@article{MuetterleinBMSH2022CoCreation,
  author = {Joschka Mütterlein and Benedikt Berger and Christian Matt and Anne Stirner and Thomas Hess},
  title = {Co-Creation in Virtual Reality: Immersion als Treiber des Kundenerlebnisses},
  journal = {HMD Praxis der Wirtschaftsinformatik},
  year = {2022},
  volume = {59},
  number = {1},
  pages = {246--260},
  doi = {10.1365/s40702-021-00812-1},
  note = {Publication status: Published}
}

@article{RzepkaBH2022VoiceAssistant,
  author = {Christine Rzepka and Benedikt Berger and Thomas Hess},
  title = {Voice Assistant vs. Chatbot --- Examining the Fit Between Conversational Agents’ Interaction Modalities and Information Search Tasks},
  journal = {Information Systems Frontiers},
  year = {2022},
  volume = {24},
  number = {3},
  pages = {839--856},
  doi = {10.1007/s10796-021-10226-5},
  note = {Publication status: Published}
}

@article{RzepkaBKH2022VoiceAssistant,
  author = {Christine Rzepka and Benedikt Berger and Anton Koslow and Thomas Hess},
  title = {Voice Assistant, Buy Coffee Capsules! Understanding the Determinants of Consumers’ Intention to Use Voice Commerce},
  journal = {Data Base for Advances in Information Systems},
  year = {2022},
  note = {Publication status: accepted / in press (not yet published)}
}

@incollection{RuehrBH2021Intelligente,
  author = {Alexander Rühr and Benedikt Berger and Thomas Hess},
  title = {Intelligente IT-Systeme im Unternehmen},
  booktitle = {Arbeitswelt und KI 2030},
  pages = {153--145},
  editor = {Inka Knappertsbusch and Kai Gondlach},
  year = {2021},
  publisher = {Springer Gabler},
  address = {Wiesbaden},
  isbn = {978-3-658-35778-8},
  doi = {10.1007/978-3-658-35779-5},
  note = {Publication status: Published}
}

@inproceedings{KoslowBMH2021EnhancingKnowledge,
  author = {Anton Koslow and Benedikt Berger and Stefan Morana and Thomas Hess},
  title = {Enhancing Knowledge Externalization with Speech-Based Protocol Systems: A Design Science Approach},
  booktitle = {Proceedings of the 25$^{th}$ Pacific Asia Conference on Information Systems (PACIS)},
  year = {2021},
  address = {virtual},
  url = {https://aisel.aisnet.org/pacis2021/139/},
  note = {Publication status: Published}
}

@inproceedings{RuehrBH2021TheAmbivalent,
  author = {Alexander Rühr and Benedikt Berger and Thomas Hess},
  title = {The Ambivalent Effect of Transparency on Trust in Robo-advisors: An Experimental Investigation},
  booktitle = {Proceedings of the 25$^{th}$ Pacific Asia Conference on Information Systems (PACIS)},
  year = {2021},
  address = {virtual},
  url = {https://aisel.aisnet.org/pacis2021/149/},
  note = {Publication status: Published}
}

@inproceedings{ThuermelBH2021LookWhatIM,
  author = {Verena Thürmel and Benedikt Berger and Thomas Hess},
  title = {Look What I’m Interested in! Towards a Better Understanding of How Personalization and Self-Reference Drive News Sharing},
  booktitle = {Proceedings of the 54$^{th}$ Hawaii International Conference on System Sciences (HICSS)},
  year = {2021},
  address = {virtual},
  url = {https://scholarspace.manoa.hawaii.edu/handle/10125/71133},
  note = {Publication status: Published}
}

@article{BergerARB2021WatchMeImproveAlgorithm,
  author = {Benedikt Berger and Martin Adam and Alexander Rühr and Alexander Benlian},
  title = {Watch Me Improve—Algorithm Aversion and Demonstrating the Ability to Learn},
  journal = {Business & Information Systems Engineering (BISE)},
  year = {2021},
  volume = {63},
  number = {1},
  pages = {55--68},
  doi = {10.1007/s12599-020-00678-5},
  note = {Publication status: Published}
}

@incollection{BergerBMH2020ContentPlatforms,
  author = {Benedikt Berger and Simon Bründl and Joschka Mütterlein and Thomas Hess},
  title = {Content platforms},
  booktitle = {Management and Economics of Communication},
  pages = {169--186},
  editor = {M. Bjørn {von Rimscha} and Stephanie Kienzler},
  year = {2020},
  publisher = {De Gruyter Mouton},
  address = {Berlin & Boston},
  isbn = {978-3-11-058716-6},
  doi = {10.1515/9783110589542-009},
  note = {Publication status: Published}
}

@inproceedings{RussellSBSH2020ConsumerResponse,
  author = {Robert Rußell and Lucas Stich and Benedikt Berger and Martin Spann and Thomas Hess},
  title = {Consumer Response to Digital Paywall Configurations: Choice vs. Quantity Restrictions},
  booktitle = {Proceedings of the 41$^{st}$ International Conference on Information Systems (ICIS)},
  year = {2020},
  address = {virtual},
  url = {https://aisel.aisnet.org/icis2020/user_behaviors/user_behaviors/6/},
  note = {Publication status: Published}
}

@inproceedings{RzepkaBH2020WhyAnother,
  author = {Christine Rzepka and Benedikt Berger and Thomas Hess},
  title = {Why Another Customer Channel? Consumers’ Perceived Benefits and Costs of Voice Commerce},
  booktitle = {Proceedings of the 53$^{rd}$ Hawaii International Conference on System Sciences (HICSS)},
  year = {2020},
  address = {Wailea, Hawaii},
  url = {https://scholarspace.manoa.hawaii.edu/handle/10125/64241},
  note = {Publication status: Published}
}

@inproceedings{RzepkaBH2020IsItAMatch,
  author = {Christine Rzepka and Benedikt Berger and Thomas Hess},
  title = {Is it a Match? Examining the Fit between Conversational Interaction Modalities and Task Characteristics},
  booktitle = {Proceedings of the 41$^{st}$ International Conference on Information Systems (ICIS)},
  year = {2020},
  address = {virtual},
  url = {https://aisel.aisnet.org/icis2020/hci_artintel/hci_artintel/10/},
  note = {Publication status: Published}
}

@article{RussellBSHS2020Monetizing,
  author = {Robert Rußell and Benedikt Berger and Lucas Stich and Thomas Hess and Martin Spann},
  title = {Monetizing Online Content: Digital Paywall Design and Configuration},
  journal = {Business & Information Systems Engineering (BISE)},
  year = {2020},
  volume = {62},
  number = {3},
  pages = {253--260},
  doi = {10.1007/s12599-020-00632-5},
  note = {Publication status: Published}
}

@inproceedings{RuehrBH2019CanIControl,
  author = {Alexander Rühr and Benedikt Berger and Thomas Hess},
  title = {Can I Control My Robo-Advisor? Trade-Offs in Automation and User Control in (Digital) Investment Management},
  booktitle = {Proceedings of the 25$^{th}$ Americas Conference on Information Systems (AMCIS)},
  year = {2019},
  address = {Cancún, Mexico},
  url = {https://aisel.aisnet.org/amcis2019/cognitive_in_is/cognitive_in_is/2/},
  note = {Publication status: Published}
}

@inproceedings{RuehrSBH2019AClassification,
  author = {Alexander Rühr and David Streich and Benedikt Berger and Thomas Hess},
  title = {A Classification of Decision Automation and Delegation in Digital Investment Management Systems},
  booktitle = {Proceedings of the 52$^{nd}$ Hawaii International Conference on System Sciences (HICSS)},
  year = {2019},
  address = {Wailea, Hawaii},
  url = {https://scholarspace.manoa.hawaii.edu/handle/10125/59584},
  note = {Publication status: Published}
}

@article{MaedcheLBBGHHMS2019AIBasedDigital,
  author = {Alexander Mädche and Christine Legner and Alexander Benlian and Benedikt Berger and Henner Gimpel and Thomas Hess and Oliver Hinz and Stefan Morana and Matthias Söllner},
  title = {AI-Based Digital Assistants: Opportunities, Threats, and Research Perspectives.},
  journal = {Business & Information Systems Engineering (BISE)},
  year = {2019},
  volume = {64},
  number = {4},
  pages = {535--544},
  doi = {10.1007/s12599-019-00600-8},
  url = {https://link.springer.com/article/10.1007/s12599-019-00600-8},
  note = {Publication status: Published}
}

@inproceedings{BergerH2018HedonicInformation,
  author = {Benedikt Berger and Thomas Hess},
  title = {Hedonic Information Systems: What We Know and What We Don't Know},
  booktitle = {Proceedings of the 26$^{th}$ European Conference on Information Systems (ECIS)},
  year = {2018},
  address = {Portsmouth, United Kingdom},
  url = {https://aisel.aisnet.org/ecis2018_rp/138/},
  note = {Publication status: Published}
}

@inproceedings{RzepkaB2018UserInteraction,
  author = {Christine Rzepka and Benedikt Berger},
  title = {User Interaction with AI-enabled Systems: A Systematic Review of IS Research},
  booktitle = {Proceedings of the 39$^{th}$ International Conference on Information Systems (ICIS)},
  year = {2018},
  address = {San Francisco, California},
  url = {https://aisel.aisnet.org/icis2018/general/Presentations/7/},
  note = {Publication status: Published}
}

@article{Berger2018CommerceOriented,
  author = {Benedikt Berger},
  title = {Commerce-oriented Revenue Models for Content Providers: An Experimental Study of Commerciality’s Effect on Credibility},
  journal = {Electronic Markets},
  year = {2018},
  volume = {28},
  number = {1},
  pages = {93--109},
  doi = {10.1007/s12525-017-0268-z},
  note = {Publication status: Published}
}

@inproceedings{BergerGH2017WillTheyStay,
  author = {Benedikt Berger and Andre Geimer and Thomas Hess},
  title = {Will They Stay or Will They Go? An Examination of the Factors Influencing User Loyalty towards News Websites},
  booktitle = {Proceedings of the 50$^{th}$ Hawaii International Conference on System Sciences (HICSS)},
  year = {2017},
  address = {Waikoloa, Hawaii},
  url = {https://scholarspace.manoa.hawaii.edu/handle/10125/41638},
  note = {Publication status: Published}
}

@inproceedings{HartlB2017EscapingReality,
  author = {Eva Hartl and Benedikt Berger},
  title = {Escaping Reality: Examining the Role of Presence and Escapism in User Adoption of Virtual Reality Glasses},
  booktitle = {Proceedings of the 25$^{th}$ European Conference on Information Systems (ECIS)},
  year = {2017},
  address = {Guimarães, Portugal},
  url = {https://aisel.aisnet.org/ecis2017_rp/153/},
  note = {Publication status: Published}
}

@article{MuetterleinBH2017VirtualReality,
  author = {Joschka Mütterlein and Benedikt Berger and Thomas Hess},
  title = {Virtual Reality und die Medienbranche},
  journal = {MedienWirtschaft --- Zeitschrift für Medienmanagement und Medienökonomie},
  year = {2017},
  volume = {14},
  number = {1},
  pages = {26--31},
  doi = {10.15358/1613-0669-2017-1-26},
  note = {Publication status: Published}
}

@phdthesis{Berger2017ContentDriven,
  author = {Benedikt Berger},
  title = {Content-driven Commerce --- Empirical Studies of the IT-enabled Convergence of Two Business Model Types},
  school = {Ludwig-Maximilians-Universität München},
  year = {2017},
  publisher = {ePubli},
  address = {Berlin},
  isbn = {978-3-74504908-4},
  url = {https://www.epubli.de/shop/buch/Content-driven-Commerce-Benedikt-Berger-9783745049084/64207#beschreibung},
  note = {Publication status: Published}
}

@inproceedings{Berger2016ToBelieveOr,
  author = {Benedikt Berger},
  title = {To Believe or Not to Believe --- Investigating the Effect of Commerce-oriented Media Revenue Models on Content Credibility},
  booktitle = {Proceedings of the 20$^{th}$ Pacific Asia Conference on Information Systems (PACIS)},
  year = {2016},
  address = {Chiayi, Taiwan},
  url = {https://aisel.aisnet.org/pacis2016/257/},
  note = {Publication status: Published}
}

@inproceedings{BergerM2016MediaMeets,
  author = {Benedikt Berger and Christian Matt},
  title = {Media Meets Retail --- Re-evaluating Content Quality in the Context of B2C E-commerce},
  booktitle = {Proceedings of the 24$^{th}$ European Conference on Information Systems (ECIS)},
  year = {2016},
  address = {Istanbul, Turkey},
  url = {https://aisel.aisnet.org/ecis2016_rip/45/},
  note = {Publication status: Published}
}

@article{BergerSH2016ContentMarketing,
  author = {Benedikt Berger and Johanna Staffler and Thomas Hess},
  title = {Content Marketing},
  journal = {MedienWirtschaft --- Zeitschrift für Medienmanagement und Medienökonomie},
  year = {2016},
  volume = {13},
  number = {1},
  pages = {48--52},
  doi = {10.15358/1613-0669-2016-1-48},
  note = {Publication status: Published}
}

@incollection{BergerH2015DieKonvergenz,
  author = {Benedikt Berger and Thomas Hess},
  title = {Die Konvergenz von Medien und Handel im Internet},
  booktitle = {Marktplätze im Umbruch},
  pages = {449--458},
  editor = {Claudia Linnhoff-Popien and Michael Zaddach and Andreas Grahl},
  year = {2015},
  publisher = {Springer Vieweg},
  address = {Berlin & Heidelberg},
  isbn = {978-3-662-43781-0},
  doi = {10.1007/978-3-662-43782-7_47},
  note = {Publication status: Published}
}

@inproceedings{BergerH2015TheConvergence,
  author = {Benedikt Berger and Thomas Hess},
  title = {The Convergence of Content and Commerce: Exploring a New Type of Business Model},
  booktitle = {Proceedings of the 21$^{st}$ Americas Conference on Information Systems (AMCIS)},
  year = {2015},
  address = {Fajardo, Puerto Rico},
  url = {https://aisel.aisnet.org/amcis2015/e-Biz/GeneralPresentations/19/},
  note = {Publication status: Published}
}

@inproceedings{BergerMSH2015PaperOrScreen,
  author = {Benedikt Berger and Christian Matt and Dennis M. Steininger and Thomas Hess},
  title = {Paper or Screen --- Differences in Customer Preferences and Willingness to Pay between Traditional and Digital Content Services},
  booktitle = {Proceedings of the 48$^{th}$ Hawaii International Conference on System Sciences (HICSS)},
  year = {2015},
  address = {Kauai, Hawaii},
  url = {https://ieeexplore.ieee.org/document/7070223},
  note = {Publication status: Published}
}

@article{BergerMSH2015ItIsNotJust,
  author = {Benedikt Berger and Christian Matt and Dennis M. Steininger and Thomas Hess},
  title = {It Is Not Just About Competition with “Free”: Differences Between Content Formats in Consumer Preferences and Willingness to Pay},
  journal = {Journal of Management Information Systems},
  year = {2015},
  volume = {32},
  number = {3},
  pages = {105--128},
  doi = {10.1080/07421222.2015.1095038},
  note = {Publication status: Published}
}

@inproceedings{TrenzB2013AnalyzingOnline,
  author = {Manuel Trenz and Benedikt Berger},
  title = {Analyzing Online Customer Reviews --- An Interdisciplinary Literature Review And Research Agenda},
  booktitle = {Proceedings of the 21$^{st}$ European Conference on Information Systems (ECIS)},
  year = {2013},
  address = {Utrecht, Netherlands},
  url = {https://aisel.aisnet.org/ecis2013_cr/83/},
  note = {Publication status: Published}
}

@article{BergerH2013DasPaidContentProblem,
  author = {Benedikt Berger and Thomas Hess},
  title = {Das Paid-Content-Problem},
  journal = {MedienWirtschaft --- Zeitschrift für Medienmanagement und Medienökonomie},
  year = {2013},
  volume = {10},
  number = {3},
  pages = {54--58},
  doi = {10.15358/1613-0669-2013-3-54},
  note = {Publication status: Published}
}