• 2015

    Article in Journal

    Poeppelbuss, J., Plattfaut, R., & Niehaves, B. (2015). How Do We Progress? An Exploration of Alternate Explanations for BPM Capability Development. Communications of the Association for Information Systems, 36(1).
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    Book (Monography)

    Becker, J., Niehaves, B., Pöppelbuß, J., Ortbach, K., Plattfaut, R., Voigt, M., & Malsbender, A. (2015). Service Design — Mit der Quadromo-Methode von der Idee zum Konzept. Springer Gabler.
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  • 2014

    Article in Journal

    Niehaves, B., & Plattfaut, R. (2014). Internet adoption by the elderly: employing IS technology acceptance theories for understanding the age-related digital divide. European Journal of Information Systems, 23(6), 708–726.
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    Niehaves, B., Pöppelbuß, J., Plattfaut, R., & Becker, J. (2014). BPM Capability Development — A Matter of Contingencies. Business Process Management Journal, 20(1), 90–106.
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    Conference Paper

    Malsbender, A., Plattfaut, R., Niehaves, B., & Becker, J. (2014). Which Boundary Objects are Applicable to Service Innovation? A Dynamic Capability Perspective. In Proceedings of the 47th Hawaii International Conference on System Sciences (HICSS-47), Waikoloa, Big Island.
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  • 2013

    Article in Journal

    Becker, J., Malsbender, A., Ortbach, K., Plattfaut, R., Voigt, M., Höhenberger, S., & Niehaves, B. (2013). Business Modeling — Geschäftsmodelle prozessorientiert und kollaborativ entwickeln. Zeitschrift Führung — Organisation, 82(2), 137–145.
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    Niehaves, B., Plattfaut, R., & Becker, J. (2013). Business Process Management Capabilities in Local Governments: A Multi-Method Study. Government Information Quarterly, 30(3), 217–225.
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    Öksüz, A., Vages, P. H., Plattfaut, R., & Saat, J. (2013). A Trust-Based Analysis of Cloud Computing in the Banking Industry. Banking and Information Technology, 14(2).
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    Plattfaut, R., Hofmann, S., Kohlborn, T., Beverungen, D., Räckers, M., Niehaves, B., & Becker, J. (2013). Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?. eGovernment Review, 11, 14–15.
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    Conference Paper

    Becker, J., Ortbach, K., Plattfaut, R., & Niehaves, B. (2013). Reach and Range of Business Process Management — Findings in the Telecommunication and Chemical Industry. In Proceedings of the 46th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 3900–3909.
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    Malsbender, A., Ortbach, K., Plattfaut, R., Voigt, M., & Niehaves, B. (2013). Process-Oriented Business Modeling — An Application in the Printing Industry. In Proceedings of the International IFIP Working Conference on Enterprise Interoperability, Twente, Netherlands.
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    Plattfaut, R., Kohlborn, T., Hofmann, S., Beverungen, D., Niehaves, B., Räckers, M., & Becker, J. (2013). Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia. In Proceedings of the 46th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 1983–1991.
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    Plattfaut, R., Niehaves, B., Voigt, M., Malsbender, A., Ortbach, K., & Pöppelbuß, J. (2013). IT and Collaboration in Service Innovation: A Dynamic Capability Perspective. In Proceedings of the 21st European Conference for Information Systems, Utrecht, Netherlands, 1–12.
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    Seidel, C., Thapa, B., Niehaves, B., & Plattfaut, R. (2013). Selective crowdsourcing for open process innovation in the public sector — are expert citizens really willing to participate?. In Proceedings of the 7th International Conference on Theory and Practice of Electronic Governance 2013, Seoul, Korea.
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    Voigt, M., Ortbach, K., Plattfaut, R., & Niehaves, B. (2013). Developing Creative Business Models — The OctoProz Tool. In Proceedings of the Eighth International Conference on Design Science Research in Information Systems and Technology (DESRIST), Helsinki, Finland, 456–462.
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    Voigt, M., Ortbach, K., Plattfaut, R., & Niehaves, B. (2013). IT Support for Business Process Innovation — Architectural Choices and Design Challenges. In Proceedings of the 46th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 3737–3746.
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    Voigt, M., Plattfaut, R., Ortbach, K., Malsbender, A., Niehaves, B., & Becker, J. (2013). Evaluating Business Modeling Tools from a Creativity Support System Perspective — Results from a Focus Group in the Software Development Industry. In Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Jeju Island, Korea, 1–13.
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    Chapter in Book

    Niehaves, B., Gorbacheva, E., & Plattfaut, R. (2013). The Digital Divide Vs. The E-Government Divide: Do Socio-Demographic Variables (Still) Impact E-Government Use Among Onliners. In Gil-Garcia, J. R. (Ed.), E-Government Success Factors and Measures: Theories, Concepts, and Methodologies (pp. 52–65). USA: IGI Global.
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  • 2012

    Article in Journal

    Niehaves, B., Plattfaut, R., & Becker, J. (2012). Business Process Governance: A Comparative Study of Germany and Japan. Business Process Management Journal, 18(2), 347–371.
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    Plattfaut, R. (2012). Diskontinuierliche Erwerbsbiografien und alternde Belegschaften als Herausforderung für das Management von Prozessen in der Verwaltung. Verwaltung — Management, 18(4), 218–222.
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    Conference Paper

    Niehaves, B., Gorbacheva, E., & Plattfaut, R. (2012). The Digital Divide Vs. The E-Government Divide: Do Socio-Demographic Variables (Still) Impact E-Government Use Among Onliners?. In Proceedings of the 20th European Conference on Information Systems (ECIS), Barcelona, Spain.
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    Niehaves, B., Gorbacheva, E., & Plattfaut, R. (2012). Social Aspects in Technology Acceptance: Theory Integration and Development. In Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS-45), Maui, HI, USA, 3149–3158.
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    Ortbach, K., Plattfaut, R., Pöppelbuß, J., & Niehaves, B. (2012). A Dynamic Capability-based Framework for Business Process Management: Theorizing and Empirical Application. In Proceedings of the Hawaii International Conference on System Sciences, Maui, HI, USA.
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    Plattfaut, R., Niehaves, B., & Becker, J. (2012). Capabilities for service innovation: A qualitative case study in the consulting industry. In Proceedings of the 16th Pacific Asia Conference on Information Systems (PACIS), Ho Chi Minh City, Vietnam.
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    Abstract / Poster

    Plattfaut, R., & Niehaves, B. (2012). Service Innovation Capabilities in IT-Consulting. Poster session presented at the European Conference on Information Systems, Barcelona, Spain.
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    Report

    Frederick, J., Feuring, S., Köffer, S., Katschewitz, S., Plattfaut, R., Malsbender, A., Voigt, M., Niehaves, B., & Becker, J. (2012). Studie: Einsatz von BPM Suiten zur kollaborativen Dienstleistungsinnovation. In Becker, J., Grob, H. L., Hellingrath, B., Klein, S., Kuchen, H., Müller-Funk, U., & Vossen, G. (Eds.), Arbeitsberichte des Instituts für Wirtschaftsinformatik: Vol. 134. Münster: Institut für Wirtschaftsinformatik, WWU Münster.
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  • 2011

    Article in Journal

    Niehaves, B., & Plattfaut, R. (2011). Collaborative Business Process Management: Status Quo and Quo Vadis. Business Process Management Journal, 17(3), 384–402.
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    Niehaves, B., & Plattfaut, R. (2011). Demografischer Wandel: Forschungsprojekt untersucht E-Government in der alternden Gesellschaft. Kommune21, 2011(2), 12–13.
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    Conference Paper

    Becker, J., Niehaves, B., Malsbender, A., Ortbach, K., Plattfaut, R., & Pöppelbuß, J. (2011). Taking a BPM Lifecycle View on Service Productivity: Results from a Literature Analysis. In Proceedings of the XXI. International RESER Conference, Hamburg, Germany.
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    Gorbacheva, E., Niehaves, B., Plattfaut, R., & Becker, J. (2011). Acceptance and Use of Internet Banking: A Digital Divide Perspective. In Proceedings of the 19th European Conference on Information Systems (ECIS), Helsinki, Finland, Paper 126.
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    Malsbender, A., Pöppelbuß, J., Plattfaut, R., Niehaves, B., & Becker, J. (2011). How to Increase Service Productivity: A BPM Perspective. In Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS), Brisbane, Australia.
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    Niehaves, B., & Plattfaut, R. (2011). Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management. In Proceedings of the 10th IFIP WG 8.5 International Conference on E-Government (EGOV 2011), Delft, NL.
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    Niehaves, B., & Plattfaut, R. (2011). The MATH of Internet Adoption: Comparing Different Age-Groups. In Proceedings of the 10. Internationale Tagung Wirtschaftsinformatik (WI 2011), Zürich, CH.
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    Niehaves, B., Plattfaut, R., Budde, M., & Becker, J. (2011). Business Process Governance: Theorizing and Empirical Application. In Proceedings of the Americas Conference on Information System, Detroit, USA.
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    Niehaves, B., Plattfaut, R., & Sarker, S. (2011). Understanding Dynamic IS Capabilities for Effective Process Change: A Theoretical Framework and an Empirical Application. In Proceedings of the International Conference on Information Systems (ICIS 2011), Shanghai, China.
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    Plattfaut, R., Niehaves, B., Pöppelbuß, J., & Becker, J. (2011). Development of BPM Capabilities — Is Maturity the Right Path?. In Proceedings of the European Conference on Information Systems, Helsinki, Finland.
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    Pöppelbuß, J., Plattfaut, R., Ortbach, K., Malsbender, A., Voigt, M., Niehaves, B., & Becker, J. (2011). Service Innovation Capability: Proposing a New Framework. In Proceedings of the 3rd International Symposium on Services Science (ISSS 2011) in conjunction with the Federated Conference on Computer Science and Information Systems (FedCSIS 2011), Szczecin, Poland, 545–551.
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    Abstract / Poster

    Niehaves, B., Plattfaut, R., & Gorbacheva, E. (2011). Social Aspects in Technology Acceptance: Theory Integration and Development. Poster session presented at the JAIS Theory Development Workshop (Pre-ICIS), Shanghai, China.
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    Schrulle, F., & Plattfaut, R. (2011). Towards a Design Theory for Social BPM Systems. Poster session presented at the 10. Internationale Tagung Wirtschaftsinformatik (WI 2011) — Student Track Poster Session, Zürich, CH.
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  • 2010

    Article in Journal

    Niehaves, B., Plattfaut, R., Gorbacheva, E., & Vages, P. H. (2010). Analysis of E-Inclusion Projects in Russia, Austria and Switzerland. Interactive Technology and Smart Education, 7(2), 72–84.
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    Conference Paper

    Becker, J., Niehaves, B., & Plattfaut, R. (2010). Stakeholder Involvement in Business Process Management Agenda-Setting and Implementation. In Proceedings of the 16th Americas Conference on Information Systems (AMCIS), Lima, Peru.
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    Gorbacheva, E., Niehaves, B., & Plattfaut, R. (2010). Governmental Projects for the Aging Society: An Explorative Study in Russia. In Proceedings of the Fachtagung Verwaltungsinformatik und Fachtagung Rechtsinformatik (FTVI — FTRI) 2010, Koblenz, Germany, 89–91.
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    Niehaves, B., & Plattfaut, R. (2010). From Bureaucratic and Quasi‐Market Environments: On the Co‐Evolution of Public Sector Business Process Management. In Proceedings of the 9th IFIP WG 8.5 International Conference on E-Government (EGOV 2010), Lausanne, Switzerland, 387–399.
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    Niehaves, B., & Plattfaut, R. (2010). The Age-Divide in Private Internet Usage: A Quantitative Study of Technology Acceptance. In Proceedings of the 16th Americas Conference on Information Systems (AMCIS), Lima, Peru.
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    Niehaves, B., & Plattfaut, R. (2010). What is the Issue with Internet Acceptance among Elderly Citizens? Theory Development and Policy Recommendations for Inclusive E‐Government. In Proceedings of the 9th IFIP WG 8.5 International Conference on E-Government (EGOV 2010), Lausanne, Switzerland, 275–288.
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    Niehaves, B., & Plattfaut, R. (2010). Collaborative Business Process Management: Exploring Themes, Achievements, and Perspectives. In Proceedings of the 18th European Conference on Information Systems, Pretoria, South Africa.
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    Niehaves, B., & Plattfaut, R. (2010). T-Government for the Citizens: Digital Divide and Internet Technology Acceptance among the Elderly. In Proceedings of the tGov Workshop '10 (tGov10), Brunel University, West London, UK.
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    Niehaves, B., Plattfaut, R., & Becker, J. (2010). Does Your Business Process Management (Still) Fit the Market? — A Dynamic Capability Perspective on BPM Strategy Development. In Proceedings of the 16th Americas Conference on Information Systems (AMCIS), Lima, Peru.
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    Niehaves, B., Plattfaut, R., & Becker, J. (2010). Transformation Networks — The Case of Business Process Management in Local Governments. In Proceedings of the tGov Workshop '10 (tGov10), Brunel University, West London, UK.
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    Niehaves, B., Plattfaut, R., & Gorbacheva, E. (2010). Information Society and Aging — A Study on E-Inclusion Projects in Russian Municipalities. In Proceedings of the IADIS eSociety 2010, Porto, Portugal.
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    Abstract / Poster

    Niehaves, B., Plattfaut, R., & Vages, P. H. (2010). Aging and the Information Society: A Comparative Study of Austria and Switzerland. Poster session presented at the 11th Annual Conference on Digital Government Research, Puebla, Mexico.
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  • 2009

    Conference Paper

    vom Brocke, J., Simons, A., Niehaves, B., Riemer, K., Plattfaut, R., & Cleven, A. (2009). Reconstructing the Giant: On the Importance of Rigour in Documenting the Literature Search Process. In Proceedings of the 17th European Conference on Information Systems, Verona, Italy.
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