Online Search Behavior in the Air Travel Market: Reconsidering the Consideration Set and Customer Journey Concepts
Keywords
Online search; air travel; multi-channel distribution; consumer decision support; consideration set
Cite as
Jacobs, J., Klein, S., Holland, C., & Benning, M. (2017). Online Search Behavior in the Air Travel Market: Reconsidering the Consideration Set and Customer Journey Concepts. In Proceedings of the 50th Annual Hawaii International Conference on System Sciences (HICSS-50), Waikoloa, Hawaii, 3940–3949.Details
Publication type
Research article in proceedings (conference)
Peer reviewed
Yes
Publication status
Published
Year
2017
Conference
50th Annual Hawaii International Conference on System Sciences (HICSS-50)
Venue
Waikoloa, Hawaii
Book title
Proceedings of the 50th Hawaii International Conference on System Sciences
Start page
3940
End page
3949
Language
English
ISBN
978-0-9981331-0-2
Full text