Lehrstuhl für Wirtschaftsinformatik und Interorganisationssysteme (Prof. Klein)
We pursue this agenda in three, interrelated fields of research:
- communication and collaboration management,
- information management and leadership,
- interorganizational systems and infrastructures.
It is our research philosophy that the implications of integratinginnovative ICT into existing practices and communities need to be studied in situ. We therefore advocate a Living Laboratory approach emphasizes research and experimentation in complex real world settings addressing business or societal innovation. Typically multi stakeholders and researchers from different disciplinary backgrounds are involved.
The research group studies ICT enabled networked modes of organizations and organizing.
Empirically this covers a diverse range of meso level phenomena such as EDI networks, virtual organizations, electronic markets or Living Labs. We have studied pharmaceutical distribution and the tourism industry extensively.
We take a particular interest in the development and transformation of interorganizational infrastructures. Specifically we study
- how to facilitate collective action in heterogeneous actor constellations,
- how standards are developed,
- how the proliferation of ICT transforms industry structures and markets.
Communication and Collaboration
We have a long tradition in researching and investigate communication and collaboration phenomena in the Information Systems and Management domains. Specifically we look into research questions on different levels of analysis:
- On the inter-organisational or network level we are dealing with the impact of (new) ICTs on organisational forms (e.g. the proliferation of virtual organisations) and the practices of network and cooperation management.
- On the business process level we are investigating the potentials and application of novel systems such as real-time collaboration (RTC) systems or Social Software.
- On the team or group level we are looking into the adoption and appropriation of communication and collaboration infrastructure.
- On the individual level we are interested in questions of systems acceptance and perception.
Competence Center Smarter Work