Algorithmization and Social Interaction

Imagine you call a company and your request is no longer answered by a human being but by an artificial assistant - how does this affect you as an individual and society at large? And does the customization of information in social media and online environments limit our horizon, or even keeps us in a ‚filter bubble‘? These are just a few of the socially and politically relevant core questions of the interdisciplinary topical program „Algorithmization and Social Interaction“. Scholars from information systems, economy, social sciences, law and communication studies work together to explore, first, how (artificially intelligent) algorithms can be used to influence social interaction. Second, the topical program is interested in how society (including the public as well as political and societal elites) reacts to this increasing algorithmic governance.

An International, Cross-Sector Analysis of Online Search Behaviour

Online Consumer Behaviour: An analysis of the air travel industry

Based on the analysis of online consumer behaviour in the air travel industry, this study compares industry and company (Lufthansa) findings with respect to search space (consideration set), search time, search paths, and multi-channel behavior (role of online travel agents and price comparison sites).

A Networked and IT-enabled Firm's Perspective on Crisis Management

A Networked and IT-enabled Firm's Perspective on Crisis Management

On the impact of collaboration tools - valuable resources or stressors?

Against the backdrop of current debates about new ways of working and technologically induced stress, we acknowledge the ambivalent effects of collaboration tools on their users: on the one hand they are enabling and facilitating distributed collaboration and knowledge sharing, on the other hand they add another layer of complexity to distributed project work and still too often fail. Therefore, we are exploring the link between the technology repertoires of employees engaged in multiple project teams and the level of stress.

Community Platform Redesign for the German Association of CIOs and IT Managers

VOICE e.V. is the association of Chief Information Officers (CIOs) and IT Managers in Germany. The association provides an online community platform in order to facilitate communication and collaboration between its members, however, usage remains low. Consequently, the executive committee decided to initiate a major redesign of the platform. We support the association in this initiative by evaluating the role of the community platform for VOICE, assessing its status quo and formulating requirements for the redesigned platform.

Introduction and Management of Social Collaboration Platforms – A Concept for Consulting in the Banking Sector

Inter-organisational Informattion Infrastructures - Structures, Practices, Development Patterns

Inter-organisational information infrastructures have become the backbone of modern societies. Still we know little about their role, impact and development across different segments of society.

Blockchain governance

Project in cooperation with University of Zurich (Prof. Gerhard Schwabe) and University College Dublin (Dr. Gianluca Miscione).

Social Media Analytics@Securitas - Cooperative research project within the "ERCIS-Competence Center Smarter Work"

Analyzing social media platforms has been continuously gaining importance in the corporate environment.

Information Technology for Administration and Intelligent Design of E-Government

Structures and evolutionary paths of interorganisational information systems: an international comparison in selected industry segments

Based on case studies in different countries and branches, the different structures and evolutionary paths of IOIS respective to the (national) institutional and economic conditions are analysed.

IÖ - Web-Evaluation in Mutli-Channel Systems

Evaluation of the implementation of multi-channel strategies that integrate on- and offline channels. Funded by the German Federal Ministry of Education and Research.

Internet economy and hybridity

DOMINO - Dynamic Organizational Management for Inter-firm Network Orchestrations

European Research project on Dynamic Organizational Management for Inter-firm Network Orchestrations.