• 2019

    Forschungsartikel (Buchbeitrag)

    Betzing, J. H., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C., Berendes, I., Braun, M., Gadeib, A., von Hoffen, M., & Schallenberg, C. (2019). Interaktive, digitale Einkaufserlebnisse in Innenstädten. In Robra-Bissantz, S., & Lattemann, C. (Eds.), Digital Customer Experience (pp. 109–121). Edition HMD. Wiesbaden: Springer Vieweg.
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  • 2018

    Forschungsartikel (Buchbeitrag)

    Matzner, M., Plenter, F., Betzing, J. H., Chasin, F., von Hoffen, M., Löchte, M., Pütz, S., & Becker, J. (2018). CrowdStrom — Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging. In vom Brocke, J., & Mendling, J. (Eds.), Business Process Management Cases. Digital Innovation and Business Transformation in Practice (1st ed., pp. 337–359). Management for Professionals. Springer International Publishing.
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    Forschungsartikel in Sammelband (Konferenz)

    Matzner, M., Plenter, F., Chasin, F., Betzing, J. H., & von Hoffen, M. (2018). New Service Development Through Action Design Research in Joint Research Projects. In Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK.
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    Forschungsartikel (Zeitschrift)

    Chasin, F., von Hoffen, M., Cramer, M., & Matzner, M. (2018). Peer-to-peer Sharing and Collaborative Consumption Platforms: A Taxonomy and a Reproducible Analysis. Information Systems and e-Business Management (ISeB), 16(2), 293–325.
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    Plenter, F., Chasin, F., von Hoffen, M., Betzing, J. H., Matzner, M., & Becker, J. (2018). Assessment of Peer-provider Potentials to Share Private Electric Vehicle Charging Stations. Transportation Research Part D: Transport and Environment, 64(October 2018), 178–191.
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  • 2017

    Forschungsartikel (Buchbeitrag)

    Becker, J., Backhaus, K., Borchert, M., Matzner, M., Plenter, F., Benthaus, S., Betzing, J. H., Chasin, F., von Hoffen, M., Löchte, M., Pütz, S., Todenhöfer, L., & Weiße, A. (2017). Entwicklung einer Peer-to-Peer Sharingplattform für das Laden von Elektrofahrzeugen. In Ganz, W., Kampker, A., & Satzger, G. (Eds.), Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität” (pp. 62–69). Stuttgart: Fraunhofer Verlag.
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    Bräuer, S., Knackstedt, R., Scholta, H., & Matzner, M. (2017). Grundlagen der Informationsmodellierung. In Becker, J., Bernhold, T., Knackstedt, R., & Matzner, M. (Eds.), Planung koordinierter Wertschöpfungspartnerschaften (pp. 61–77). Berlin, Heidelberg: Springer Gabler.
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    Forschungsartikel in Sammelband (Konferenz)

    Betzing, J. H., von Hoffen, M., Plenter, F., Chasin, F., Matzner, M., & Becker, J. (2017). One Plug at a Time — Designing a Peer-to-Peer Sharing Service for Charging Electric Vehicles. In Proceedings of the 13. Internationale Tagung Wirtschaftsinformatik (WI2017), St. Gallen, Schweiz, 1275–1278.
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    von Hoffen, M., Chasin, F., Matzner, M., Plenter, F., & Betzing, J. H. (2017). Testing Technical Feasibility in CPS Development Projects. In Proceedings of the 13. Internationale Tagung Wirtschaftsinformatik (WI2017), St. Gallen, Schweiz, 589–603.
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    Forschungsartikel (Zeitschrift)

    Betzing, J. H., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C., Berendes, I., Braun, M., Gadeib, A., von Hoffen, M., & Schallenberg, C. (2017). Interaktive, digitale Einkaufserlebnisse in Innenstädten. HMD Praxis der Wirtschaftsinformatik, 54(5), 659–671.
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  • 2016

    Forschungsartikel in Sammelband (Konferenz)

    Matzner, M., Chasin, F., von Hoffen, M., Plenter, F., & Becker, J. (2016). Designing a Peer-to-Peer Sharing Service as Fuel for the Development of the Electric Vehicle Charging Infrastructure. In Proceedings of the 49th Annual Hawaii International Conference on System Sciences (HICSS-49), Kauai, Hawaii, USA, 1587–1595.
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    Forschungsartikel (Zeitschrift)

    Breuker, D., Matzner, M., Delfmann, P., & Becker, J. (2016). Comprehensible Predictive Models for Business Processes. MIS Quarterly (MISQ), 40(4), 1009–1034.
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    Folmer, E., Matzner, M., Räckers, M., Scholta, H., & Becker, J. (2016). Standardized but flexible information exchange for networked public administrations: A method. Transforming Government: People, Process and Policy, 10(2), 239–255.
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  • 2015

    Fachbuch (Herausgegebenes Buch)

    Beverungen, D., Fabry, C., Ganz, W., Matzner, M., & Satzger, G. (Eds.) (2015). Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen. Stuttgart: Fraunhofer-Verlag.
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    Forschungsartikel (Buchbeitrag)

    Breuker, D., Delfmann, P., Matzner, M., & Becker, J. (2015). Designing and Evaluating an Interpretable Predictive Modeling Technique for Business Processes. In Fournier, F., & Mendling, J. (Eds.), BPM 2014 International Workshops (pp. 541–553). Lecture Notes in Business Information Processing: Vol. 202. Berlin: Springer.
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    Matzner, M., von Hoffen, M., Heide, T., Löchte, M., Plenter, F., Benthaus, S., Fronc, S., Chasin, F., Wiget, V., Todenhöfer, L., Backhaus, K., Becker, J., & Borchert, M. (2015). Crowdsourcing-Ladedienste durch Kleinanbieter als innovatives Geschäftsmodell (CrowdStrom). In Beverungen, D., Fabry, C., Ganz, W., Matzner, M., & Satzger, G. (Eds.), Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen (pp. 129–142). Stuttgart: Fraunhofer-Verlag.
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    Forschungsartikel in Sammelband (Konferenz)

    Chasin, F., Matzner, M., Löchte, M., Wiget, V., & Becker, J. (2015). The Law: The Boon and Bane of IT-enabled Peer-to-Peer Sharing and Collaborative Consumption Services. In Proceedings of the 12th International Conference on Wirtschaftsinformatik (WI 2015), Osnabrück, 332–347.
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    Matzner, M., Chasin, F., & Todenhöfer, L. (2015). To Share or Not to Share: Towards Understanding the Antecedents of Participation in IT-Enabled Sharing Services. In Proceedings of the European Conference on Information Systems (ECIS 2015), Münster, Germany.
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    Matzner, M., von Hoffen, M., Heide, T., Plenter, F., & Chasin, F. (2015). A Method for Measuring User Preferences in Information Systems Design Choices. In Proceedings of the European Conference on Information Systems (ECIS 2015), Münster, Germany.
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    von Hoffen, M., Matzner, M., & Chasin, F. (2015). Designing an Ontology-based Web Directory for the Discovery of Sharing and Collaborative Consumption Platforms. In Proceedings of the 17th IEEE Conference on Business Informatics (CBI 2015), Lissabon, Portugal, 108–115.
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    Abstract in Online-Sammlung (Konferenz)

    Chasin, F., Matzner, M., & Rettberg, F. (2015). Private Providers of Climate-Neutral Electric Vehicle Charging Services — Enabling Remote Access to Self-Produced Energy at Other Peoples' Charging Points. Poster session presented at the Energy Informatics & Management (EIM 2015), Rotterdam, The Netherlands.
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    Forschungsartikel (Zeitschrift)

    Delfmann, P., Breuker, D., Matzner, M., & Becker, J. (2015). Supporting Information Systems Analysis Through Conceptual Model Query — The Diagramed Model Query Language (DMQL). Communications of the Association for Information Systems (CAIS) (CAIS), 37, 473–509.
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    Arbeitspapier / Working Paper

    Matzner, M., Plenter, F., Benthaus, S., Todenhöfer, L., Fronc, S., Wiget, V., Löchte, M., Chasin, F., von Hoffen, M., Backhaus, K., Becker, J., & Borchert, M. (2015). Das CrowdStrom-Geschäftsmodell. In Becker, J., Hellingrath, B., Klein, S., Kuchen, H., Müller-Funk, U., Trautmann, H., & Vossen, G. (Eds.), Arbeitsberichte des Instituts für Wirtschaftsinformatik: Vol. 137. Münster: Institut für Wirtschaftsinformatik.
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  • 2014

    Forschungsartikel in Sammelband (Konferenz)

    Becker, J., Breuker, D., Delfmann, P., & Matzner, M. (2014). Designing and Implementing a Framework for Event-based Predictive Modelling of Business Processes. In Proceedings of the International Workshop: Evolution of Information Systems and their Design Methods (EMISA 2014), Luxembourg, 71–84.
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    Breuker, D., & Matzner, M. (2014). Performances of Business Processes and Organizational Routines: Similar Research Problems, Different Research Methods — A Literature Review. In Proceedings of the European Conference on Information Systems (ECIS 2014), Tel Aviv, Israel.
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    Folmer, E., Heddier, M., Matzner, M., Räckers, M., & Becker, J. (2014). A Method for Managing IT-Based Boundary Objects: Design and Application in the Public Sector. In Proceedings of the European Conference on Information Systems (ECIS 2014), Tel Aviv, Israel.
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    Klör, B., Bräuer, S., Beverungen, D., & Matzner, M. (2014). IT-basierte Dienstleistungen für die Elektromobilität — Konzeptioneller Rahmen und Literaturanalyse. In Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), Paderborn, 2047–2066.
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    Matzner, M., & Scholta, H. (2014). Process Mining Approaches to Detect Organizational Properties in Cyber-Physical Systems. In Proceedings of the 22nd European Conference on Information Systems (ECIS 2014), Tel Aviv, Israel.
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  • 2013

    Fachbuch (Herausgegebenes Buch)

    Becker, J., & Matzner, M. (Eds.) (2013). Promoting Business Process Management Excellence in Russia. ERCIS Working Papers: Vol. 15. Münster: ERCIS — European Research Center for Information Systems.
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    Forschungsartikel in Sammelband (Konferenz)

    Averbeck, A.-K., Bernhold, T., Bräuer, S., Knackstedt, R., & Matzner, M. (2013). Towards a Reference Model of Information Exchange and Coordination in Facility Management Networks. In Meier, H. (Ed.), Product-Service Integration for Sustainable Solutions (pp. 107–120). Lecture Notes in Production Engineering Series: Vol. 5. New York: Springer-Verlag.
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    Bräuer, S., Knackstedt, R., & Matzner, M. (2013). Akteursübergreifende Informationsflussanalyse am Beispiel der Schnittstellen zwischen Bauprozess und Verwaltung. In Schweighofer, E., Kummer, F., & Hötzendorfer, W. (Eds.), Abstraktion und Applikation (pp. 123–132). books@ocg.at: Vol. 292. Salzburg: Österreichische Computer Gesellschaft.
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    Breuker, D., & Matzner, M. (2013). Statistical Sequence Analysis for Business Process Mining and Organizational Routines. In Proceedings of the European Conference on Information Systems (ECIS), Utrecht, Netherlands.
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    Schwegmann, B., Matzner, M., & Janiesch, C. (2013). A Method and Tool for Predictive Event-Driven Process Analytics. In Proceedings of the Internationale Konferenz Wirtschaftsinformatik, Leipzig, Germany.
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    Schwegmann, B., Matzner, M., & Janiesch, C. (2013). preCEP: Facilitating Predictive Event-Driven Process Analytics. In Brocke, J. v., Hekkala, R., Ram, S., & Rossi, M. (Eds.), Design Science at the Intersection of Physical and Virtual Design: Proceedings of the 8th International Conference DESRIST 2013 (pp. 448–455). Lecture Notes in Computer Science: Vol. 7939. Heidelberg: Springer.
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    Tarchinskaya, E., & Taratoukhine, V. M. M. (2013). Cloud-based Engineering Design and Manufacturing: State-of-the-Art. In Proceedings of the IFAC Conference on Manufacturing Modelling, Management, and Control, St. Petersburg, Russian Federation, 353–358.
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    Forschungsartikel (Zeitschrift)

    Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2013). Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects. IEEE Transactions on Engineering Management, 60(3), 468–482.
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    Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2013). Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach. Scandinavian Journal of Information Systems, 25(1), 37–68.
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  • 2012

    Forschungsartikel (Buchbeitrag)

    Beverungen, D., Matzner, M., Müller, O., & Becker, J. (2012). Product-Service System Approaches. In Barros, A., & Oberle, D. (Eds.), Handbook of Service Description (pp. 19–44). New York: Springer US.
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    Matzner, M., Becker, , & Jörg, (2012). Requirements for a Service Description Language: Findings from a Delphi Study. In Barros, A., & Oberle, D. (Eds.), Handbook of Service Description (pp. 503–519). New York: Springer.
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    Forschungsartikel in Sammelband (Konferenz)

    Becker, J., Matzner, M., Müller, O., & Walter, M. (2012). A Review of Event Formats as Enablers of event-driven BPM. In Aalst, W. v. d., Mylopoulos, J., Rosemann, M., Shaw, M. J., & Szyperski, C. (Eds.), Proceedings of the BPM 2011 International Workshops, Part 1 (pp. 433–445). Lecture Notes in Business Information Processing: Vol. 99. Berlin: Springer.
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    Friedenstab, J.-P., Janiesch, C., Matzner, M., & Müller, O. (2012). Extending BPMN for Business Activity Monitoring. In Proceedings of the Hawaii International Conference on System Sciences (HICSS-45), Wailea, HI, USA, 4158–4167.
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    Matzner, M., Stein, A., Stolze, C., Voigt, M., & Alexandrini, F. (2012). IS Research Challenges and Needs for Service Networks: A Brazilian-German Perspective. In Aseeva, N., Babkin, E., & Kozyrev, O. (Eds.), Proceedings of the 11th International Conference on Perspectives in Business Informatics Research (pp. 136–147). Lecture Notes in Business Information Processing (LNBIP): Vol. 128. Berlin: Springer.
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    Raffelsieper, T., Becker, J., Matzner, M., & Janiesch, C. (2012). Requirements for a Pattern Language for Event-driven Business Activity Monitoring. In Proceedings of the Multikonferenz der Wirtschaftsinformatik (MKWI 2012), Braunschweig, Germany.
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    Forschungsartikel (Zeitschrift)

    Janiesch, C., Matzner, M., & Müller, O. (2012). Beyond Process Monitoring: A Proof-of-Concept of Event-driven Business Activity Management. Business Process Management Journal, 18(4), 625–643.
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  • 2011

    Forschungsartikel (Buchbeitrag)

    Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2011). Integrierte Informationslogistik in der hybriden Wertschöpfung. In Gatermann, I., & Fleck, M. (Eds.), Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF (pp. 247–255). Frankfurt am Main: Campus Verlag.
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    Niemann, M., Janiesch, C., Kuprian, H., Korthaus, A., Müller, O., & Matzner, M. (2011). Prototypical Support. In Janiesch, C., Niemann, M., & Steinmetz, R. (Eds.), The TEXO Governance Framework — Whitepaper (pp. 118–135). The TEXO Governance Framework — Whitepaper. SAP Research.
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    Forschungsartikel in Sammelband (Konferenz)

    Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., & Müller, O. (2011). Information Needs in Service Systems — A Framework for Integrating Service and Manufacturing Business Processes. In Proceedings of the Hawaii International Conference on System Sciences (HICSS-44), Koloa, HI, USA.
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    Becker, J., Beverungen, D., Matzner, M., Müller, O., & Pöppelbuß, J. (2011). Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany. In Jain, H., Sinha, A. P., & Vitharana, P. (Eds.), Service-Oriented Perspectives in Design Science Research: Proceedings of the 6th International Conference DESRIST 2011 (pp. 366–375). Lecture Notes in Computer Science: Vol. 6629. Berlin: Springer.
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    Janiesch, C., Fischer, R., Matzner, M., & Müller, O. (2011). Business Activity Management for Service Networks in Cloud Environments. In Proceedings of the 6th Workshop on Middleware for Service Oriented Computing, Lisboa, Portugal.
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    Janiesch, C., Matzner, M., Müller, O., Vollmer, R., & Becker, J. (2011). Slipstream: Architecture Options for Real-Time Process Analytics. In Proceedings of the ACM Symposium on Applied Computing (SAC2011), Taichung, Taiwan, 295–300.
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    Janiesch, C., Matzner, M., & Müller, O. (2011). A Blueprint for Event-driven Business Activity Management. In Rinderle-Ma, S., Toumani, F., & Wolf, K. (Eds.), Proceedings of the 9th International Conference Business Process Management (BPM 2011) (pp. 17–28). Lecture Notes in Computer Science (LNCS): Vol. 6896. Berlin: Springer.
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    Janiesch, C., Matzner, M., & Müller, O. (2011). Slipstream: A BAM Proof of Concept using Standard Software. In Proceedings of the 9th International Conference on Business Process Management (BPM 2011), Demo Track, Clermont-Ferrand, France.
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    Arbeitspapier / Working Paper

    Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2011). Flexible Informationssystem-Architekturen für hybride Wertschöpfungsnetzwerke (FlexNet). In Becker, J., Grob, H.-L., Hellingrath, B., Klein, S., Kuchen, H., & Müller-Funk, U. (Eds.), Arbeitsberichte des Instituts für Wirtschaftsinformatik: Vol. 130. Münster, Germany: University of Muenster.
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  • 2010

    Forschungsartikel in Sammelband (Konferenz)

    Becker, J., Alexandrini, F., Araújo, T. S., Creutzberg, J., Matzner, M., & Voigt, M. (2010). IT-supported Strategic Management in Municipal Public Administration in Brazil. In Proceedings of the IADIS International Conference e-Society 2010, Porto, Portugal, 131–140.
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    Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2010). Total Cost of Service Life — Decision Support for Selecting and Orchestrating Services. In Proceedings of the IADIS International Conference e-Society 2010, Porto, Portugal, 322–329.
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    Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2010). Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services. In Morin, J.-H., Ralyté, J., & Snene, M. (Eds.), Exploring Service Sciences (pp. 282–288). Lecture Notes in Business Information Processing (LNBIP): Vol. 53. Berlin: Springer.
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    Becker, J., Matzner, M., & Voigt, M. (2010). Selecting Interorganizational Standards — A Management Cybernetics Perspective. In Proceedings of the 16th Americas Conference on Information Systems (AMCIS2010), Lima, Peru, 1–8.
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    Forschungsartikel (Zeitschrift)

    Becker, J., Matzner, M., & Voigt, M. (2010). Theory-based Analyses of Interorganisational Standards for Self-organising, Adaptive Value Creation Networks. Electronic Communications of the EASST, 27, 1–12.
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    Sonstige wissenschaftliche Veröffentlichung

    Deutsches Institut für Normung e.V. (2010). PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung. Berlin: Beuth Verlag.
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  • 2009

    Forschungsartikel in Sammelband (Konferenz)

    Becker, J., Beverungen, D., Knackstedt, R., & Matzner, M. (2009). Configurative Service Engineering — A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance. In Proceedings of the 42nd Hawai'i International Conference of System Sciences, Waikoloa, HI, USA.
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    Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2009). A Framework for Design Research in the Service Science Discipline. In Proceedings of the 15th Americas Conference on Information Systems, San Francisco, USA.
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    Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2009). Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector. In Alt, R., Fähnrich, K.-P., & Franczyk, B. (Eds.), Proceedings of the First International Symposium on Services Science (ISSS'09) (pp. 75–85). Leipziger Beiträge zur Wirtschaftsinformatik: Vol. 5. Berlin: Logos.
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    Becker, J., Knackstedt, R., & Matzner, M. (2009). Webservices für die Verrechnung in Wertschöpfungsnetzwerken auf Basis Vollständiger Finanzpläne. In Proceedings of the Internationale Tagung Wirtschaftsinformatik (WI 2009), Zurich, Sitzerland, 409–418.
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    Matzner, M., Voigt, M., Alexandrini, F., Araújo, T. S., & Becker, J. (2009). Process Modelling in Brazilian Public Administrations: The domain-specific PICTURE approach. In Proceedings of the 15th Americas Conference on Information Systems (AMCIS2009), San Francisco, CA, USA, 1–9.
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    Winkelmann, A., & Matzner, M. (2009). Teaching medium-sized ERP systems — a problem-based learning approach. In Papadopoulos, G. A., Wojtkowski, G., Wojtkowski, W., Wrycza, , Stanislaw, , Zupancic, , & Joze, (Eds.), Proceedings of the Information Systems Development Conference 2008 (pp. 891–901). New York: Springer.
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  • 2008

    Forschungsartikel in Sammelband (Konferenz)

    Alexandrini, F., Becker, J., Holler, D., Spaeth, F., Matzner, M., Fuchs, P., Visentainer, J., Soares, D., & Vendramini, I. (2008). Governo Eletrônico nos Municípios do Alto Vale do Itajaí — Santa Catarina — Projeto Transreg. In Proceedings of the Simpósio de Excelênciaem Gestão e Tecnologia (SEGeT 2008), Resende, RJ, Brazil.
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    Becker, J., Knackstedt, R., Matzner, M., & Pöppelbuß, J. (2008). Creating and Monitoring Intra-cooperation Settlement Systems for Product-Service Systems: a finance plan based approach. In Proceedings of the International RESER Conference 2008, Stuttgart, Germany.
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    Becker, J., Knackstedt, R., Matzner, M., & Pöppelbuß, J. (2008). Leveraging Product-Service Systems by Implementing Service Oriented Architecture. In Proceedings of the International RESER Conference 2008, Stuttgart, Germany.
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    Becker, J., Knackstedt, R., Matzner, M., & Pöppelbuß, J. (2008). The Research Map of Hybrid Value Creation: A Repository for Research Results. In Proceedings of the International RESER Conference 2008, Stuttgart, Germany.
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    Becker, J., Matzner, M., & Müller, O. (2008). Comparing Architectural Styles for Service-oriented Architectures — a REST vs. SOAP case study. In Papadopoulos, G. A., Wojtkowski, G., Wojtkowski, W., Wrycza, , Stanislaw, , Zupancic, , & Joze, (Eds.), Proceedings of the Information Systems Development Conference 2008 (pp. 207–215). New York City, NY, USA: Springer.
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    Becker, J., Matzner, M., Müller, O., & Winkelmann, A. (2008). Towards a Semantic Data Quality Management — Using Ontologies to Assess Master Data Quality in Retailing. In Proceedings of the Americas Conference on Information Systems (AMCIS), Toronto, Canada.
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    Winkelmann, A., Matzner, M., Müller, O., & Becker, J. (2008). Ein Plädoyer für die Berücksichtigung von Semantik beim Stammdaten-Alignment — Vorgehensmodell und prototypische Anwendung im Einzelhandel. In Dinter, B., Winter, R., Chamoni, P., Gronau, N., & Turowski, K. (Eds.), Synergien durch Integration und Informationslogistik (pp. 165–181). Lecture Notes in Informatics (LNI): Vol. P-138. Bonn: GI.
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    Forschungsartikel (Zeitschrift)

    Becker, J., Knackstedt, R., Matzner, M., & Kröger, T. (2008). Leistungsbündel aus Produkten und Dienstleistungen. Industrie Management, 24(5), 69–73.
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  • 2007

    Forschungsartikel in Sammelband (Konferenz)

    Becker, J., Niehaves, B., Müller-Wienbergen, F., & Matzner, M. (2007). Open Source Public Sector Business Intelligence Systems. In Wojtkowski, W., Wojtkowski, G., Lang, M., Conboy, K., & Barry, C. (Eds.), Information Systems Development: Challenges in Practice, Theory, and Education (pp. 379–391). New York City, NY, USA: Springer.
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    Arbeitspapier / Working Paper

    Matzner, M., & Räckers, M. (2007). Das Bürgerbüro als Integrationspunkt — Stand und Perspektiven der Verzahnung von Frontoffice und Backoffice in Bürgerbüros von NRW-Kommunen. In Jörg, B. (Ed.).
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