• 2019

    Chapter in Book

    Becker, J., Betzing, J. H., von Hoffen, M., & Niemann, M. (2019). A Tale of Two Cities: How High Streets Can Prevail in the Digital Age. In Riemer, K., Schellhammer, S., & Meinert, M. (Eds.), Collaboration in the Digital Age — How Technology Enables Individuals, Teams and Businesses (pp. 291–307). Berlin, Heidelberg: Springer.
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  • 2018

    Article in Journal

    Plenter, F., Chasin, F., von Hoffen, M., Betzing, J. H., Matzner, M., & Becker, J. (2018). Assessment of peer-provider potentials to share private electric vehicle charging stations. Transportation Research Part D: Transport and Environment, 64(October 2018), 178–191.
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    von Hoffen, M., Hagge, M., Betzing, J. H., & Chasin, F. (2018). Leveraging social media to gain insights into service delivery: a study on Airbnb. Information Systems and e-Business Management, 16(2), 247–269.
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    Conference Paper

    Bartelheimer, C., Betzing, J. H., Berendes, I., & Beverungen, D. (2018). Designing Multi-sided Community Platforms for Local High Street Retail. In Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK.
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    Berendes, C. I., Bartelheimer, C., Betzing, J. H., & Beverungen, D. (2018). Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language. In Proceedings of the 39th International Conference on Information Systems, San Francisco, CA, USA.
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    Betzing, J. H. (2018). Beacon-based Customer Tracking across the High Street: Perspectives for Location-based Smart Services in Retail. In Proceedings of the 24th Americas Conference on Information Systems, New Orleans, LA, US.
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    Betzing, J. H., Beverungen, D., & Becker, J. (2018). Design Principles for Co-Creating Digital Customer Experience in High Street Retail. In Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018), Lüneburg, Deutschland, 2083–2094.
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    Betzing, J. H., Hoang, A.-Q. M., & Becker, J. (2018). In-store Technologies in the Retail Servicescape. In Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018), Lüneburg, Deutschland, 1671–1682.
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    Matzner, M., Plenter, F., Chasin, F., Betzing, J. H., & von Hoffen, M. (2018). New Service Development Through Action Design Research in Joint Research Projects. In Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK.
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    Chapter in Book

    Matzner, M., Plenter, F., Betzing, J. H., Chasin, F., von Hoffen, M., Löchte, M., Pütz, S., & Becker, J. (2018). CrowdStrom — Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging. In vom Brocke, J., & Mendling, J. (Eds.), Business Process Management Cases. Digital Innovation and Business Transformation in Practice (1st ed., pp. 337–359). Management for Professionals. Springer International Publishing.
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  • 2017

    Article in Journal

    Betzing, J. H., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C., Berendes, I., Braun, M., Gadeib, A., von Hoffen, M., & Schallenberg, C. (2017). Interaktive, digitale Einkaufserlebnisse in Innenstädten. HMD Praxis der Wirtschaftsinformatik, 54(5), 659–671.
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    Conference Paper

    Betzing, J. H. (2017). Design and Development of an Event-driven In-memory Business Process Engine. In Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), Thessaloniki, Griechenland, 23–32.
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    Betzing, J. H., von Hoffen, M., Plenter, F., Chasin, F., Matzner, M., & Becker, J. (2017). One Plug at a Time — Designing a Peer-to-Peer Sharing Service for Charging Electric Vehicles. In Proceedings of the 13. Internationale Tagung Wirtschaftsinformatik (WI2017), St. Gallen, Schweiz, 1275–1278.
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    Hagge, M., von Hoffen, M., Betzing, J. H., & Becker, J. (2017). Design and Implementation of a Toolkit for the Aspect-based Sentiment Analysis of Tweets. In Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), Thessaloniki, Griechenland, 379–387.
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    von Hoffen, M., Chasin, F., Matzner, M., Plenter, F., & Betzing, J. H. (2017). Testing Technical Feasibility in CPS Development Projects. In Proceedings of the 13. Internationale Tagung Wirtschaftsinformatik (WI2017), St. Gallen, Schweiz, 589–603.
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    Chapter in Book

    Becker, J., Backhaus, K., Borchert, M., Matzner, M., Plenter, F., Benthaus, S., Betzing, J. H., Chasin, F., von Hoffen, M., Löchte, M., Pütz, S., Todenhöfer, L., & Weiße, A. (2017). Entwicklung einer Peer-to-Peer Sharingplattform für das Laden von Elektrofahrzeugen. In Ganz, W., Kampker, A., & Satzger, G. (Eds.), Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität” (pp. 62–69). Stuttgart: Fraunhofer Verlag.
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