• 2017

    Article in Journal

    Barann, B., Beverungen, D., & Müller, O. (2017). An open-data approach for quantifying the potential of taxi ridesharing. Decision Support Systems, 2017(99), 86–95.
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  • 2013

    Article in Journal

    Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2013). Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects. IEEE Transactions on Engineering Management, 60(3), 468–482.
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    Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2013). Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach. Scandinavian Journal of Information Systems, 25(1), 37–68.
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  • 2012

    Chapter in Book

    Beverungen, D., Matzner, M., Müller, O., & Becker, J. (2012). Product-Service System Approaches. In Barros, A., & Oberle, D. (Eds.), Handbook of Service Description (pp. 19–44). New York: Springer US.
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  • 2011

    Article in Journal

    Becker, J., Beverungen, D., Knackstedt, R., & Müller, O. (2011). Pricing of Value Bundles: A Multi-Perspective Decision Support Approach. Enterprise Modelling and Information Systems Architectures, 6(2), 54–69.
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    Conference Paper

    Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., & Müller, O. (2011). Information Needs in Service Systems — A Framework for Integrating Service and Manufacturing Business Processes. In Proceedings of the Hawaii International Conference on System Sciences (HICSS-44), Koloa, HI, USA.
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    Becker, J., Beverungen, D., Matzner, M., Müller, O., & Pöppelbuß, J. (2011). Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany. In Jain, H., Sinha, A. P., & Vitharana, P. (Eds.), Service-Oriented Perspectives in Design Science Research: Proceedings of the 6th International Conference DESRIST 2011 (pp. 366–375). Lecture Notes in Computer Science: Vol. 6629. Berlin: Springer.
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    Janiesch, C., Matzner, M., Müller, O., Vollmer, R., & Becker, J. (2011). Slipstream: Architecture Options for Real-Time Process Analytics. In Proceedings of the ACM Symposium on Applied Computing (SAC2011), Taichung, Taiwan, 295–300.
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    Chapter in Book

    Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2011). Integrierte Informationslogistik in der hybriden Wertschöpfung. In Gatermann, I., & Fleck, M. (Eds.), Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF (pp. 247–255). Frankfurt am Main: Campus Verlag.
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    Niemann, M., Janiesch, C., Kuprian, H., Korthaus, A., Müller, O., & Matzner, M. (2011). Prototypical Support. In Janiesch, C., Niemann, M., & Steinmetz, R. (Eds.), The TEXO Governance Framework — Whitepaper (pp. 118–135). The TEXO Governance Framework — Whitepaper. SAP Research.
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    Report

    Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2011). Flexible Informationssystem-Architekturen für hybride Wertschöpfungsnetzwerke (FlexNet). In Becker, J., Grob, H.-L., Hellingrath, B., Klein, S., Kuchen, H., & Müller-Funk, U. (Eds.), Arbeitsberichte des Instituts für Wirtschaftsinformatik: Vol. 130. Münster, Germany: University of Muenster.
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  • 2010

    Conference Paper

    Backhaus, K., Becker, J., Beverungen, D., Frohs, M., Müller, O., & Weddeling, M. (2010). Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services. In Proceedings of the 18th European Conference on Information Systems, Pretoria, South Africa.
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    Becker, J., Müller, O., & Woditsch, M. (2010). An Ontology-Based Natural Language Service Discovery Engine — Design and Expermiental Evaluation. In Proceedings of the 18th European Conference on Information Systems, Pretoria, South Africa.
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    Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2010). Total Cost of Service Life — Decision Support for Selecting and Orchestrating Services. In Proceedings of the IADIS International Conference e-Society 2010, Porto, Portugal, 322–329.
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    Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2010). Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services. In Morin, J.-H., Ralyté, J., & Snene, M. (Eds.), Exploring Service Sciences (pp. 282–288). Lecture Notes in Business Information Processing (LNBIP): Vol. 53. Berlin: Springer.
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    Müller, O. (2010). Design and Evaluation of Interactive Decision Aids for Value-Added Services.
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    Book (Monography)

    Backhaus, K., Becker, J., Beverungen, D., Frohs, M., Knackstedt, R., Müller, O., Steiner, M., & Weddeling, M. (2010). Vermarktung hybrider Leistungsbündel — Das ServPay Konzept. Berlin, Heidelberg: Springer.
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    Collection (Editor)

    Becker, J., Knackstedt, R., Müller, O., & Winkelmann, A. (Eds.) (2010). Vertriebsinformationssysteme — Standardisierung, Individualisierung, Hybridisierung und Internetisierung. Berlin Heidelberg: Springer.
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    Chapter in Book

    Becker, J., Knackstedt, R., Müller, O., Benölken, A., Schmitt, O., Thillainathan, M., & Schulke, A. (2010). Online-Produktkonfiguratoren — Status quo und Entwicklungsperspektiven. In Becker, J., Knackstedt, R., Müller, O., & Winkelmann, A. (Eds.), Vertriebsinformationssysteme — Standardisierung, Individualisierung, Hybridisierung und Internetisierung (pp. 85–104). Berlin, Heidelberg: Springer.
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    Becker, J., Beverungen, D., Knackstedt, R., Müller, O., & Müller, S. (2010). TCO-as-a-Service — Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel. In Becker, J., Knackstedt, R., Müller, O., & Winkelmann, A. (Eds.), Vertriebsinformationssysteme — Standardisierung, Individualisierung, Hybridisierung und Internetisierung (pp. 161–174). Berlin, Heidelberg: Springer.
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    Other

    Deutsches Institut für Normung e.V. (2010). PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung. Berlin: Beuth Verlag.
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  • 2009

    Article in Journal

    Becker, J., Beverungen, D., Knackstedt, R., & Müller, O. (2009). Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles. Enterprise Modelling and Information Systems Architectures, 4(1), 26–38.
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    Conference Paper

    Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2009). A Framework for Design Research in the Service Science Discipline. In Proceedings of the 15th Americas Conference on Information Systems, San Francisco, USA.
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    Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2009). Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector. In Alt, R., Fähnrich, K.-P., & Franczyk, B. (Eds.), Proceedings of the First International Symposium on Services Science (ISSS'09) (pp. 75–85). Leipziger Beiträge zur Wirtschaftsinformatik: Vol. 5. Berlin: Logos.
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    Müller-Wienbergen, F., Seidel, S., Müller, O., Knackstedt, R., & Becker, J. (2009). A Design Research Study on Enhancing Creativity — the Case of Developing Product-Service Bundles. In Proceedings of the 17th European Conference on Information Systems, Verona, Italy.
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  • 2008

    Article in Journal

    Beverungen, D., Knackstedt, R., & Müller, O. (2008). Entwicklung Serviceorientierter Architekturen zur Integration von Produktion und Dienstleistung — Eine Konzeptionsmethode und ihre Anwendung am Beispiel des Recyclings elektronischer Geräte. Wirtschaftsinformatik, 50(3), 220–234.
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    Conference Paper

    Becker, J., Beverungen, D., Knackstedt, R., & Müller, O. (2008). Modeling, Customer-Specific Configuration and Calculation of Value Bundles. In Proceedings of the 14th Americas Conference on Information Systems, Toronto, Canada.
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    Becker, J., Matzner, M., & Müller, O. (2008). Comparing Architectural Styles for Service-oriented Architectures — a REST vs. SOAP case study. In Papadopoulos, G. A., Wojtkowski, G., Wojtkowski, W., Wrycza, , Stanislaw, , Zupancic, , & Joze, (Eds.), Proceedings of the Information Systems Development Conference 2008 (pp. 207–215). New York City, NY, USA: Springer.
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    Winkelmann, A., Matzner, M., Müller, O., & Becker, J. (2008). Ein Plädoyer für die Berücksichtigung von Semantik beim Stammdaten-Alignment — Vorgehensmodell und prototypische Anwendung im Einzelhandel. In Dinter, B., Winter, R., Chamoni, P., Gronau, N., & Turowski, K. (Eds.), Synergien durch Integration und Informationslogistik (pp. 165–181). Lecture Notes in Informatics (LNI): Vol. P-138. Bonn: GI.
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    Chapter in Book

    Becker, J., Beverungen, D., Knackstedt, R., & Müller, O. (2008). Konzeption einer Modellierungssprache zur softwarewerkzeugunterstützten Modellierung, Konfiguration und Bewertung hybrider Leistungsbündel. In Thomas, O., & Nüttgens, M. (Eds.), Dienstleistungsmodellierung — Methoden, Werkzeuge und Branchenlösungen (pp. 53–70).
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  • 2007

    Report

    Müller, O. (2007). Amazon Web Services — Eine Betrachtung technischer, ökonomischer und sozialer Aspekte. In Grob, H.-L., & Vossen, G. (Eds.).
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