (2008). Real-Time Communication — Kritische Reflektion der Leitbilder aktueller technischer Entwicklungen im Bereich von Kommunikations- und Kollaborationssystemen. In Maschinen die unsere Brüder werden: Mensch-Maschine-Interaktionen in hybriden Systemen. Wilhelm Fink.
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    Research article in proceedings (conference)

    Kipp, A., & Schellhammer, S. (2008). Facilitating Standardization through Living Labs — The Example of Drug Counterfeiting. In Proceedings of the Bled eConference, Bled, Slovenia.
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    Klein, S., Schellhammer, S., Reimers, K., & Riemer, K. (2008). Evolutionary paths of inter-organizational information systems (IOIS). In Proceedings of the International Conference on New Institutional Economics, Toronto, Canada.
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    Reimers, K., Johnston, R. B., & Klein, S. (2008). Theorizing Evolution of Interorganizational Information Systems on Long Timescales. In Proceedings of the JAIS Theory Development Workshop.
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    Reimers, K., Johnston, R., Klein, S., Wagner, T., & Schellhammer, S. (2008). Beyond Mutual Shaping — Rethinking Symmetry and Causality in the Treatment of Socio-material Systems. In Proceedings of the Joint Conference of the Society for Social Studies of Science (4S) and the European Association for the Study of Science and Technology (EASST), Rotterdam.
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    Riemer, K., Vehring, N., & Klein, S. (2008). Adoption of Communication Media in Virtual Organisations — Case Evidence of Structural Dilemmas. In Proceedings of the 16th European Conference on Information Systems (ECIS), Galway (IRL).
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    Schellhammer, S., & Klein, S. (2008). Accounting for Stability and Path Dependency in Inter-Organisational Information Systems (IOIS) by Adopting a Practice Theory Perspective. In Proceedings of the Research Conference on Studying Path Dependencies of Businesses, Institutions and Technologies, Berlin.
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    Schellhammer, S., Riemer, K., & Klein, S. (2008). E-Ordering in the Pharmaceutical Supply Chain — Explaining Standardisation from a Collective Action Perspective. In Proceedings of the International Conference on Health Informatics (HEALTHINF), Portugal.
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    Research article (journal)

    Frößler, F., & Klein, S. (2008). Assessment of the Development Trajectory for Real-Time Communication: A Delphi Study. eJOV, 10, 3–71.
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    Riemer, K., & Klein, S. (2008). Is the V-form the next generation organisation? An analysis of challenges based on social capital theory. Journal of Information Technology (JIT), 23(3), 147–162.
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  • 2007

    Research article in proceedings (conference)

    Riemer, K., Frößler, F., & Klein, S. (2007). Real Time Communication — Modes of Use in Distributed Teams. In Proceedings of the 15th European Conference on Information Systems, St.Gallen (CH).
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    Riemer, K., Klein, S., & Frößler, F. (2007). Towards a Practice Understanding of the Creation of Awareness in Distributed Work. In Proceedings of the 28th International Conference on Information Systems (ICIS), Montreal.
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  • 2006

    Research article (book contribution)

    Frößler, F., & Klein, S. (2006). Real-time Communication and Virtual Organisations: Technical Affordances and Technology-in-use.
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    Gogolin, M., & Klein, S. (2006). Institutional Design of Mixed-Mode Electronic Marketplaces. In Managing Dynamic Networks (pp. 93–111). Heidelberg: Springer.
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    Klein, S. (2006). Spielraum für die universitäre Forschung in Deutschland — Beobachtungen und Anmerkungen aus irischer Perspektive. In Deutschland und seine Zukunft — Innovation und Veränderung in Bildung Forschung und Wirtschaft (pp. 255–279). Köln: Eul Verlag.
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    Poulymenakou, A., & Klein, S. (2006). Networks as Orchestrations: Managing IT-enabled Inter-firm Collaborations. In Managing Dynamic Networks (pp. 3–16). Heidelberg: Springer.
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    Poulymenakou, A., & Klein, S. (2006). Networks as Orchestrations: Management in IT-enabled Inter-firm Collaborations. In Klein, S., & Poulymenakou, A. (Eds.), Managing Dynamic Networks (pp. 3–15). Springer Verlag.
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    Riemer, K., & Klein, S. (2006). Network Management Framework: A Life-cycle Perspective. In Managing Dynamic Networks (pp. 17–66). Heidelberg: Springer.
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    Riemer, K., Müller-Lankenau, C., & Klein, S. (2006). Internet-Qualitätsmanagement — Klassifikation und Anwendung von Methoden der Web-Evaluation. In Internetökonomie: Ein interdisziplinärer Beitrag zur Erklärung und Gestaltung hybrider Systeme (pp. 249–277). München: Verlag Vahle.
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    Research article in proceedings (conference)

    Klein, S., & Frößler, F. (2006). Assessment of the Development Trajectory for Real-Time Communication: A Delphi Study. In Proceedings Irish Academy of Management Conference 2006, Cork.
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    Scolaí, &. P., Kelly, S., Buddendick, C., vom Brocke, J., & Klein, S. (2006). Supporting IS innovation in a healthcare context using process modelling. In Health, I. S. o. I. (. (Ed.), Proceedings of the 11th Annual Health Informatics Society of Ireland (HISI) Conference (pp. 1–15). Dublin, Ireland: Health Informatics Society of Ireland.
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    Tan, Y., Klein, S., Rukanova, B., Higgins, A., & Baida, Z. (2006). Information Technology for Adoption and Intelligent Design for E-Government (ITAIDE). In Proceedings of the International EGOV conference 2006. Communication paper ed. Krakow (Poland), Krakow.
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    Research article (journal)

    Müller-Lankenau, C., Wehmeyer, K., & Klein, S. (2006). Strategic channel alignment: an analysis of the configuration of physical and virtual marketing channels. Information Systems and e-Business Management (ISeB), 4(2), 187–216.
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    Müller-Lankenau, C., Wehmeyer, K., & Klein, S. (2006). Multi Channel Strategies in Grocery Retailing — A Comparison across five European Countries. International Journal of Electronic Commerce (IJEC), 10(2), 85–122.
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    Müller-Lankenau, C., Wehmeyer, K., & Klein, S. (2006). Multi Channel Strategies: Capturing and Exploring Diversity in the European Retail Grocery Industry. International Journal of Electronic Commerce (IJEC), 10(2), 85–122.
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  • 2005

    Research article (book contribution)

    Klein, S., & Mangan, A. (2005). Stability in Times of Change: A Strength of Co-operatives. In Economics of Inter-Firm Networks (pp. 89–117). Tübingen: Mohr Siebeck.
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    Müller-Lankenau, C., Wehmeyer, K., & Klein, S. (2005). Serving Customers in a Hybrid World: Multi Channel Strategies in Retailing. In Managing Business in a Multi-Channel World — Success Factors for E-Business. Hershey, PA: IDEA.
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    Müller-Lankenau, C., Wehmeyer, K., & Klein, S. (2005). Serving Customers in a Hybrid World: Multi Channel Strategies in Retailing. In Saarinen, T., Tinnilä, M., & Tseng, A. (Eds.), Managing Business in a Multi Channel World: Success Factors for e-Business (pp. 180–199).
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    Reimers, K., Johnston, R., & Klein, S. (2005). Ein neuer theoretischer Rahmen für die IOIS-Forschung. In Reimers, K., Wagner, T., & Zenke, A. (Eds.), Fallstudien interorganisationaler Informationssysteme — Ergebnisse aus vier Branchen und vier Ländern (pp. 1–42). Cuvillier Verlag.
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    Werthner, H., & Klein, S. (2005). ICT-enabled Innovation in Travel and Tourism. In Innovation and Product Development in Tourism (pp. 71–84). Berlin: Erich Schmidt Verlag.
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    Research article in proceedings (conference)

    Gogolin, M., Brox, C., & Klein, S. (2005). Towards a design of an electronic GI marketplace for the financial services industry. In Proceedings of the IRMA 2005 (Information Resources Management Association), San Diego, USA.
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    Gogolin, M., Brox, C., & Klein, S. (2005). Towards an Electronic Marketplace Design for the German Geographic Information Industry. In Proceedings of the 16th Information Resources Management Association Conference (IMRA 2005), San Diego, 738–740.
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    Gogolin, M., & Klein, S. (2005). A Framework for Electronic Marketplace Design in a Competitive Environment. In Proceedings of the 12th Research Symposium on Emerging Electronic Markets, Amsterdam, 150–168.
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    Müller-Lankenau, C., Wehmeyer, K., & Klein, S. (2005). Strategic Channel Alignment — Perspectives on the Combination of Physical and Virtual Distribution Channels. In Proceedings of the Wirtschaftsinformatik 2005: eEconomy eGovernmen, Heidelberg, 171–189.
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    Research article (journal)

    Riemer, K., & Klein, S. (2005). Herausforderungen virtueller Organisation — Sozialkapital als Voraussetzung für das Funktionieren virtueller Organisationen. HMD — Praxis der Wirtschaftsinformatik, 42(242), 21–31.
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  • 2004

    Research article (book contribution)

    Klein, S. (2004). Electronic Commerce: Hype and Downturn. In Digital Economy — Anspruch und Wirklichkeit (pp. 127–140). Heidelberg: Springer Verlag.
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    Klein, S., Köhne, F., & Totz, C. (2004). Extending customer's roles in eCommerce — Promises, challenges and some findings. In Electronic Commerce and the Digital Economy. Armonk, NY: M.E. Sharpe.
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    Klein, S., Poulymenakou, A., Riemer, K., Papakiriakopoulos, D., Gogolin, M., & Nikas, A. (2004). IOIS and Interfirm Networks — Interdependencies and Managerial Challenges. In Inter-Organizational Information Systems in the Internet Age (pp. 170–212). Hershey, PA et al.: Idea.
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    Klein, S., & Totz, C. (2004). Prosumers as service configurators — vision, status and future requirements. In ELife after the DOT.com bust (pp. 119–135). Heidelberg, New York: Physica.
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    Klein, S., Köhne, F., & Totz, C. (2004). Extending customer’s roles in eCommerce — Promises, challenges and some findings. In Shaw, M. (Ed.), Electronic Commerce and the Digital Economy. Armonk, NY: M.E. Sharpe.
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    Riemer, K., & Klein, S. (2004). How can Virtual Organizations deliver? Promises, challenges and potential remedies. In E-Learning: Modelle Instrumente und Erfahrungen — Software Produktlinien — Communities in E-Business (pp. 275–291). Akademische V.-G. Aka.
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    Research article in proceedings (conference)

    Klein, S. (2004). Relationships in Electronic Markets. In Proceedings of the Eleventh Research Symposium on Emerging Electronic Markets (RSEEM 2004).
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    Leino, T., Saarinen, T., & Klein, S. (2004). The European IS Profession in the Global Networking Environment. In Proceedings of the 12th European Conference on Information Systems (ECIS 2004).
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    Müller-Lankenau, C., & Klein, S. (2004). Designing Web Services for Electronic Data Interchange: A Case from the Swiss Construction Industry. In Proceedings of the Tenth Americas Conference on Information Systems (AMCIS 2004), New York City.
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    Müller-Lankenau, C., Klein, S., & Wehmeyer, K. (2004). Developing a Framework for Multi Channel Strategies — An Analysis of Cases from the Grocery Retail Industry. In Proceedings of the 17th Bled Electronic Commerce Conference, Kranj.
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    Müller-Lankenau, C., & Klein, S. (2004). Aufbau und Durchsetzung von Web Services für den branchenweiten Geschäftsdatenaustausch. In E-Business — Standardisierung und Integration: Tagungsband zur Multikonferenz Wirtschaftsinformatik.
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    Müller-Lankenau, C., & Klein, S. (2004). Designing an EDI Solution for an Industry Segment: A Case from the Swiss Construction Industry. In Proceedings of the Tenth Americas Conference on Information Systems (AMCIS 2004).
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    Reimers, K., Johnston, R., & Klein, S. (2004). The Shaping of Inter-organisational Information Systems: Main Design Considerations of an International Comparative Research Project. In Proceedings of the 17th Bled Electronic Commerce Conference, Kranj.
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    Reimers, K., Johnston, R. B., & Klein, S. (2004). The Shaping of Interorganisational Information Systems: Main Design Considerations of an International Comparative Research Project. In Proceedings of the 17th Bled Electronic Commerce Conference.
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    Voß, A., & Klein, S. (2004). One size fits all? The dialectics of convergence and divergence in Electronic Commerce. In Proceedings of the 17th Bled Electronic Commerce Conference, Kranj.
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    Voß, A., & Klein, S. (2004). One size fits all? The dialectics of convergence and divergence in Electronic Commerce.
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    Research article (journal)

    Klein, S., Köhne, F., & Öörni, A. (2004). Barriers to Online Booking of Scheduled Airline Tickets.
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    Working paper

    Becker, J., Backhaus, K., Grob, H. L., Hoeren, T., Klein, S., Kuchen, H., Müller-Funk, U., Thonemann, U. W., & Vossen, G. (2004). European Research Center for Information Systems (ERCIS) — Gründungsveranstaltung — Münster 12. Oktober 2004. In European, R. C. f. I. S. (. (Ed.), Working Paper: Vol. 1. Münster: ERCIS — European Research Center for Information Systems.
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    Brox, C., Kuhn, W., Janowicz, K., Gogolin, M., & Klein, S. (2004). Electronic GI Marketplaces. Münster: Institute for Geoinformatics, University of Münster.
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    Gogolin, M., & Klein, S. (2004). The Design of a GI Marketplace. In Electronic GI Marketplaces. Münster.
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  • 2003

    Research article (book contribution)

    Klein, S., & Selz, D. (2003). Cybermediation in Auto Distribution: Channel Dynamics and Conflicts. In New Directions in Research on Electronic Commerce (pp. 187–206). Purdue University Press.
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    Research article in proceedings (conference)

    Müller-Lankenau, C., & Klein, S. (2003). Analyzing the Business Model of a B2B Exchange: The Case of Siemens click2procure. In Proceedings of The Tenth Research Symposium on Emerging Electronic Markets (RSEEM 2003). University of Bremen, Bremen, 145–153.
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    Müller-Lankenau, C., & Klein, S. (2003). Analyzing the Business Model of a Corporate Procurement Platform: The Case of Siemens click2procure. In Proceedings of the Tenth Research Symposium on Emerging Electronic Markets (RSEEM 2003), 157–165.
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    Öörni, A., & Klein, S. (2003). Electronic Travel Markets: Elusive Effects on Consumer Behavior. In Proceedings of the Information and Communication Technologies in Tourism. Wien, New York, 29–38.
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    Riemer, K., & Klein, S. (2003). Challenges of ICT-enabled Virtual Organisations — a Social Capital Perspective. In Proceedings of the 14th Australasian Conference of Information Systems (ACIS), Perth.
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    Research article (journal)

    Klein, S., & Loebbecke, C. (2003). Emerging Pricing Strategies on the Web: Changing Roles and Responsibilities of Suppliers, Intermediaries and Customers. EM — Electronic Markets, 13(1), 46–58.
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    Klein, S., Teubner, A., Gogolin, M., & Rentmeister, J. (2003). IT-induzierter Wandel. Examensklausur aus der Wirtschaftsinformatik. Teil 1. WISU Das Wirtschaftsstudium, 32(3), 364–367.
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    Klein, S., Teubner, A., Gogolin, M., & Rentmeister, J. (2003). IT-induzierter Wandel. Examensklausur aus der Wirtschaftsinformatik. Teil 2. WISU Das Wirtschaftsstudium, 32(4), 534–536.
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    Meffert, H., Backhaus, K., Klein, S., & Krafft, M. (2003). Direktmarketing in der wissenschaftlichen Diskussion in Deutschland und den USA. dm-compact, 1(1), 8–13.
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    Öörni, A., & Klein, S. (2003). Electronic Travel Markets: Elusive Effects on Consumers' Search Behaviour. IT&T, 6(1), 3–11.
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    Öörni, A., & Klein, S. (2003). Electronic Travel Markets: Elusive Effects on Consumers’ Search Behaviour.
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    Rentmeister, J., & Klein, S. (2003). Geschäftsmodelle — ein Modebegriff auf der Waagschale. Zeitschrift für Betriebswirtschaft (ZfB) (ZfB), Special Issue 1/2003, 17–30.
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    Working paper

    Köhne, F., & Klein, S. (2003). Prosuming in der Telekommunikationsbranche: Konzeptionelle Grundlagen und Ergebnisse einer Delphi-Studie. In Becker, J., Grob, H.-L., Klein, S., Kuchen, H., Müller-Funk, U., & Vossen, G. (Eds.), Arbeitsberichte des Instituts für Wirtschaftsinformatik: Vol. 97. Münster: Institut für Wirtschaftsinformatik, WWU Münster.
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  • 2002

    Research article (book contribution)

    Klein, S., Randolph, M., & Selz, D. (2002). Web Impact on Market Structures: Three Industry Examples. In Innovative Models in the Network Economy (pp. 9–29). Enschede: Telematica Instituut.
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    Klein, S., & Riemer, K. (2002). Potenziale und Herausforderungen der Personalisierung im Internet-Handel. In Wilde, K. D., & Hippner, H. (Eds.), Web Mining — Informationen für das E-Business (pp. 49–62). Verlagsgruppe Handelsblatt.
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    Research article in proceedings (conference)

    Klein, S. (2002). Web Impact on the Distribution Structure for Flight Tickets. In Proceedings of the Information and Communication Technologies in Tourism 2002, New York, 219–228.
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    Klein, S., & Gogolin, M. (2002). Von elektronischen Märkten zu Kooperationsplattformen: Perspektiven für die Entwicklung Web-basierter Handelsplattformen. In Informatik bewegt Proceedings der 32. Jahrestagung der GI Informatik 2002 Lecture Notes in Informatics, Bonn, 619–624.
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    Riemer, K., Klein, S., & Gogolin, M. (2002). Network business model configuration — new roles for dynamic network arrangements. In Challenges and Achievements in E-business and E-work — Proceedings of e2002 Conference, Amsterdam et al. 892–899.
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    Research article (journal)

    Giaglis, G., Klein, S., & O'Keefe, R. (2002). The Role of Intermediaries in Electronic Marketplaces: Developing a Contingency Model. Information Systems Journal, 12(3), 231–246.
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    Klein, S., Becker, J., & Teubner, A. (2002). Strategische Informationsplanung. Examensklausur aus der Wirtschaftsinformatik. WISU Das Wirtschaftsstudium, 31(6), 831–835.
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    Riemer, K., Totz, C., & Klein, S. (2002). Vergleichende Buchbesprechung Customer-Relationship-Management. Wirtschaftsinformatik (WI), 44(6), 600–607.
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    Teubner, A., & Klein, S. (2002). Vergleichende Buchbesprechung Informationsmanagement. Wirtschaftsinformatik (WI), 44(3), 285–294.
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    Working paper

    Teubner, R., & Klein, S. (2002). Bestandsaufnahme aktueller deutschsprachiger Lehrbücher zum Informationsmanagement. In Becker, J., Grob, H.-L., Klein, S., Kuchen, H., Müller-Funk, U., & Vossen, G. (Eds.), Arbeitsberichte des Instituts für Wirtschaftsinformatik: Vol. 86. Münster: Institut für Wirtschaftsinformatik, WWU Münster.
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    Other scientific publication

    Riemer, K., & Klein, S. (2002). Supplier Relationship Management.
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  • 2001

    Research article (book contribution)

    Klein, S. (2001). Virtuelle Kooperationen und Netzwerke in der genossenschaftlichen Wohnungswirtschaft. In Münstersche Schriften zur Kooperation Band 51: Marketing und Kooperation bei Wohnungsgenossenschaften (pp. 79–91). Aachen: Shaker.
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    Klein, S. (2001). Heuristiken zum Verständnis und Management von Unternehmungsnetzwerken. In Interdisziplinäre Managementforschung und Lehre (pp. 263–288). Wiesbaden: Gabler.
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    Klein, S., & Loebbecke, C. (2001). Web Impact on the Air Travel Industry. In Tracking a Transformation — E-Commerce and the Terms of Competition in Industries, The BRIE-IGCC E-Conomy Project (pp. 112–127). Washington: The Brookings Institution Press.
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    Klein, S., & Schad, H. (2001). The Introduction of EDI Systems in Healthcare Supply Chains: a Framework for Business Transformation. In Strategies for Healthcare Information Systems (pp. 91–113). Hershey, PA: IDEA Publishing Group.
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    Lammerskötter, D., & Klein, S. (2001). Neuere Entwicklungen auf elektronischen Märkten — Strategische Herausforderungen des Electronic Commerce. In Strategisches eCommerce Management (pp. 45–71). Wiesbaden: Gabler.
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    Selz, D., & Klein, S. (2001). Value Webs: Cases, Features and Success Factors. In Franke, U. (Ed.), Managing Virtual Web Organizations in the 21st Century: Issues and Challenges. #Idea.
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    Spiller, P., & Klein, S. (2001). myToys.de. In Fulfillment im E-Business — Praxiskonzepte innovativer Unternehmen (pp. 187–202). München, Wien: Hanser.
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    Totz, C., Riemer, K., & Klein, S. (2001). Web Evaluation. In The E-Business Handbook (pp. 45–66). St. Lucie Press.
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    Research article in proceedings (conference)

    Ratnasingam, P., & Klein, S. (2001). Perceived Benefits of Inter-organizational Trust in E-Commerce Par-ticipation — A Case Study in the Telecommunication Industry. In Proceedings of the Seventh Americas Conference on Information Systems.
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    Ratnasingam, P., & Klein, S. (2001). Perceived Benefits of Interorganizational Trust in E-Commerce Participation — A Case Study in the Telecommunication Industry. In Proceedings of the Seventh Americas Conference on Information Systems, 769–780.
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    Riemer, K., Klein, S., & Selz, D. (2001). Classification of dynamic organizational forms and coordination roles. In E-work and E-commerce (Proceedings of the e2001 Conference on E-work and E-business Venice 2001), Amsterdam, 825–831.
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    Research article (journal)

    Klein, S. (2001). E-Commerce and the Buzzword Effect. The Journal of Information Technology Theory and Application (JITTA), 3(4).
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    Klein, S., & Masero, V. (2001). Introduction to the Special Issue "IS and the Transformation of Health Care". Informatik, 8(1), 2–3.
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    Rentmeister, J., & Klein, S. (2001). Geschäftsmodelle in der New Economy. WISU — Das Wirtschaftsstudium, 30(3), 354–361.
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    Riemer, K., & Klein, S. (2001). E-Commerce erfordert Vertrauen. WISU — Das Wirtschaftsstudium, 30(5), 710–717.
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    Other scientific publication

    Klein, S., & Masero, V. (2001). Introduction to the Special Issue IS and the Transformation of Health Care.
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  • 2000

    Research article (book contribution)

    Klein, S. (2000). The Emergence of Auctions on the World Wide Web. In Handbook on Electronic Commerce (pp. 627–645). Berlin et al.: Springer.
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    Klein, S. (2000). Online-Auktionen. In Electronic Commerce — Herausforderungen (pp. 443–457). Wiesbaden: Gabler (3. Auflage).
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    Klein, S. (2000). Elektronischer Handel ohne Intermediäre? — Ein Vergleich von Geschäftsmodellen für den elektronischen Vertrieb von Flugscheinen. In Internet & Co. Im Handel (pp. 95–107). Springer.
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    Klein, S., & Schneider, B. (2000). Auktionsbasierte Geschäftsmodelle im Rahmen des Electronic Commerce. In Electronic Commerce — Gestaltungshilfen für den Mittelstand (pp. 83–94). München: Verlag Uni-Druck.
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    Klein, S., & Werthner, H. (2000). Steuerungswirkungen interorganisationaler Informations- und Kommunikationssysteme am Beispiel touristischer Informationsplattformen. In Steuerung von Netzwerke — Konzepte und Praktiken (pp. 234–250). Opladen/ Wiesbaden: Westdeutscher Verlag.
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    Teubner, A., Rentmeister, J., & Klein, S. (2000). IT-Fitness für das 21 Jahrundert — Konzeption eines Evaluationsinstruments. In Evaluation und Evaluationsforschung in der Wirtschaftsinformatik (pp. 75–92). München: Oldenbourg.
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    Research article in proceedings (conference)

    Klein, S., & Löbbecke, C. (2000). The Transformation of Pricing Models on the Web: Examples from the Airline Industry. In Proceedings of the 13th International Bled Electronic Commerce Conference, Bled, Slovenia, 331–349.
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    Research article (journal)

    Klein, S. (2000). Kanalwettbewerb im Tourismusvertrieb — Ein Vergleich von Geschäftsmodellen für den elektronischen Vertrieb von Flugscheinen. Tourismus Journal, 4(1), 5–25.
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    Klein, S., & Selz, D. (2000). Cybermediation in Auto Distribution: Channel Dynamics and Conflicts. Journal of Computer Mediated Communication, 3(3).
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    Klein, S., & Teubner, R. (2000). Web-based Procurement: New Roles for Intermediaries. IS Frontiers, 2(1), 19–30.
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    Klein, S., & Teubner, R. (2000). Web-based Procurement New Roles for Intermediaries. Information Systems Frontiers, 2(1), 19–30.
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    Klein, S., Gogolin, M., & Dziuk, M. (2000). Elektronische Märkte im überblick. Elektronische Marktplätze, 7–19.
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    Voß, A., & Klein, S. (2000). Abstimmung zwischen IT- und Geschäftsstrategie (Strategic Alignment). WISU — Das Wirtschaftsstudium, 29(11), 1521–1528.
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    Werthner, H., & Klein, S. (2000). ICT and the Changing Landscape of Global Tourism Distribution. EM — Electronic Markets, 9(4), 256–262.
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    Working paper

    Klein, S., & Schneider, B. (. (2000). Negotiations and Interactions in Electronic Markets, Proceedings of the Sixth Research Symposium on Emerging Electronic Markets, Muenster, Germany, September 19 — 21, 1999. In Becker, J., Grob, H.-L., Klein, S., Kuchen, H., Müller-Funk, U., & Vossen, G. (Eds.), Arbeitsberichte des Instituts für Wirtschaftsinformatik: Vol. 72. Münster: Institut für Wirtschaftsinformatik, WWU Münster.
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    Klein, S., Schneider, B., Vossen, G., & Weske, M. (2000). Projektgruppe PESS: Eine XML-basierte Systemarchitektur zur Realisierung flexibler Web-Applikationen. In Becker, J., Grob, H.-L., Klein, S., Kuchen, H., Müller-Funk, U., & Vossen, G. (Eds.), Arbeitsberichte des Instituts für Wirtschaftsinformatik: Vol. 71. Münster: Institut für Wirtschaftsinformatik, WWU Münster.
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    Klein, S., Schneider, B., Vossen, G., & Weske, M. (2000). Eine XML-basierte Systemarchitektur zur Realisierung flexibler Web-Applikationen. In Arbeitsbericht Nr. 71/2000 des Instituts für Wirtschaftsinformatik der WWU Münster. Münster.
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    Other scientific publication

    Klein, S. (2000). Introduction to the IT&T ENTER 2000 Special Issue.
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    Klein, S. (2000). Electronic Auctions.
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    Klein, S., Güler, S., & Lederbogen, K. (2000). Personalisierung im elektronischen Handel.
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  • 1999

    Book (monograph)

    Werthner, H., & Klein, S. (1999). Information Technology and Tourism — A Challenging Relationship. Wien: Springer.
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    Book (edited collection)

    Korf, W. (Ed.) (1999). Handbuch der Wirtschaftsethik, Bd. 3.: Ethik wirtschaftlichen Handelns. Gütersloh: Gütersloher Verlagshaus.
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    Research article (book contribution)

    Eggenberger, C., & Klein, S. (1999). Wie binde ich eCommerce in das Unternehmen ein? — Interne Organisation. In eCommerce — Einstieg Strategie und Umsetzung im Unternehmen (pp. 177–188). Frankfurt, M.: F.A.Z.-Institut.
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    Eggenberger, C., Klein, S., Köchli, S., & Lüthi, U. (1999). Der Mensch im e-business. In das e-business Prinzip (pp. 125–140). Frankfurt, M.: F.A.Z.-Institut.
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    Frank, U., Klein, S., Krcmar, H., & Teubner, A. (1999). Aktionsforschung in der WI — Einsatzvoraussetzungen und -gelegenheiten. In Wirtschaftsinformatik und Wissenschaftstheorie — Grundpositionen und Theoriekerne Arbeitsbericht Nr.4 (pp. 71–90). Essen: Institut für Produktion und Industrielles Informationsm.
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    Klein, S. (1999). Preisorientierte Geschäftsmodelle im WWW. In living web (pp. 123–131). Landsberg: verlag moderne industrie.
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    Klein, S., & Löbbecke, C. (1999). Signaling and Segmentation on Electronic Markets: Innovative Pricing Strategies for Improved Resource Allocation. In Negotiations and interactions in electronic markets — Proceedings of the Sixth Research Symposium on Emerging Electronic Markets. Münster.
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    Klein, S., & Teubner, R. (1999). Informationsverhalten und Informationsstrukturen in Unternehmen. In Band 3: Ethik wirtschaftlichen Handelns (pp. 416–432). Gütersloh.
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    Research article in proceedings (conference)

    Giaglis, G., Klein, S., & O'Keefe, R. (1999). Disintermediation, Reintermediation, or Cybermediation? The Future of Intermediaries in Electronic Marketplaces. In Proceedings of the 12th International Bled Electronic Commerce Conference, Bled, Slovenia, 389–407.
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    Güler, S., & Klein, S. (1999). Hotel Reservation Systems on the Internet — Custom Design vs. Standard Software. In Proceedings of the Information and Communication Technologies in Tourism 1999, New York, 201–217.
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    Tan, Y., Klein, S., Rukanova, B., Higgins, A., & Baida, Z. (1999). eCustoms Innovation and Transformation: A Research Approach. In Proceedings of the 19th Bled eConference eValues, Bled Slovenia.
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    Research article (journal)

    Alt, R., & Klein, S. (1999). Lessons in Electronic Commerce — The Case of Electronic Transportation Markets. Failure & Lessons Learned in Information Technology Management, 81–93.
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    Kärcher, K., & Klein, S. (1999). Editorial: Special Issue on E-Commerce. IT&T, 2(3-4), 151–152.
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    Klein, S., & O'Keefe, R. (1999). The Impact of the Web on Auctions: Some Empirical Evidence and Theoretical Considerations. IJEC, 3, 7–20.
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    Other scientific publication

    Kärcher, K., & Klein, S. (1999). Editorial: Special Issue on E-Commerce.
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    Steinfield, C., & Klein, S. (1999). Local vs. Global Issues in Electronic Commerce.
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  • 1998

    Research article (book contribution)

    Klein, S. (1998). The Diffusion of Auctions on the Web. In Doing Business Electronically (pp. 47–64). London: Springer.
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    Klein, S. (1998). Konzepte und Vorgehensmodelle für die Web-Evaluation. In who is who in electronic commerce (pp. 200–209). Heidelberg: whois verlags- und vertriebsgesellschaft.
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    Klein, S. (1998). Staatliche Initiativen und Private-Public Partnerships. In who is who in electronic commerce (pp. 168–173). Heidelberg.
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    Research article in proceedings (conference)

    Alt, R., & Klein, S. (1998). Learning from Failure: The Myths and Magic of Electronic Transportation Markets. In Proceedings of the 31. HICSS, Los Alamitos, 102–111.
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    Klein, S., & Güler, S. (1998). Teaching decision making in distributed groups — experiments and reflections. In Teleworking Environments — Proceedings of the Third International Workshop on Telework, 184–198.
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    Klein, S., & O'Keefe, R. (1998). The Impact of the Web on Auctions: Some Empirical Evidence and Theoretical Considerations. In Proceedings of the 11th International Bled Electronic Commerce Conference, Kranj, 490–504.
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    Selz, D., & Klein, S. (1998). The Changing Landscape of Auto Distribution. In Proceedings of the 31. HICSS, Los Alamitos, 592–601.
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    Research article (journal)

    Becker, J., & Klein, S. (1998). Schöne neue Warenwelt — Zur Entwicklung des Internet Shopping. Australian Journal of Information Systems, 6(2), 81–86.
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    Teubner, R., & Klein, S. (1998). Planning and Designing Web-based Electronic Commerce — A Case Study in the Insurance Industry. AJIS (AJIS), 86–96.
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  • 1997

    Research article (book contribution)

    Cavaye, A., & Klein, S. (1997). EUROSELECT (case study). In Management Information Systems and Technology. London: Thomson International Publishing.
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    Göldi, A., & Klein, S. (1997). Profilierungsstrategien auf dem Internet. In Mit mehr Profil zu mehr Profit (pp. 163–175). Frankfurt: Campus.
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    Klein, S. (1997). The Diffusion of Auctions on the Web. In Klein, S., & Williams, H. (Eds.), 3rd Research Symposium on Emerging Electronic Markets Arbeitsberichte des Kompetenzzentrums Elektronische Märkte am Institut für Wirtschaftsinformatik der Hochschule St. Gallen: Vol. 46. St. Gallen.
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    Klein, S. (1997). Kommerzielle elektronische Transaktionen: Sektorale Struktur, Umfang und strategisches Potential. In Modell Internet? (pp. 23–42). Frankfurt/ New York: Campus.
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    Klein, S. (1997). Zur Rolle moderner Informations- und Kommunikationstechnologien. In Virtualisierung von Organisationen (pp. 43–60). Stuttgart: Schäffer-Poeschel; Zürich: #Verlag Neue Zürcher Zeitung.
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    Research article in proceedings (conference)

    Klein, S., & Lindemann, M. (1997). New Architectures for Web-enabled EDI-Applications and their Impact on VANS. In Proceedings of the 10th International Bled Electronic Commerce Conference, Kranj, 556–573.
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    Klein, S., & Selz, D. (1997). The Impact of Electronic Commerce on the Automotive Industry. In Proceedings of Americas Conference on Information Systems, Indianapolis, 266–268.
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    Lindemann, M., & Klein, S. (1997). Die Nutzung von Internet-Diensten im Rahmen des Elektronischen Datenaustauschs — Architekturvarianten und ein Anwendungsszenario. In Proceedings of the Wirtschaftinformatik 1997, Heidelberg, 513–535.
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    Selz, D., & Klein, S. (1997). Emerging Electronic Intermediaries — the Case of the Automotive Industry. In Proceedings of the 10th International Bled Electronic Commerce Conference, Kranj, 316–336.
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    Tschanz, N., & Klein, S. (1997). Web-enabled Cooperation in Tourism — A Case Study from Lake Constance. In Proceedings of the 30th Hawaii International Conference on System Science IEEE Computer Society Press, Los Alamitos.
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    Research article (journal)

    Becker, J., & Klein, S. (1997). Internet Shopping. Forschungsjournal der Westfälischen-Wilhelms Universität Münster.
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    Cathomen, I., & Klein, S. (1997). The Development of FEDI in Switzerland: A Life-cycle Approach. IJEC, 1(4), 129–146.
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    Klein, S., & Schad, H. (1997). The Introduction of EDI Systems in Healthcare Supply Chains: a Framework for Business Transformation. IJEC, 2(1), 25–44.
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    Other scientific publication

    Klein, S. (1997). Introduction to Electronic Auctions.
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  • 1996

    Book (monograph)

    Klein, S. (1996). Interorganisationssysteme und Unternehmungsnetzwerke — Wechselwirkungen zwischen organisatorischer und informationstechnischer Entwicklung (zugleich Habilitationsschrift im Fach Betriebswirtschaftslehre an der Universität St. Gallen, 1994). Wiesbaden: Deutscher Universitäts Verlag.
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    Book (edited collection)

    Klein, S., Schmid, B., & Williams, H. (Eds.) (1996). Emerging Electronic Markets. Arbeitsberichte des Kompetenzzentrums Elektronische Märkte am Institut für Wirtschaftsinformatik der Hochschule St. Gallen: Vol. 36. St. Gallen.
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    Research article (book contribution)

    Klein, S. (1996). Informationstechnologie und Unternehmensnetzwerke. In Management von Unternehmensnetzwerken: Ein Reader zur Führung interorganisational vernetzer Unternehmen und Wertschöpfungsbereiche (pp. 157–190). Wiesbaden: Gabler 1996.
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    Research article in proceedings (conference)

    Cathomen, I., & Klein, S. (1996). The Development of FEDI in Switzerland: A Life-cycle Approach. In Proceedings of the 29th Hawaii International Conference on System Science, Los Alamitos, CA, 292–301.
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    Klein, S. (1996). Netzwerke und Kooperationen im Tourismus. In Proceedings of the Reorganisation und Standardisierung im Tourismus, Wien, München, 77–91.
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    Klein, S. (1996). Electronic Commerce in the Center of Europe — Concepts and Experiences for Supply Chain Management and Customer Relations in Switzerland, Germany and Austria. In Proceedings of the 6th World Congress of Electronic Commerce Users, Vancouver.
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    Klein, S. (1996). Management in the Age of Paradox: An Information Management Perspective. In Proceedings of the CEMS Graduate Conference Review 1996.
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    Klein, S. (1996). Electronic Commerce and the Internet. In Proceedings der CALS Pacific Korea '96, Seoul.
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    Klein, S., & Schad, H. (1996). The Introduction of EDI Systems in Health-Care Supply Chains: a Framework for Business Transformation. In Proceedings of the Electronic Commerce for Trade Efficiency and Effectiveness, Bled, Slovenia, 28–53.
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    Klein, S., & Tschanz, N. (1996). Web-enabled Cooperation in Tourism — A Case Study from Lake Constance. In Proceedings of the Workshop on Inter-Firm Networks: Outcomes and Policy Implications, Modena.
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    Tschanz, N., & Klein, S. (1996). Internet Strategy Development in Tourism — Concept and Case Study. In Proceedings of the SISnet Research Workshop 'Internet and Business' 1st July 1996, Lisbon.
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    Research article (journal)

    Klein, S. (1996). The Configuration of Inter-organisational Relations. EJIS, 5(5), 92–102.
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    Working paper

    Klein, S. (1996). Kompetenzzentrum "Strategische Potentiale des Elektronischen Handels" CC EM3. In Arbeitsbericht 30. St. Gallen.
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    Other scientific publication

    Klein, S., Lee, R., Lei, L., & Quereshi, S. (1996). Pharmatica — Supporting the Complex Information Needs in the Changing Healthcare Sector.
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    Klein, S., Schmid, B., & Zimmermann, H. (1996). Elektronischer Handel auf dem Internet.
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    Klein, S., & Schubert, P. (1996). Künftige Entwicklungen des Internet.
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  • 1995

    Book (edited collection)

    Klein, S., & Williams, H. (Eds.) (1995). Emerging Electronic Market: Economic, Social, Technical, Policy and Management Issues. Arbeitsbericht 23 des Kompetenzzentrums Elektronische Märkte am Institut für Wirtschaftsinformatik der Hochschule St. Gallen. St. Gallen.
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    Research article (book contribution)

    Klein, S. (1995). The Configuration of Interorganisational Relations. In Klein, S., & Williams, H. (Eds.), Emerging Electronic Markets (pp. 43–61). Arbeitsberichte des Kompetenzzentrums Elektronische Märkte am Institut für Wirtschaftsinformatik der Hochschule St. Gallen: Vol. 23. St. Gallen.
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    Klein, S. (1995). Die Konfiguration von Unternehmungsnetzwerken — Ein Parson'scher Bezugsrahmen. In Die Dimensionierung des Unternehmens (pp. 323–357). Stuttgart: Schäffer-Poeschel.
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    Klein, S. (1995). Die Konfiguration von Unternehmungsnetzwerken — Ein Parsons'scher Bezugsrahmen. In Die Dimensionierung des Unternehmens (pp. 323–357). Schäffer-Poeschel.
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    Research article in proceedings (conference)

    Klein, S., & Kronen, J. (1995). IT-Enabled Cooperations: A Resource-Based Approach. In Proceedings of the 3rd ECIS, Athens, 43–56.
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    Research article (journal)

    Klein, S. (1995). The Impact of Public Policy on the Diffusion and Implementation of EDI — An Evaluation of the TEDIS Programme. Information Economics and Policy, 7(2), 147–181.
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    Working paper

    Klein, S. (1995). The Configuration of Interorganizational Relations. In Klein, S., & Williams, H. (Eds.), Emerging Electronic Markets, Arbeitsbericht 23 des Kompetenzzentrums Elektronische Märkte am Institut für Wirtschaftsinformatik der Hochschule St. Gallen. St. Gallen.
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    Other scientific publication

    Klein, S. (1995). Coordination Strategy and the Configuration of Interorganisatioanl Relations.
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  • 1994

    Research article in proceedings (conference)

    Alt, R., Klein, S., & Kuhn, C. (1994). Electronic Task Allocation as Internal Market. In Proceedings of the Second European Conference on Information Systems, Breukelen, 424–432.
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    Alt, R., Klein, S., & Kuhn, C. (1994). Electronic Coordination Mechanisms for Service Task Allocation. In Proceedings of the Transforming Organizations with Information Technology. Amsterdam, London, 199–217.
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    Alt, R., Klein, S., & Kuhn, C. (1994). Service Task Allocation as Internal Market. In Proceedings of the Second European Conference on Information Systems, Breukelen, NL, 424–432.
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    Klein, S., & Langenohl, T. (1994). Coordination Mechanisms and Systems Architectures in Electronic Market Systems. In Proceedings of the Information and Communications Technologies in Tourism, New York, 262–270.
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    Other scientific publication

    Klein, S. (1994). Virtuelle Organisation.
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  • 1993

    Research article in proceedings (conference)

    Klein, S. (1993). A Conceptual Model of Interorganizational Networks — A Parsonsian Perspective. In Proceedings of the ESF-Conference 'Forms of Inter-Organizational Networks: Structures and Processes', 613–642.
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    Klein, S., & Kronen, J. (1993). EUROSELECT — The Strategic Rationale of an EDI Network and its Cooperative Arrangements in the Grocery Wholesale Industry. In Proceedings of the 26th HICSS, Los Alamitos, 830–839.
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    Research article (journal)

    Szyperski, N., & Klein, S. (1993). Informationslogistik und virtuelle Organisation — Die Wechselwirkung von Informationslogistik und Netzwerkmodellen der Unternehmung. DBW, 53(2), 187–209.
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    Other scientific publication

    Klein, S. (1993). Information Logistics.
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    Klein, S., & Weller, S. (1993). EDI? Aber Sicher.
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    Szyperski, N., & Klein, S. (1993). Neue Herausforderungen an das Management.
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  • 1992

    Research article (book contribution)

    Klein, S. (1992). Der Stellenwert von EDI in der Informationslogistik. In Informationslogistik (pp. 195–223). Frankfurt.
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    Research article in proceedings (conference)

    Klein, S., & Weller, S. (1992). Die Implementierung von Sicherheitsmechanismen für EDIFACT und X.400. In Proceedings of the Sicherheit in netzgestützten Informationssystemen, Braunschweig, 43–60.
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    Research article (journal)

    Klein, S. (1992). Hermeneutics and Epistemology — A Constructivist Perspective of Strategic Planning and Intelligence. Journal of Economic and Social Intelligence, 2(2), 173–192.
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    Other scientific publication

    Klein, S., & Klüber, K. (1992). Technical, Organizational and Managerial Aspects of Implementing EDI — Results and Experiences of 12 EDI Pilot Projects.
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  • 1991

    Research article in proceedings (conference)

    Klein, S. (1991). Sicherheit bei der elektronischen Kommunikation von Versicherungsgesellschaften mit Dritten. In Proceedings of the Sicherheit in Informationssystemen. Braunschweig, Wiesbaden, 169–182.
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    Klein, S. (1991). A Conceptual Framework for the Assessment of EDI. In Proceedings of the 25th HICSS, Los Alamitos, CA, 369–379.
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    Klein, S. (1991). TEDIS 1 — UN/EDIFACT und OSI — Erfahrungen aus 12 EDI-Mittelstandsprojekten. In Proceedings EDI '91 Deutscher Kongress für Elektronischen Datenaustausch, 329–337.
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    Other scientific publication

    Goos, G., & Klein, S. (1991). Fachinformation im Hochschulbereich.
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    Klein, S., & Weller, S. (1991). Informationssicherheit beim elektronischen Geschäftsdatenaustausch — dargestellt am Beispiel von EDI in der Versicherungswirtschaft.
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  • 1990

    Research article (book contribution)

    Klein, S. (1990). Informationsmanagement in Wissenschaft und Forschung — ein situativer Bezugsrahmen. In Informationsmanagement in Wissenschaft und Forschung (pp. 3–24). Braunschweig, Wiesbaden.
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    Research article in proceedings (conference)

    Klein, S. (1990). The Application of Network-based Epistemological Concepts to Business Planning — its Cognitive and Social Implications. In Proceedings of the Editeur Reseau TNS (Technologies Nouvelles et Société), Grenoble, 59–70.
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    Other scientific publication

    Klein, S., & Klüber, K. (1990). Geschäftskommunikation auf elektronischem Wege. Leitidee, Anwendung, Perspektiven.
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  • 1989

    Book (monograph)

    Klein, S. (1989). Theorie der Unternehmungsplanung — Struktur und Beitrag einer anwendungsorientierten Planungstheorie. Stuttgart: Poeschel.
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    Research article (book contribution)

    Klein, S. (1989). Manager und Planer. In Handwörterbuch der Planung (pp. 1000–1008). Stuttgart.
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    Other scientific publication

    Klein, S. (1989). Informationshandling in der Forschung — Vom Informationsmanagement zum Wissensmanagement.
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  • 1988

    Other scientific publication

    Klein, S. (1988). Grenzen der strategischen Planung von Informationssystemen.
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    Klein, S., Kautzsch, T., & Lukas, A. (1988). Informationsmanagement und Strategie: Information ist Führungssache.
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