• 2025

    Research article (journal)

    Scholta, H., Halsbenning, S., & Niemann, M. (2025). A coordination perspective on digital public services in federal states. Government Information Quarterly, 42(1).
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  • 2022

    Research article (book contribution)

    Niemann, M., Assenmacher, D., Brunk, J., Riehle, D. M., Becker, J., & Trautmann, H. (2022). (Semi-)Automatische Kommentarmoderation zur Erhaltung Konstruktiver Diskurse. In Weitzel, G., & Mündges, S. (Eds.), Hate Speech — Definitionen, Ausprägungen, Lösungen (pp. 249–274). Wiesbaden: VS Verlag für Sozialwissenschaften.
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    Research article in proceedings (conference)

    Justen, L., Müller, K., Niemann, M., & Becker, J. (2022). No Time like the Present: Effects of Language Change on Automated Comment Moderation. In Poels, G., da, S. M. M., de Kinderen, S., Sales, T. P., & Gordijn, J. (Eds.), Proceedings of the Conference on Business Informatics 2022 (pp. 40–50). Online: Wiley-IEEE Computer Society Press.
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    Koelmann, H., Müller, K., Niemann, M., & Riehle, D. M. (2022). Moderating the Good, the Bad, and the Hateful: Moderators' Attitudes towards ML-based Comment Moderation Support Systems. In Spezzano, F., Amaral, A., Ceolin, D., Fazio, L., & Serra, E. (Eds.), Disinformation in Open Online Media — 4th Multidisciplinary International Symposium, MISDOOM 2022, Boise, ID, USA, October 11–12, 2022, Proceedings (pp. 100–113). Lecture Notes in Computer Science: Vol. 13545. Cham: Springer Nature.
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    Thesis (doctoral or post-doctoral)

    Niemann, M. (2022). Design and Development of an Analytics as a Service Platform for Abusive Comment Moderation. at the Westfälische Wilhemls-Universität Münster. Münster: Selbstverlag — Eigenverlag.
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    Research article in digital collection (conference)

    Müller, K., Koelmann, H., Niemann, M., Plattfaut, R., & Becker, J. (2022). Exploring Audience’s Attitudes Towards Machine Learning-based Automation in Comment Moderation.
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  • 2021

    Research article in proceedings (conference)

    Assenmacher, D., Niemann, M., Müller, K., Seiler, M. V., Riehle, D. M., & Trautmann, H. (2021). RP-Mod & RP-Crowd: Moderator- and Crowd-Annotated German News Comment Datasets. In Vanschoren, J., & Yeung, S. (Eds.), Proceedings of the Neural Information Processing Systems Track on Datasets and Benchmarks 1 (NeurIPS Datasets and Benchmarks 2021) (pp. 1–14). online: Selbstverlag — Eigenverlag.
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    Halsbenning, S., Koddebusch, M., Niemann, M., & Becker, J. (2021). How to Foster e-Competence in the Public Sector? A Mixed-Method Study Using the Case of BPM. In Virkar, S., Edelmann, N., Janssen, M., Lampoltshammer, T., Lindgren, I., Alcaide, M. L., Parycek, P., Viale, P. G., Rodríguez, B. M. P., Scholl, H. J., Schwabe, G., & Tambouris, E. (Eds.), Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects of the International Conference EGOV-CeDEM-ePart 2021. University of Granada, Spain (Hybrid) 7 — 9 September 2021 (pp. 141–151). CEUR Workshop Proceedings: Vol. 3049. online: CEUR-WS.
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    Niemann, M. (2021). Elicitation of Requirements for an AI-Enhanced Comment Moderation Support System for Non-tech Media Companies. In Stephanidis, C., Antona, M., & Ntoa, S. (Eds.), HCI International 2021 — Posters (pp. 573–581). Communications in Computer and Information Science: Vol. 1419. Springer, Cham.
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    Niemann, M., Müller, K., Kelm, C., Assenmacher, D., & Becker, J. (2021). The German Comment Landscape: A Structured Overview of the Opportunities for Participatory Discourse on News Websites. In Disinformation, i. O. O. M. T. M. I. S., MISDOOM, 2., Virtual, E., September, 2., 2021, , & Proceedings, (Eds.), Bright, Jonathan; Giachanou, Anastasia; Spaiser, Viktoria; Spezzano, Francesca; George, Anna; Pavliuc, Alexandra (pp. 112–127). Lecture Notes in Computer Science: Vol. 12887. Cham: Springer.
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    Research article (journal)

    Halsbenning, S., Niemann, M., & Becker, J. (2021). Rettung der Verwaltungsdigitalisierung mittels Bildungsplattform?. Wirtschaftsinformatik & Management, 13(3), 174–183.
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    Research article in digital collection (conference)

    Halsbenning, S., & Niemann, M. (2021). Sustainable MOOC Platforms — Searching for Business Models of the Future.
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    Halsbenning, S., Niemann, M., Distel, B., & Becker, J. (2021). Playing (Government) Seriously: Design Principles for E-Government Simulation Game Platforms.
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  • 2020

    Research article in proceedings (conference)

    Becker, J., Brunk, J., Ding, W., & Niemann, M. (2020). Conceptualization of an Integrated Procedure Model for Business Process Monitoring and Prediction. In Guédria, W., Proper, H. A., Verelst, J., Hacks, S., Timm, F., Sandkuhl, K., Fellmann, M., Serapiao, G., Payan, M., Komarov, M., Maltseva, S., Uskenbayeva, R., Nazarov, D., Ge, M., Helfert, M., & Ehrlinger, L. (Eds.), Proceeding. 2020 IEEE 22nd Conference on Business Informatics (CBI 2020). Antwerp, Belgium 22-24 June 2020. Volume 2 — Research-in-Progress and Workshop Papers (pp. 49–57). Los Alamitos, California: Wiley-IEEE Computer Society Press.
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    Niemann, M., Riehle, D. M., Brunk, J., & Becker, J. (2020). What is Abusive Language? — Integrating Different Views on Abusive Language for Machine Learning. In Grimme, C., Preuss, M., Takes, F., & Waldherr, A. (Eds.), Disinformation in Open Online Media — MISDOOM 2019 (pp. 59–73). Lecture Notes in Computer Science: Vol. 12021. Springer.
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    Niemann, M., Welsing, J., Riehle, D. M., Brunk, J., Assenmacher, D., & Becker, J. (2020). Abusive Comments in Online Media and How to Fight Them: State of the Domain and a Call to Action. In van Duijn, , Max;, P., Mike;, S., Viktoria;, T., Frank;, V., & Suzan, (Eds.), Disinformation in Open Online Media. Second Multidisciplinary International Symposium, MISDOOM 2020, Leiden, The Netherlands, October 26–27, 2020, Proceedings (pp. 122–137). Lecture Notes in Computer Science: Vol. 12259. Cham: Springer.
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    Riehle, D. M., Niemann, M., Brunk, J., Assenmacher, D., Trautmann, H., & Becker, J. (2020). Building an Integrated Comment Moderation System — Towards a Semi-Automatic Moderation tool. In Meiselwitz, G. (Ed.), Social Computing and Social Media. Participation, User Experience, Consumer Experience, and Applications of Social Computing. 12th International Conference, SCSM 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings, Part II (pp. 71–86). Lecture Notes in Computer Science: Vol. 12195. Cham: Springer.
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    Research article (journal)

    Barann, B., Betzing, J. H., Niemann, M., Hoffmeister, B., & Becker, J. (2020). Exploring Customers' Likeliness to Use E-Service Touchpoints in Brick and Mortar Retail. Electronic Markets, In Print, 1–23.
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    Research article in digital collection (conference)

    Becker, J., Niemann, M., & Halsbenning, S. (2020). (Playing) Government beyond Pen and Paper: Conceptualization, Implementation, and Outlook.
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    Berendes, C. I., zur Heiden, P., Niemann, M., Hoffmeister, B., & Becker, J. (2020). Usage of Local Online Platforms in Retail: Insights from retailers' expectations.
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    Halsbenning, S., Scholta, H., & Niemann, M. (2020). The Data Doesn't Lie—An Approach for Form Usability Evaluation Based on Data Quality.
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    Jorgensen, M., Choi, M., Niemann, M., Brunk, J., & Becker, J. (2020). Multi-Class Detection of Abusive Language Using Automated Machine Learning.
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  • 2019

    Book (monograph)

    Becker, J., Niemann, M., & Halsbenning, S. (2019). Contribution to growth. European Public Procurement. Delivering economic benefits for citizens and businesses. Brüssel, Belgien: unbekannt — n.a. — unknown.
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    Research article (book contribution)

    Becker, J., Betzing, J. H., von Hoffen, M., & Niemann, M. (2019). A Tale of Two Cities: How High Streets Can Prevail in the Digital Age. In Riemer, K., Schellhammer, S., & Meinert, M. (Eds.), Collaboration in the Digital Age — How Technology Enables Individuals, Teams and Businesses (pp. 291–307). Berlin, Heidelberg: Springer.
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    Halsbenning, S., Niemann, M., Räckers, M., & Scholta, H. (2019). Prozesse und Prozessmanagement in der öffentlichen Verwaltung. In Stember, J., Eixelsberger, W., Neuroni, A., Spichiger, A., Habbel, F.-R., & Wundara, M. (Eds.), Handbuch E-Government: Technikinduzierte Verwaltungsentwicklung (pp. 245–265). Wiesbaden: Springer Gabler.
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    Research article in proceedings (conference)

    Betzing, J. H., Niemann, M., Barann, B., Hoffmeister, B., & Becker, J. (2019). Mirroring E-service for Brick and Mortar Retail: An Assessment and Survey. In Proceedings of the 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), Siegen, Deutschland, 557–571.
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    Betzing, J. H., Niemann, M., & Berendes, C. I. (2019). Privacy-friendly User Location Tracking with Smart Devices: The BeaT Prototype. In Proceedings of the 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), Siegen, Deutschland, 1967–1971.
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    Scholta, H., Niemann, M., Halsbenning, S., Räckers, M., & Becker, J. (2019). Fast and Federal—Policies for Next-Generation Federalism in Germany. In Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS 2019), Wailea, Hawaii, 3273–3282.
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    Abstract in Online-Sammlung (Konferenz)

    Niemann, M., Riehle, D. M., Brunk, J., & Becker, J. (2019). What is Abusive Language? — Integrating Different Views on Abusive Language for Machine Learning. Poster session presented at the Multidisciplinary International Symposium on Disinformation in Open Online Media, Hamburg, Germany.
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    Research article (journal)

    Scholta, H., Niemann, M., Delfmann, P., Räckers, M., & Becker, J. (2019). Semi-automatic inductive construction of reference process models that represent best practices in public administrations: A method. Information Systems, 84, 63–87.
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    Research article in digital collection (conference)

    Betzing, J. H., Bartelheimer, C., Niemann, M., Berendes, C. I., & Beverungen, D. (2019). Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail.
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    Brunk, J., Niemann, M., & Riehle, D. M. (2019). Can Analytics as a Service Save the Online Discussion Culture? — The Case of Comment Moderation in the Media Industry.
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    Halsbenning, S., & Niemann, M. (2019). The European Procurement Dilemma—First Steps to Introduce Data-Driven Policy-Making in Public Procurement.
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    Niemann, M. (2019). Abusiveness is Non-Binary: Five Shades of Gray in German Online News-Comments.
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  • 2018

    Research article (journal)

    Siqueira, D. D. B., Niemann, M., Hellingrath, B., & Buarque, D. L. N. F. (2018). Survey on Computational Trust and Reputation Models. ACM Computing Surveys, 51(5), 1–40.
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  • 2017

    Research article in proceedings (conference)

    de Siqueira Braga, D., Niemann, M., Hellingrath, B., & Buarque, d. L. N. F. (2017). Combining Behavioral Experiments and Agent-based Social Simulation to Support Trust-aware Decision-making in Supply Chains. In van den, H. J., Paula, R. A., & Filipe, J. (Eds.), Proceedings of the 9th International Conference on Agents and Artificial Intelligence — (Volume 1). Porto, Portugal: Scitepress.
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    de Siqueira Braga, D., Niemann, M., Hellingrath, B., & de Lima, N. F. B. (2017). The Game of Trust: Using Behavioral Experiment as a Tool to Assess and Collect Trust-Related Data. In Steghöfer, J.-P. &. E. B. (Ed.), Trust Management XI (pp. 41–48). Gothenburg, Sweden: Springer, Cham.
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    Niemann, M., Elischberger, F., Diedam, P., Hopkins, J., Thapa, R., de Siqueira Braga, D., Hellingrath, B., Lins, A., Raffaele, R. C., & de L., N. F. B. (2017). A Novel Serious Game for Trust-Related Data Collection in Supply Chains. In Alcañiz, M., Göbel, S., Ma, M., Fradinho, O. M., Baalsrud, H. J., & Marsh, T. (Eds.), Serious Games Lecture Notes in Computer Science: Vol. 10622. Cham: Springer International Publishing.
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