Publications | Dr. Jan Betzing | Department of Information Systems

2020

Research article (journal)

Barann, B., Betzing, J. H., Niemann, M., Hoffmeister, B., & Becker, J. (2020). Exploring Customers' Likeliness to Use E-Service Touchpoints in Brick and Mortar Retail. Electronic Markets, In Print, 1–23.
More details BibTeX Full text DOI

@article{BarannBNHB2020ExploringCustomers,
  author = {Benjamin Barann and Jan H. Betzing and Marco Niemann and Benedikt Hoffmeister and Jörg Becker},
  title = {Exploring Customers' Likeliness to Use E-Service Touchpoints in Brick and Mortar Retail},
  journal = {Electronic Markets},
  year = {2020},
  volume = {In Print},
  pages = {1--23},
  doi = {10.1007/s12525-020-00445-0},
  url = {https://doi.org/10.1007/s12525-020-00445-0},
  note = {Publication status: Published}
}

Betzing, J. H., Kurtz, M., & Becker, J. (2020). Customer Participation in Virtual Communities for Local High Streets. Journal of Retailing and Consumer Services, 54(102025), 1–12.
More details BibTeX DOI

@article{BetzingKB2020CustomerParticipation,
  author = {Jan Hendrik Betzing and Michael Kurtz and Jörg Becker},
  title = {Customer Participation in Virtual Communities for Local High Streets},
  journal = {Journal of Retailing and Consumer Services},
  year = {2020},
  volume = {54},
  number = {102025},
  pages = {1--12},
  doi = {10.1016/j.jretconser.2019.102025},
  note = {Publication status: Published}
}

2019

Research article (book contribution)

Becker, J., Betzing, J. H., von Hoffen, M., & Niemann, M. (2019). A Tale of Two Cities: How High Streets Can Prevail in the Digital Age. In Riemer, K., Schellhammer, S., & Meinert, M. (Eds.), Collaboration in the Digital Age — How Technology Enables Individuals, Teams and Businesses (pp. 291–307). Berlin, Heidelberg: Springer.
More details BibTeX DOI

@incollection{BeckerBVHN2019ATaleOfTwo,
  author = {Jörg Becker and Jan Hendrik Betzing and Moritz {von Hoffen} and Marco Niemann},
  title = {A Tale of Two Cities: How High Streets Can Prevail in the Digital Age},
  booktitle = {Collaboration in the Digital Age --- How Technology Enables Individuals, Teams and Businesses},
  pages = {291--307},
  editor = {Kai Riemer and Stefan Schellhammer and Michaela Meinert},
  year = {2019},
  publisher = {Springer},
  address = {Berlin, Heidelberg},
  doi = {10.1007/978-3-319-94487-6_14},
  note = {Publication status: Published}
}

Betzing, J. H., Beverungen, D., & Becker, J. (2019). Gestaltungsprinzipien für mobile, kontextbezogene Dienste zur Ko-Kreation digitaler Einkaufserlebnisse im Einzelhandel. In Robra-Bissantz, S., & Lattemann, C. (Eds.), Digital Customer Experience (pp. 123–138). Edition HMD. Wiesbaden: Springer Vieweg.
More details BibTeX Full text DOI

@incollection{BetzingBB2019Gestaltungsprinzipien,
  author = {Jan Hendrik Betzing and Daniel Beverungen and Jörg Becker},
  title = {Gestaltungsprinzipien für mobile, kontextbezogene Dienste zur Ko-Kreation digitaler Einkaufserlebnisse im Einzelhandel},
  booktitle = {Digital Customer Experience},
  pages = {123--138},
  series = {Edition HMD},
  editor = {S Robra-Bissantz and C Lattemann},
  year = {2019},
  publisher = {Springer Vieweg},
  address = {Wiesbaden},
  isbn = {978-3-658-22541-4},
  doi = {10.1007/978-3-658-22542-1_9},
  url = {https://link.springer.com/chapter/10.1007/978-3-658-22542-1_9},
  note = {Publication status: Published}
}

Betzing, J. H., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C., Berendes, I., Braun, M., Gadeib, A., von Hoffen, M., & Schallenberg, C. (2019). Interaktive, digitale Einkaufserlebnisse in Innenstädten. In Robra-Bissantz, S., & Lattemann, C. (Eds.), Digital Customer Experience (pp. 109–121). Edition HMD. Wiesbaden: Springer Vieweg.
More details BibTeX Full text DOI

@incollection{BetzingBBMSBBBGVHS2019Interaktive,
  author = {Jan Hendrik Betzing and Daniel Beverungen and Jörg Becker and Martin Matzner and Gertrud Schmitz and Christian Bartelheimer and Ingo Berendes and Marina Braun and Andera Gadeib and Moritz {von Hoffen} and Christian Schallenberg},
  title = {Interaktive, digitale Einkaufserlebnisse in Innenstädten},
  booktitle = {Digital Customer Experience},
  pages = {109--121},
  series = {Edition HMD},
  editor = {S Robra-Bissantz and C Lattemann},
  year = {2019},
  publisher = {Springer Vieweg},
  address = {Wiesbaden},
  isbn = {978-3-658-22541-4},
  doi = {10.1007/978-3-658-22542-1_8},
  url = {https://link.springer.com/chapter/10.1007/978-3-658-22542-1_8},
  note = {Publication status: Published}
}

Research article in proceedings (conference)

Betzing, J. H., Bartelheimer, C., Niemann, M., Berendes, C. I., & Beverungen, D. (2019). Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail. In Proceedings of the 27th European Conference on Information Systems, Stockholm-Uppsala, Schweden.
More details BibTeX Full text

@inproceedings{BetzingBNBB2019Quantifying,
  author = {Jan Hendrik Betzing and Christian Bartelheimer and Marco Niemann and C. Ingo Berendes and Daniel Beverungen},
  title = {Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail},
  booktitle = {Proceedings of the 27$^{th}$ European Conference on Information Systems},
  series = {ECIS '19},
  year = {2019},
  address = {Stockholm-Uppsala, Schweden},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1057&context=ecis2019_rip},
  note = {Publication status: Published}
}

Betzing, J. H., Niemann, M., Barann, B., Hoffmeister, B., & Becker, J. (2019). Mirroring E-service for Brick and Mortar Retail: An Assessment and Survey. In Proceedings of the 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), Siegen, Deutschland, 557–571.
More details BibTeX Full text

@inproceedings{BetzingNBHB2019MirroringEService,
  author = {Jan Hendrik Betzing and Marco Niemann and Benjamin Barann and Benedikt Hoffmeister and Jörg Becker},
  title = {Mirroring E-service for Brick and Mortar Retail: An Assessment and Survey},
  booktitle = {Human Practice. Digital Ecologies. Our Future. --- Tagungsband der 14. Internationalen Tagung Wirtschaftsinformatik (WI 2019)},
  pages = {557--571},
  series = {WI '19},
  editor = {Ludwig Thomas and Pipek Volkmar},
  year = {2019},
  address = {Siegen},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1219&context=wi2019},
  note = {Publication status: Published}
}

Betzing, J. H., Niemann, M., & Berendes, C. I. (2019). Privacy-friendly User Location Tracking with Smart Devices: The BeaT Prototype. In Proceedings of the 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), Siegen, Deutschland, 1967–1971.
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@inproceedings{BetzingNB2019PrivacyFriendly,
  author = {Jan Hendrik Betzing and Marco Niemann and C. Ingo Berendes},
  title = {Privacy-friendly User Location Tracking with Smart Devices: The BeaT Prototype},
  booktitle = {Human Practice. Digital Ecologies. Our Future. --- Tagungsband der 14. Internationalen Tagung Wirtschaftsinformatik (WI 2019)},
  pages = {1967--1971},
  series = {WI '19},
  editor = {Ludwig Thomas and Pipek Volkmar},
  year = {2019},
  address = {Siegen},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1318&context=wi2019},
  note = {Publication status: Published}
}

Wulfert, T., Betzing, J. H., & Becker, J. (2019). Eliciting Customer Preferences for Shopping Companion Apps: A Service Quality Approach. In Proceedings of the 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), Siegen, Deutschland, 1220–1234.
More details BibTeX Full text

@inproceedings{WulfertBB2019ElicitingCustomer,
  author = {Tobias Wulfert and Jan Hendrik Betzing and Jörg Becker},
  title = {Eliciting Customer Preferences for Shopping Companion Apps: A Service Quality Approach},
  booktitle = {Human Practice. Digital Ecologies. Our Future. --- Tagungsband der 14. Internationalen Tagung Wirtschaftsinformatik (WI 2019)},
  pages = {1220--1234},
  series = {WI '19},
  editor = {Ludwig Thomas and Pipek Volkmar},
  year = {2019},
  address = {Siegen},
  url = {https://wi2019.de/wp-content/uploads/Tagungsband_WI2019.pdf},
  note = {Publication status: Published}
}

Research article (journal)

Betzing, J. H., Tietz, M., vom Brocke, J., & Becker, J. (2019). The impact of transparency on mobile privacy decision making. Electronic Markets, 30(3), 607–625.
More details BibTeX Full text DOI

@article{BetzingTVBB2019TheImpactOf,
  author = {Jan Hendrik Betzing and Matthias Tietz and Jan {vom Brocke} and Jörg Becker},
  title = {The impact of transparency on mobile privacy decision making},
  journal = {Electronic Markets},
  year = {2019},
  volume = {30},
  number = {3},
  pages = {607--625},
  doi = {10.1007/s12525-019-00332-3},
  url = {https://link.springer.com/article/10.1007%2Fs12525-019-00332-3},
  note = {Publication status: Published}
}

Thesis (doctoral or post-doctoral)

Betzing, J. H. (2019). Digitalization of High Street Retail: Design, Development, and Evaluation of a Multi-sided Digital Community Platform. at the Westfälische Wilhelms-Universität Münster. Münster, Germany.
More details BibTeX Full text

@phdthesis{Betzing2019Digitalization,
  author = {Jan Hendrik Betzing},
  title = {Digitalization of High Street Retail: Design, Development, and Evaluation of a Multi-sided Digital Community Platform},
  school = {Westfälische Wilhelms-Universität Münster},
  year = {2019},
  address = {Münster, Germany},
  url = {http://nbn-resolving.de/urn:nbn:de:hbz:6-52149645251},
  note = {Publication status: Published}
}

2018

Research article (book contribution)

Matzner, M., Plenter, F., Betzing, J. H., Chasin, F., von Hoffen, M., Löchte, M., Pütz, S., & Becker, J. (2018). CrowdStrom — Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging. In vom Brocke, J., & Mendling, J. (Eds.), Business Process Management Cases. Digital Innovation and Business Transformation in Practice (1st ed., pp. 337–359). Management for Professionals. Springer International Publishing.
More details BibTeX DOI

@incollection{MatznerPBCVHLPB2018CrowdStrom,
  author = {Martin Matzner and Florian Plenter and Jan Hendrik Betzing and Friedrich Chasin and Moritz {von Hoffen} and Matthias Löchte and Sarah Pütz and Jörg Becker},
  title = {CrowdStrom --- Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging},
  booktitle = {Business Process Management Cases. Digital Innovation and Business Transformation in Practice},
  edition = {1},
  pages = {337--359},
  series = {Management for Professionals},
  editor = {Jan {vom Brocke} and Jan Mendling},
  year = {2018},
  publisher = {Springer International Publishing},
  isbn = {978-3-319-58306-8},
  issn = {2192-8096},
  doi = {10.1007/978-3-319-58307-5_18},
  note = {Publication status: Published}
}

Research article in proceedings (conference)

Bartelheimer, C., Betzing, J. H., Berendes, I., & Beverungen, D. (2018). Designing Multi-sided Community Platforms for Local High Street Retail. In Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK.
More details BibTeX Full text

@inproceedings{BartelheimerBBB2018DesigningMultiSided,
  author = {Christian Bartelheimer and Jan Hendrik Betzing and Ingo Berendes and Daniel Beverungen},
  title = {Designing Multi-sided Community Platforms for Local High Street Retail},
  booktitle = {Proceedings of the 26$^{th}$ European Conference on Information Systems},
  series = {ECIS '18},
  year = {2018},
  address = {Portsmouth, UK},
  url = {http://ecis2018.eu/wp-content/uploads/2018/09/1805-doc.pdf},
  note = {Publication status: Published}
}

Berendes, C. I., Bartelheimer, C., Betzing, J. H., & Beverungen, D. (2018). Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language. In Proceedings of the 39th International Conference on Information Systems, San Francisco, CA, USA.
More details BibTeX Full text

@inproceedings{BerendesBBB2018DataDriven,
  author = {C. Ingo Berendes and Christian Bartelheimer and Jan Hendrik Betzing and Daniel Beverungen},
  title = {Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language},
  booktitle = {Proceedings of the 39$^{th}$ International Conference on Information Systems},
  series = {ICIS '18},
  year = {2018},
  address = {San Francisco, CA, USA},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1059&context=icis2018},
  note = {Publication status: Published}
}

Betzing, J. H. (2018). Beacon-based Customer Tracking across the High Street: Perspectives for Location-based Smart Services in Retail. In Proceedings of the 24th Americas Conference on Information Systems, New Orleans, LA, US.
More details BibTeX Full text

@inproceedings{Betzing2018BeaconBased,
  author = {Jan Hendrik Betzing},
  title = {Beacon-based Customer Tracking across the High Street: Perspectives for Location-based Smart Services in Retail},
  booktitle = {Proceedings of the 24$^{th}$ Americas Conference on Information Systems},
  series = {AMCIS '18},
  year = {2018},
  address = {New Orleans, LA, US},
  url = {http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1429&context=amcis2018},
  note = {Publication status: Published}
}

Betzing, J. H., Beverungen, D., & Becker, J. (2018). Design Principles for Co-Creating Digital Customer Experience in High Street Retail. In Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018), Lüneburg, Deutschland, 2083–2094.
More details BibTeX Full text

@inproceedings{BetzingBB2018DesignPrinciples,
  author = {Jan Hendrik Betzing and Daniel Beverungen and Jörg Becker},
  title = {Design Principles for Co-Creating Digital Customer Experience in High Street Retail},
  booktitle = {Tagungsband Data driven X --- Turning Data into Value --- Band V},
  pages = {2083--2094},
  series = {MKWI '18},
  editor = {Paul Drews and Burkhardt Funk and Peter Niemeyer and Lin Xie},
  year = {2018},
  address = {Leuphana Universität Lüneburg},
  url = {http://mkwi2018.leuphana.de/wp-content/uploads/MKWI_55.pdf},
  note = {Publication status: Published}
}

Betzing, J. H., Hoang, A.-Q. M., & Becker, J. (2018). In-store Technologies in the Retail Servicescape. In Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018), Lüneburg, Deutschland, 1671–1682.
More details BibTeX Full text

@inproceedings{BetzingHB2018InStoreTechnologies,
  author = {Jan Hendrik Betzing and Anh-Quoc Martin Hoang and Jörg Becker},
  title = {In-store Technologies in the Retail Servicescape},
  booktitle = {Tagungsband Data driven X --- Turning Data into Value --- Band IV},
  pages = {1671--1682},
  series = {MKWI '18},
  editor = {Paul Drews and Burkhardt Funk and Peter Niemeyer and Lin Xie},
  year = {2018},
  address = {Leuphana Universität Lüneburg},
  url = {http://mkwi2018.leuphana.de/wp-content/uploads/MKWI_3.pdf},
  note = {Publication status: Published}
}

Matzner, M., Plenter, F., Chasin, F., Betzing, J. H., & von Hoffen, M. (2018). New Service Development Through Action Design Research in Joint Research Projects. In Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK.
More details BibTeX Full text

@inproceedings{MatznerPCBVH2018NewService,
  author = {Martin Matzner and Florian Plenter and Friedrich Chasin and Jan Hendrik Betzing and Moritz {von Hoffen}},
  title = {New Service Development Through Action Design Research in Joint Research Projects},
  booktitle = {Proceedings of the 26$^{th}$ European Conference on Information Systems},
  series = {ECIS '18},
  year = {2018},
  address = {Portsmouth, UK},
  url = {http://ecis2018.eu/wp-content/uploads/2018/09/1621-doc.pdf},
  note = {Publication status: Published}
}

Research article (journal)

Plenter, F., Chasin, F., von Hoffen, M., Betzing, J. H., Matzner, M., & Becker, J. (2018). Assessment of Peer-provider Potentials to Share Private Electric Vehicle Charging Stations. Transportation Research Part D: Transport and Environment, 64(October 2018), 178–191.
More details BibTeX Full text DOI

@article{PlenterCVHBMB2018Assessment,
  author = {Florian Plenter and Friedrich Chasin and Moritz {von Hoffen} and Jan Hendrik Betzing and Martin Matzner and Jörg Becker},
  title = {Assessment of Peer-provider Potentials to Share Private Electric Vehicle Charging Stations},
  journal = {Transportation Research Part D: Transport and Environment},
  year = {2018},
  volume = {64},
  number = {October 2018},
  pages = {178--191},
  doi = {10.1016/j.trd.2018.02.013},
  url = {https://doi.org/10.1016/j.trd.2018.02.013},
  note = {Publication status: Published}
}

von Hoffen, M., Hagge, M., Betzing, J. H., & Chasin, F. (2018). Leveraging social media to gain insights into service delivery: a study on Airbnb. Information Systems and e-Business Management (ISeB), 16(2), 247–269.
More details BibTeX DOI

@article{VonHoffenHBC2018Leveraging,
  author = {Moritz {von Hoffen} and Marvin Hagge and Jan Hendrik Betzing and Friedrich Chasin},
  title = {Leveraging social media to gain insights into service delivery: a study on Airbnb},
  journal = {Information Systems and e-Business Management (ISeB)},
  year = {2018},
  volume = {16},
  number = {2},
  pages = {247--269},
  doi = {10.1007/s10257-017-0358-7},
  note = {Publication status: Published}
}

2017

Research article (book contribution)

Becker, J., Backhaus, K., Borchert, M., Matzner, M., Plenter, F., Benthaus, S., Betzing, J. H., Chasin, F., von Hoffen, M., Löchte, M., Pütz, S., Todenhöfer, L., & Weiße, A. (2017). Entwicklung einer Peer-to-Peer Sharingplattform für das Laden von Elektrofahrzeugen. In Ganz, W., Kampker, A., & Satzger, G. (Eds.), Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität” (pp. 62–69). Stuttgart: Fraunhofer Verlag.
More details BibTeX Full text

@incollection{BeckerBBMPBBCVHLPTW2017Entwicklung,
  author = {Jörg Becker and Klaus Backhaus and Margret Borchert and Martin Matzner and Florian Plenter and Stefan Benthaus and Jan Hendrik Betzing and Friedrich Chasin and Moritz {von Hoffen} and Matthias Löchte and Sarah Pütz and Lydia Todenhöfer and Anna Weiße},
  title = {Entwicklung einer Peer-to-Peer Sharingplattform für das Laden von Elektrofahrzeugen},
  booktitle = {Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”},
  pages = {62--69},
  editor = {Walter Ganz and Achim Kampker and Gerhard Satzger},
  year = {2017},
  publisher = {Fraunhofer Verlag},
  address = {Stuttgart},
  isbn = {978-3-8396-1212-5},
  url = {http://www.elektromobilitaet-dienstleistungen.de/wp-content/uploads/2017/07/Dienstleistungen-als-Erfolgsfaktor-fuer-Elektromobilitaet_Ergebnisse-Foerderschwerpunkt_BMBF_2017.pdf},
  note = {Publication status: Published}
}

Research article in proceedings (conference)

Betzing, J. H. (2017). Design and Development of an Event-driven In-memory Business Process Engine. In Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), Thessaloniki, Griechenland, 23–32.
More details BibTeX DOI

@inproceedings{Betzing2017DesignAndDevelopment,
  author = {Jan Hendrik Betzing},
  title = {Design and Development of an Event-driven In-memory Business Process Engine},
  booktitle = {Proceedings of the 19$^{th}$ IEEE Conference on Business Informatics (CBI 2017)},
  pages = {23--32},
  year = {2017},
  address = {Thessaloniki, Griechenland},
  doi = {10.1109/CBI.2017.31},
  note = {Publication status: Published}
}

Betzing, J. H., von Hoffen, M., Plenter, F., Chasin, F., Matzner, M., & Becker, J. (2017). One Plug at a Time — Designing a Peer-to-Peer Sharing Service for Charging Electric Vehicles. In Proceedings of the 13. Internationale Tagung Wirtschaftsinformatik (WI2017), St. Gallen, Schweiz, 1275–1278.
More details BibTeX Full text

@inproceedings{BetzingVHPCMB2017OnePlugAtA,
  author = {Jan Hendrik Betzing and Moritz {von Hoffen} and Florian Plenter and Friedrich Chasin and Martin Matzner and Jörg Becker},
  title = {One Plug at a Time --- Designing a Peer-to-Peer Sharing Service for Charging Electric Vehicles},
  booktitle = {Proceedings of the 13. Internationale Tagung Wirtschaftsinformatik (WI2017)},
  pages = {1275--1278},
  year = {2017},
  address = {St. Gallen, Schweiz},
  url = {https://www.wi2017.ch/images/wi2017-0140.pdf},
  note = {Publication status: Published}
}

Hagge, M., von Hoffen, M., Betzing, J. H., & Becker, J. (2017). Design and Implementation of a Toolkit for the Aspect-based Sentiment Analysis of Tweets. In Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), Thessaloniki, Griechenland, 379–387.
More details BibTeX DOI

@inproceedings{HaggeVHBB2017DesignAndImplementation,
  author = {Marvin Hagge and Moritz {von Hoffen} and Jan Hendrik Betzing and Jörg Becker},
  title = {Design and Implementation of a Toolkit for the Aspect-based Sentiment Analysis of Tweets},
  booktitle = {Proceedings of the 19$^{th}$ IEEE Conference on Business Informatics (CBI 2017)},
  pages = {379--387},
  year = {2017},
  address = {Thessaloniki, Griechenland},
  doi = {10.1109/CBI.2017.68},
  note = {Publication status: Published}
}

von Hoffen, M., Chasin, F., Matzner, M., Plenter, F., & Betzing, J. H. (2017). Testing Technical Feasibility in CPS Development Projects. In Proceedings of the 13. Internationale Tagung Wirtschaftsinformatik (WI2017), St. Gallen, Schweiz, 589–603.
More details BibTeX Full text

@inproceedings{VonHoffenCMPB2017TestingTechnical,
  author = {Moritz {von Hoffen} and Friedrich Chasin and Martin Matzner and Florian Plenter and Jan H Betzing},
  title = {Testing Technical Feasibility in CPS Development Projects},
  booktitle = {Proceedings of the 13. Internationale Tagung Wirtschaftsinformatik (WI2017)},
  pages = {589--603},
  year = {2017},
  address = {St. Gallen, Schweiz},
  url = {https://www.wi2017.ch/images/wi2017-0132.pdf},
  note = {Publication status: Published}
}

Research article (journal)

Betzing, J. H., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C., Berendes, I., Braun, M., Gadeib, A., von Hoffen, M., & Schallenberg, C. (2017). Interaktive, digitale Einkaufserlebnisse in Innenstädten. HMD Praxis der Wirtschaftsinformatik, 54(5), 659–671.
More details BibTeX DOI

@article{BetzingBBMSBBBGVHS2017Interaktive,
  author = {Jan Hendrik Betzing and Daniel Beverungen and Jörg Becker and Martin Matzner and Gertrud Schmitz and Christian Bartelheimer and Ingo Berendes and Marina Braun and Andera Gadeib and Moritz {von Hoffen} and Christian Schallenberg},
  title = {Interaktive, digitale Einkaufserlebnisse in Innenstädten},
  journal = {HMD Praxis der Wirtschaftsinformatik},
  year = {2017},
  volume = {54},
  number = {5},
  pages = {659--671},
  doi = {10.1365/s40702-017-0343-0},
  note = {Publication status: Published}
}