IS Research Challenges and Needs for Service Networks: A Brazilian-German Perspective

Matzner Martin, Stein Armin, Stolze Carl, Voigt Matthias, Alexandrini Fábio


Zusammenfassung
We witness a transition from physical-goods-dominated toservice-dominated economies in these days. In industrialized economies,well-established manufacturers approach erce competition by extendingtheir o erings with purposeful services in the form of custom- t solutions.In emerging market economies, enterprises try to elevate their serviceo erings by integrating cutting-edge physical goods and third-partyservices. In both situations alike forging inter-organizational alliances inservice networks allows companies taping into complementary competencesand resources while remaining a focusing on the individual corecompetencies. This paper reports on the results of a workshop that washeld with the intention to identify particular research needs of servicenetworks in industrialized and emerging market economies towards theIS disciple taking Brazil and Germany as an example. Based on the resultsfrom our intensive discussions we were able to describe cornerstonesof a research agenda being suited to address the identi ed research needs.

Schlüsselwörter
Service networks, Research agenda, BRIC



Publikationstyp
Aufsatz (Konferenz)

Begutachtet
Ja

Publikationsstatus
Veröffentlicht

Jahr
2012

Konferenz
11th International Conference on Perspectives in Business Informatics Research (BIR 2012)

Konferenzort
Nizhny Novgorod, Russian Federation

Buchtitel
Proceedings of the 11th International Conference on Perspectives in Business Informatics Research

Herausgeber
Aseeva Natalia, Babkin Eduard, Kozyrev Oleg

Seiten
136-147

Band
128

Reihe
Lecture Notes in Business Information Processing (LNBIP)

Verlag
Springer

Ort
Berlin

Sprache
Englisch

DOI

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