@article{PlattfautSB2021Hochschuluebergreifende,
  author = {Ralf Plattfaut and Armin Stein and Katrin Bergener},
  title = {Hochschulübergreifende Digitale Lehr-/Lernkonzepte zum Geschäftsprozessmanagement --- Herausforderungen und Lessons Learned},
  journal = {HMD Praxis der Wirtschaftsinformatik},
  year = {2021},
  volume = {1},
  doi = {10.1365/s40702-021-00802-3},
  url = {https://link.springer.com/article/10.1365/s40702-021-00802-3},
  note = {Publication status: Published}
}

@book{BeckerNPOPVM2015ServiceDesign,
  author = {J Becker and B Niehaves and J Pöppelbuß and K Ortbach and R Plattfaut and M Voigt and A Malsbender},
  title = {Service Design --- Mit der Quadromo-Methode von der Idee zum Konzept},
  year = {2015},
  publisher = {Springer Gabler},
  isbn = {978-3-662-46580-6},
  doi = {10.1007/978-3-662-46581-3},
  note = {Publication status: Published}
}

@article{PoeppelbussPN2015HowDoWeProgress,
  author = {Jens Poeppelbuss and Ralf Plattfaut and Bjoern Niehaves},
  title = {How Do We Progress? An Exploration of Alternate Explanations for BPM Capability Development},
  journal = {Communications of the Association for Information Systems (CAIS)},
  year = {2015},
  volume = {36},
  number = {1},
  doi = {10.17705/1CAIS.03601},
  url = {http://aisel.aisnet.org/cais/vol36/iss1/1/},
  note = {Publication status: Published}
}

@inproceedings{MalsbenderPNB2014WhichBoundary,
  author = {Andrea Malsbender and Ralf Plattfaut and Bjoern Niehaves and Joerg Becker},
  title = {Which Boundary Objects are Applicable to Service Innovation? A Dynamic Capability Perspective},
  booktitle = {Proceedings of the 47$^{th}$ Hawaii International Conference on System Sciences (HICSS-47)},
  year = {2014},
  address = {Waikoloa, Big Island},
  doi = {10.1109/HICSS.2014.31},
  note = {Publication status: Published}
}

@article{NiehavesP2014InternetAdoption,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {Internet adoption by the elderly: employing IS technology acceptance theories for understanding the age-related digital divide},
  journal = {European Journal of Information Systems (EJIS)},
  year = {2014},
  volume = {23},
  number = {6},
  pages = {708--726},
  doi = {10.1057/ejis.2013.19},
  note = {Publication status: Published}
}

@article{NiehavesPPB2014BPMCapability,
  author = {Björn Niehaves and Jens Pöppelbuß and Ralf Plattfaut and Jörg Becker},
  title = {BPM Capability Development --- A Matter of Contingencies},
  journal = {Business Process Management Journal},
  year = {2014},
  volume = {20},
  number = {1},
  pages = {90--106},
  doi = {10.1108/BPMJ-07-2012-0068},
  note = {Publication status: Published}
}

@incollection{NiehavesGP2013TheDigital,
  author = {Björn Niehaves and Elena Gorbacheva and Ralf Plattfaut},
  title = {The Digital Divide Vs. The E-Government Divide: Do Socio-Demographic Variables (Still) Impact E-Government Use Among Onliners},
  booktitle = {E-Government Success Factors and Measures: Theories, Concepts, and Methodologies},
  pages = {52--65},
  editor = {J. Ramón Gil-Garcia},
  year = {2013},
  publisher = {IGI Global},
  address = {USA},
  isbn = {978-1-4666-4059-7},
  doi = {10.4018/978-1-4666-4058-0},
  note = {Publication status: Published}
}

@inproceedings{BeckerOPN2013ReachAndRange,
  author = {Jörg Becker and Kevin Ortbach and Ralf Plattfaut and Björn Niehaves},
  title = {Reach and Range of Business Process Management --- Findings in the Telecommunication and Chemical Industry},
  booktitle = {Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences},
  pages = {3900--3909},
  year = {2013},
  address = {Maui, Hawaii, USA},
  doi = {10.1109/HICSS.2013.459},
  note = {Publication status: Published}
}

@inproceedings{MalsbenderOPVN2013ProcessOriented,
  author = {Andrea Malsbender and Kevin Ortbach and Ralf Plattfaut and Matthias Voigt and Björn Niehaves},
  title = {Process-Oriented Business Modeling --- An Application in the Printing Industry},
  booktitle = {Proceedings of the International IFIP Working Conference on Enterprise Interoperability},
  year = {2013},
  address = {Twente, Netherlands},
  doi = {10.1002/9781118846995.ch5},
  note = {Publication status: Published}
}

@inproceedings{PlattfautKHBNRB2013Unravelling,
  author = {Ralf Plattfaut and Thomas Kohlborn and Sara Hofmann and Daniel Beverungen and Björn Niehaves and Michael Räckers and Jörg Becker},
  title = {Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia},
  booktitle = {Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences},
  pages = {1983--1991},
  year = {2013},
  address = {Maui, Hawaii, USA},
  doi = {10.1109/HICSS.2013.585},
  note = {Publication status: Published}
}

@inproceedings{PlattfautNVMOP2013ITAndCollaboration,
  author = {Ralf Plattfaut and Björn Niehaves and Matthias Voigt and Andrea Malsbender and Kevin Ortbach and Jens Pöppelbuß},
  title = {IT and Collaboration in Service Innovation: A Dynamic Capability Perspective},
  booktitle = {Proceedings of the 21$^{st}$ European Conference for Information Systems},
  pages = {1--12},
  year = {2013},
  address = {Utrecht, Netherlands},
  url = {https://aisel.aisnet.org/ecis2013_cr/152},
  note = {Publication status: Published}
}

@inproceedings{SeidelTNP2013SelectiveCrowdsourcing,
  author = {CE Seidel and BE Thapa and Björn Niehaves and Ralf Plattfaut},
  title = {Selective crowdsourcing for open process innovation in the public sector --- are expert citizens really willing to participate?},
  booktitle = {Proceedings of the 7$^{th}$ International Conference on Theory and Practice of Electronic Governance},
  year = {2013},
  address = {Seoul},
  isbn = {978-1-4503-2456-4},
  doi = {10.1145/2591888.2591899},
  note = {Publication status: Published}
}

@inproceedings{VoigtOPN2013ITSupportFor,
  author = {Matthias Voigt and Kevin Ortbach and Ralf Plattfaut and Björn Niehaves},
  title = {IT Support for Business Process Innovation --- Architectural Choices and Design Challenges},
  booktitle = {Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences},
  pages = {3737--3746},
  year = {2013},
  address = {Maui, Hawaii, USA},
  doi = {10.1109/HICSS.2013.371},
  note = {Publication status: Published}
}

@inproceedings{VoigtOPN2013Developing,
  author = {Matthias Voigt and Kevin Ortbach and Ralf Plattfaut and Björn Niehaves},
  title = {Developing Creative Business Models --- The OctoProz Tool},
  booktitle = {Proceedings of the Eighth International Conference on Design Science Research in Information Systems and Technology (DESRIST)},
  pages = {456--462},
  year = {2013},
  address = {Helsinki, Finland},
  doi = {10.1007/978-3-642-38827-9_37},
  note = {Publication status: Published}
}

@inproceedings{VoigtPOMNB2013Evaluating,
  author = {Matthias Voigt and Ralf Plattfaut and Kevin Ortbach and Andrea Malsbender and Björn Niehaves and Jörg Becker},
  title = {Evaluating Business Modeling Tools from a Creativity Support System Perspective --- Results from a Focus Group in the Software Development Industry},
  booktitle = {Proceedings of the Pacific Asia Conference on Information Systems (PACIS)},
  pages = {1--13},
  year = {2013},
  address = {Jeju Island, Korea},
  url = {https://aisel.aisnet.org/pacis2013/155},
  note = {Publication status: Published}
}

@article{BeckerMOPVHN2013BusinessModeling,
  author = {Jörg Becker and Andrea Malsbender and Kevin Ortbach and Ralf Plattfaut and Matthias Voigt and Steffen Höhenberger and Björn Niehaves},
  title = {Business Modeling --- Geschäftsmodelle prozessorientiert und kollaborativ entwickeln},
  journal = {Zeitschrift Führung --- Organisation (zfo)},
  year = {2013},
  volume = {82},
  number = {2},
  pages = {137--145},
  url = {http://www.wiso-net.de/webcgi?START=A60&DOKV_DB=ZECO&DOKV_NO=ZFO041302003&DOKV_HS=0&PP=1},
  note = {Publication status: Published}
}

@article{NiehavesPB2013BusinessProcess,
  author = {Björn Niehaves and Ralf Plattfaut and Jörg Becker},
  title = {Business Process Management Capabilities in Local Governments: A Multi-Method Study},
  journal = {Government Information Quarterly},
  year = {2013},
  volume = {30},
  number = {3},
  pages = {217--225},
  doi = {10.1016/j.giq.2013.03.002},
  note = {Publication status: Published}
}

@article{OEksuezVPS2013ATrustBased,
  author = {Ayten Öksüz and Peter Henning Vages and Ralf Plattfaut and Jan Saat},
  title = {A Trust-Based Analysis of Cloud Computing in the Banking Industry},
  journal = {Banking and Information Technology},
  year = {2013},
  volume = {14},
  number = {2},
  note = {Publication status: Published}
}

@article{PlattfautHKBRNB2013Verwaltungsdienstleistungen,
  author = {Ralf Plattfaut and Sara Hofmann and Thomas Kohlborn and Daniel Beverungen and Michael Räckers and Björn Niehaves and Jörg Becker},
  title = {Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?},
  journal = {eGovernment Review},
  year = {2013},
  volume = {11},
  pages = {14--15},
  url = {http://www.egovernment-review.org/aeltere-ausgaben.html},
  note = {Publication status: Published}
}

@inproceedings{NiehavesGP2012SocialAspects,
  author = {Björn Niehaves and Elena Gorbacheva and Ralf Plattfaut},
  title = {Social Aspects in Technology Acceptance: Theory Integration and Development},
  booktitle = {Proceedings of the 45$^{th}$ Hawaii International Conference on System Sciences (HICSS-45)},
  pages = {3149--3158},
  year = {2012},
  address = {Maui, HI, USA},
  isbn = {978-0-7695-4525-7},
  doi = {10.1109/HICSS.2012.532},
  note = {Publication status: Published}
}

@inproceedings{NiehavesGP2012TheDigital,
  author = {Björn Niehaves and Elena Gorbacheva and Ralf Plattfaut},
  title = {The Digital Divide Vs. The E-Government Divide: Do Socio-Demographic Variables (Still) Impact E-Government Use Among Onliners?},
  booktitle = {Proceedings of the 20$^{th}$ European Conference on Information Systems (ECIS)},
  year = {2012},
  address = {Barcelona, Spain},
  note = {Publication status: Published}
}

@inproceedings{OrtbachPPN2012ADynamicCapabilityBased,
  author = {K Ortbach and R Plattfaut and J Pöppelbuß and B Niehaves},
  title = {A Dynamic Capability-based Framework for Business Process Management: Theorizing and Empirical Application},
  booktitle = {Proceedings of the Hawaii International Conference on System Sciences},
  year = {2012},
  address = {Maui, HI, USA},
  doi = {10.1109/HICSS.2012.55},
  note = {Publication status: Published}
}

@inproceedings{PlattfautNB2012Capabilities,
  author = {Ralf Plattfaut and Björn Niehaves and Jörg Becker},
  title = {Capabilities for service innovation: A qualitative case study in the consulting industry},
  booktitle = {Proceedings of the 16$^{th}$ Pacific Asia Conference on Information Systems (PACIS)},
  year = {2012},
  address = {Ho Chi Minh City, Vietnam},
  url = {http://aisel.aisnet.org/pacis2012/58/},
  note = {Publication status: Published}
}

@misc{PlattfautN2012ServiceInnovation,
  author = {Ralf Plattfaut and Björn Niehaves},
  title = {Service Innovation Capabilities in IT-Consulting},
  year = {2012},
  note = {Publication status: Published}
}

@article{NiehavesPB2012BusinessProcess,
  author = {Björn Niehaves and Ralf Plattfaut and Jörg Becker},
  title = {Business Process Governance: A Comparative Study of Germany and Japan},
  journal = {Business Process Management Journal},
  year = {2012},
  volume = {18},
  number = {2},
  pages = {347--371},
  doi = {10.1108/14637151211225234},
  note = {Publication status: Published}
}

@article{Plattfaut2012Diskontinuierliche,
  author = {Ralf Plattfaut},
  title = {Diskontinuierliche Erwerbsbiografien und alternde Belegschaften als Herausforderung für das Management von Prozessen in der Verwaltung},
  journal = {Verwaltung & Management},
  year = {2012},
  volume = {18},
  number = {4},
  pages = {218--222},
  doi = {10.5771/0947-9856-2012-4-218},
  note = {Publication status: Published}
}

@techreport{FrederickFKKPMVNB2012StudieEinsatz,
  author = {Jörg Frederick and Sebastian Feuring and Sebastian Köffer and Stefan Katschewitz and Ralf Plattfaut and Andrea Malsbender and Matthias Voigt and Björn Niehaves and Jörg Becker},
  title = {Studie: Einsatz von BPM Suiten zur kollaborativen Dienstleistungsinnovation},
  institution = {Institut für Wirtschaftsinformatik, WWU Münster},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {134},
  volume = {134},
  editor = {Jörg Becker and Heinz Lothar Grob and Bernd Hellingrath and Stefan Klein and Herbert Kuchen and Ulrich Müller-Funk and Gottfried Vossen},
  year = {2012},
  address = {Münster},
  url = {https://www.wi.uni-muenster.de/sites/default/files/public/research/arbeitsberichte/ab134.pdf},
  note = {Publication status: Published}
}

@inproceedings{BeckerNMOPP2011TakingABPM,
  author = {Joerg Becker and Bjoern Niehaves and Andrea Malsbender and Kevin Ortbach and Ralf Plattfaut and Jens Pöppelbuß},
  title = {Taking a BPM Lifecycle View on Service Productivity: Results from a Literature Analysis},
  booktitle = {Proceedings of the XXI. International RESER Conference},
  year = {2011},
  address = {Hamburg, Germany},
  note = {Publication status: Published}
}

@inproceedings{GorbachevaNPB2011Acceptance,
  author = {Elena Gorbacheva and Björn Niehaves and Ralf Plattfaut and Jörg Becker},
  title = {Acceptance and Use of Internet Banking: A Digital Divide Perspective},
  booktitle = {19$^{th}$ European Conference on Information Systems (ECIS)},
  pages = {Paper 126},
  year = {2011},
  address = {Helsinki, Finland},
  note = {Publication status: Published}
}

@inproceedings{MalsbenderPPNB2011HowToIncrease,
  author = {Andrea Malsbender and Jens Pöppelbuß and Ralf Plattfaut and Bjoern Niehaves and Joerg Becker},
  title = {How to Increase Service Productivity: A BPM Perspective},
  booktitle = {Proceedings of the 15$^{th}$ Pacific Asia Conference on Information Systems (PACIS)},
  year = {2011},
  address = {Brisbane, Australia},
  url = {http://aisel.aisnet.org/pacis2011/125/},
  note = {Publication status: Published}
}

@inproceedings{NiehavesP2011MarketNetwork,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management},
  booktitle = {Proceedings of the 10$^{th}$ IFIP WG 8.5 International Conference on E-Government (EGOV 2011)},
  year = {2011},
  address = {Delft, NL},
  doi = {10.1007/978-3-642-22878-0_16},
  note = {Publication status: Published}
}

@inproceedings{NiehavesP2011TheMATHOfInternet,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {The MATH of Internet Adoption: Comparing Different Age-Groups},
  booktitle = {Proceedings of the 10. Internationale Tagung Wirtschaftsinformatik (WI 2011)},
  year = {2011},
  address = {Zürich, CH},
  url = {http://aisel.aisnet.org/wi2011/23/},
  note = {Publication status: Published}
}

@inproceedings{NiehavesPBB2011BusinessProcess,
  author = {Björn Niehaves and Ralf Plattfaut and Max Budde and Jörg Becker},
  title = {Business Process Governance: Theorizing and Empirical Application},
  booktitle = {Proceedings of the Americas Conference on Information System},
  year = {2011},
  address = {Detroit, USA},
  url = {http://aisel.aisnet.org/amcis2011_submissions/351/},
  note = {Publication status: Published}
}

@inproceedings{NiehavesPS2011Understanding,
  author = {Björn Niehaves and Ralf Plattfaut and Suprateek Sarker},
  title = {Understanding Dynamic IS Capabilities for Effective Process Change: A Theoretical Framework and an Empirical Application},
  booktitle = {Proceedings of the International Conference on Information Systems (ICIS 2011)},
  year = {2011},
  address = {Shanghai, China},
  url = {http://aisel.aisnet.org/icis2011/proceedings/organization/11},
  note = {Publication status: Published}
}

@inproceedings{PlattfautNPB2011Development,
  author = {Ralf Plattfaut and Björn Niehaves and Jens Pöppelbuß and Jörg Becker},
  title = {Development of BPM Capabilities --- Is Maturity the Right Path?},
  booktitle = {Proceedings of the European Conference on Information Systems},
  year = {2011},
  address = {Helsinki, Finland},
  url = {http://aisel.aisnet.org/ecis2011/27/},
  note = {Publication status: Published}
}

@inproceedings{PoeppelbussPOMVNB2011ServiceInnovation,
  author = {Jens Pöppelbuß and Ralf Plattfaut and Kevin Ortbach and Andrea Malsbender and Matthias Voigt and Björn Niehaves and Jörg Becker},
  title = {Service Innovation Capability: Proposing a New Framework},
  booktitle = {Proceedings of the 3$^{rd}$ International Symposium on Services Science (ISSS 2011) in conjunction with the Federated Conference on Computer Science and Information Systems (FedCSIS 2011)},
  pages = {545--551},
  year = {2011},
  address = {Szczecin, Poland},
  note = {Publication status: Published}
}

@misc{NiehavesPG2011SocialAspects,
  author = {Björn Niehaves and Ralf Plattfaut and Elena Gorbacheva},
  title = {Social Aspects in Technology Acceptance: Theory Integration and Development},
  year = {2011},
  note = {Publication status: Published}
}

@misc{SchrulleP2011TowardsADesign,
  author = {Fabian Schrulle and Ralf Plattfaut},
  title = {Towards a Design Theory for Social BPM Systems},
  year = {2011},
  note = {Publication status: Published}
}

@article{NiehavesP2011Collaborative,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {Collaborative Business Process Management: Status Quo and Quo Vadis},
  journal = {Business Process Management Journal},
  year = {2011},
  volume = {17},
  number = {3},
  pages = {384--402},
  doi = {10.1108/14637151111136342},
  note = {Publication status: Published}
}

@article{NiehavesP2011Demografischer,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {Demografischer Wandel: Forschungsprojekt untersucht E-Government in der alternden Gesellschaft},
  journal = {Kommune21},
  year = {2011},
  volume = {2011},
  number = {2},
  pages = {12--13},
  note = {Publication status: Published}
}

@inproceedings{BeckerNP2010Stakeholder,
  author = {Jörg Becker and Björn Niehaves and Ralf Plattfaut},
  title = {Stakeholder Involvement in Business Process Management Agenda-Setting and Implementation},
  booktitle = {Proceedings of the 16$^{th}$ Americas Conference on Information Systems (AMCIS)},
  year = {2010},
  address = {Lima, Peru},
  url = {http://aisel.aisnet.org/amcis2010/293/},
  note = {Publication status: Published}
}

@inproceedings{GorbachevaNP2010Governmental,
  author = {Elena Gorbacheva and Björn Niehaves and Ralf Plattfaut},
  title = {Governmental Projects for the Aging Society: An Explorative Study in Russia},
  booktitle = {Proceedings of the Fachtagung Verwaltungsinformatik und Fachtagung Rechtsinformatik (FTVI & FTRI) 2010},
  pages = {89--91},
  year = {2010},
  address = {Koblenz, Germany},
  note = {Publication status: Published}
}

@inproceedings{NiehavesP2010Collaborative,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {Collaborative Business Process Management: Exploring Themes, Achievements, and Perspectives},
  booktitle = {Proceedings of the 18$^{th}$ European Conference on Information Systems},
  year = {2010},
  address = {Pretoria, South Africa},
  url = {http://aisel.aisnet.org/ecis2010/30/},
  note = {Publication status: Published}
}

@inproceedings{NiehavesP2010TGovernment,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {T-Government for the Citizens: Digital Divide and Internet Technology Acceptance among the Elderly},
  booktitle = {Proceedings of the tGov Workshop '10 (tGov10)},
  year = {2010},
  address = {Brunel University, West London, UK},
  note = {Publication status: Published}
}

@inproceedings{NiehavesP2010FromBureaucratic,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {From Bureaucratic and Quasi‐Market Environments: On the Co‐Evolution of Public Sector Business Process Management},
  booktitle = {Electronic Government --- 9$^{th}$ IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 --- September 2, 2010. Proceedings},
  pages = {387--399},
  series = {Lecture Notes in Computer Science},
  volume = {6228},
  editor = {Maria A. Wimmer and Jean-Loup Chappelet and Marijn Janssen and Hans J. Scholl},
  year = {2010},
  address = {Lausanne, Switzerland},
  isbn = {978-3-642-14798-2},
  doi = {10.1007/978-3-642-14799-9_33},
  note = {Publication status: Published}
}

@inproceedings{NiehavesP2010TheAgeDivide,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {The Age-Divide in Private Internet Usage: A Quantitative Study of Technology Acceptance},
  booktitle = {Proceedings of the 16$^{th}$ Americas Conference on Information Systems (AMCIS)},
  year = {2010},
  address = {Lima, Peru},
  url = {http://aisel.aisnet.org/amcis2010/407/},
  note = {Publication status: Published}
}

@inproceedings{NiehavesP2010WhatIsTheIssue,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {What is the Issue with Internet Acceptance among Elderly Citizens? Theory Development and Policy Recommendations for Inclusive E‐Government},
  booktitle = {Electronic Government --- 9$^{th}$ IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 --- September 2, 2010. Proceedings},
  pages = {275--288},
  series = {Lecture Notes in Computer Science},
  volume = {6228},
  editor = {Maria A. Wimmer and Jean-Loup Chappelet and Marijn Janssen and Hans J. Scholl},
  year = {2010},
  address = {Lausanne, Switzerland},
  isbn = {978-3-642-14798-2},
  doi = {10.1007/978-3-642-14799-9_24},
  note = {Publication status: Published}
}

@inproceedings{NiehavesPB2010Transformation,
  author = {Björn Niehaves and Ralf Plattfaut and Jörg Becker},
  title = {Transformation Networks --- The Case of Business Process Management in Local Governments},
  booktitle = {Proceedings of the tGov Workshop '10 (tGov10)},
  year = {2010},
  address = {Brunel University, West London, UK},
  note = {Publication status: Published}
}

@inproceedings{NiehavesPB2010DoesYourBusiness,
  author = {Björn Niehaves and Ralf Plattfaut and Jörg Becker},
  title = {Does Your Business Process Management (Still) Fit the Market? --- A Dynamic Capability Perspective on BPM Strategy Development},
  booktitle = {Proceedings of the 16$^{th}$ Americas Conference on Information Systems (AMCIS)},
  year = {2010},
  address = {Lima, Peru},
  url = {http://aisel.aisnet.org/amcis2010/292/},
  note = {Publication status: Published}
}

@inproceedings{NiehavesPG2010Information,
  author = {Björn Niehaves and Ralf Plattfaut and Elena Gorbacheva},
  title = {Information Society and Aging --- A Study on E-Inclusion Projects in Russian Municipalities},
  booktitle = {Proceedings of the IADIS International Conference on e-Society},
  editor = {Kommers Piet and Isaías Piet; and  Pedro},
  year = {2010},
  address = {Porto, Portugal},
  isbn = {978-972-8939-07-6},
  note = {Publication status: Published}
}

@misc{NiehavesPV2010AgingAndThe,
  author = {Björn Niehaves and Ralf Plattfaut and Peter Henning Vages},
  title = {Aging and the Information Society: A Comparative Study of Austria and Switzerland},
  year = {2010},
  note = {Publication status: Published}
}

@article{NiehavesPGV2010AnalysisOf,
  author = {Björn Niehaves and Ralf Plattfaut and Elena Gorbacheva and Peter Henning Vages},
  title = {Analysis of E-Inclusion Projects in Russia, Austria and Switzerland},
  journal = {Interactive Technology and Smart Education},
  year = {2010},
  volume = {7},
  number = {2},
  pages = {72--84},
  doi = {10.1108/17415651011071019},
  note = {Publication status: Published}
}

@inproceedings{VomBrockeSNRPC2009Reconstructing,
  author = {Jan {vom Brocke} and Alexander Simons and Björn Niehaves and Kai Riemer and Ralf Plattfaut and Anne Cleven},
  title = {Reconstructing the Giant: On the Importance of Rigour in Documenting the Literature Search Process},
  booktitle = {Proceedings of the 17$^{th}$ European Conference on Information Systems},
  pages = {2206--2217},
  editor = {S. Newell and E. A. Whitley and N. Pouloudi and J. Wareham and L. Mathiassen},
  year = {2009},
  publisher = {AIS eLibrary},
  address = {United States},
  url = {http://aisel.aisnet.org/ecis2009/161/},
  note = {Publication status: Published}
}