@inproceedings{StockhingerR2018Evaluating,
  author = {J Stockhinger and C Remfert},
  title = {Evaluating the Two-Speed IT Concept for Digitalization},
  booktitle = {HCI in Business, Government, and Organizations. Proceedings of the 5$^{th}$ International Conference, HCIBGO 2018},
  pages = {162--174},
  editor = {Fui-Hoon Nah Fiona and Sophia Xiao Bo},
  year = {2018},
  publisher = {Springer},
  address = {Las Vegas, NV},
  isbn = {978-3-319-91715-3},
  note = {Publication status: Published}
}

@incollection{Remfert2017Developing,
  author = {C Remfert},
  title = {Developing a Common Understanding of IT Services --- The Case of a German University},
  booktitle = {Human Interface and the Management of Information: Information, Knowledge and Interaction Design. HIMI 2017.},
  pages = {407--421},
  series = {Lecture Notes in Computer Science},
  volume = {10273},
  editor = {S Yamamoto},
  year = {2017},
  publisher = {Springer International Publishing},
  address = {Cham},
  issn = {978-3-319-58521-5},
  doi = {10.1007/978-3-319-58521-5_32DO-10.1007/978-3-319-58521-5_32},
  url = {https://doi.org/10.1007/978-3-319-58521-5_32DO --- 10.1007/978-3-319-58521-5_32},
  note = {Publication status: Published}
}

@incollection{RudolphTRV2017ARequirements,
  author = {D. Rudolph and A. Thoring and C. Remfert and R. Vogl},
  title = {A Requirements Engineering Process for User Centered IT Services --- Gathering Service Requirements for the University of the Future},
  booktitle = {Design, User Experience, and Usability: Theory, Methodology, and Management. 6$^{th}$ International Conference, DUXU 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings, Part I},
  pages = {275--293},
  series = {Information Systems and Applications, incl. Internet/Web, and HCI},
  volume = {10288},
  editor = {Aaron Marcus and Wentao Wang},
  year = {2017},
  publisher = {Springer},
  address = {Vancouver, Canada},
  isbn = {978-3-319-58633-5},
  note = {Publication status: Published}
}

@inproceedings{TeubnerR2017GivingITServices,
  author = {A Teubner and C Remfert},
  title = {Giving IT Services a Theoretical Backing},
  booktitle = {Human Interface and the Management of Information: Information, Knowledge and Interaction Design. HIMI 2017.},
  pages = {448--468},
  series = {Lecture Notes in Computer Science},
  volume = {10273},
  editor = {S Yamamoto},
  year = {2017},
  publisher = {Springer International Publishing},
  address = {Cham},
  issn = {978-3-319-58521-5},
  doi = {10.1007/978-3-319-58521-5_35DO-10.1007/978-3-319-58521-5_35},
  url = {https://doi.org/10.1007/978-3-319-58521-5_35DO --- 10.1007/978-3-319-58521-5_35},
  note = {Publication status: Published}
}

@article{TeubnerRC2017StrategyImplementation,
  author = {A Teubner and  Remfert and  C},
  title = {Strategy Implementation and IT/IS Financial Planning. Die Fallstudie aus der Wirtschaftsinformatik.},
  journal = {WISU --- Das Wirtschaftsstudium},
  year = {2017},
  volume = {45},
  number = {1},
  pages = {92--93},
  note = {Publication status: Published}
}

@techreport{TeubnerR2016EineFallstudie,
  author = {RA Teubner and C Remfert},
  title = {Eine Fallstudie zur Einführung des IT-Servicemanagement in einer Lehr- und Forschungseinrichtung},
  institution = {},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {139},
  volume = {139},
  editor = {Dr. J. Becker Prof. and Dr. B. Hellingrath Prof. and Dr. S. Klein Prof. and Dr. H. Kuchen Prof. and Dr. H. Trautmann Prof. and Dr. G. Vossen Prof.},
  year = {2016},
  address = {Münster},
  note = {Publication status: Published}
}

@inproceedings{RemfertT2015BringingIT,
  author = {C Remfert and RA Teubner},
  title = {Bringing IT services to life --- Insights into the challenges of IT service identification},
  booktitle = {Proceedings of the CENTERIS- Conference on ENTERprise Information Systems},
  pages = {7},
  year = {2015},
  publisher = {Elsevier},
  address = {Vilamoura/Algarve, Portugal},
  note = {Publication status: Published}
}

@article{TeubnerR2015ITServiceManagement,
  author = {RA Teubner and C Remfert},
  title = {IT Service Management: Specification of IT Services. Die Fallstudie aus der Wirtschaftsinformatik},
  journal = {WISU --- Das Wirtschaftsstudium},
  year = {2015},
  volume = {44},
  number = {6},
  pages = {698--699},
  note = {Publication status: Published}
}

@article{TeubnerR2014DieFallstudie,
  author = {A Teubner and C Remfert},
  title = {Die Fallstudie: Shared Service Centre and IT Service Management},
  journal = {WISU --- Das Wirtschaftsstudium},
  year = {2014},
  volume = {43},
  number = {5},
  pages = {653--654},
  note = {Publication status: Published}
}

@incollection{RemfertT2012DasProjektbuero,
  author = {C Remfert and A Teubner},
  title = {Das Projektbüro als Träger des Multiprojektmanagements},
  booktitle = {Projektportfoliomanagement in der IT},
  pages = {329--362},
  editor = {M Lang and S Kammerer and M Amberg},
  year = {2012},
  publisher = {},
  note = {Publication status: Published}
}

@inproceedings{TeubnerR2012ITServiceManagement,
  author = {A Teubner and C Remfert},
  title = {IT Service Management Revisited --- Insights from Seven Years of Action Research},
  booktitle = {Proceedings of the International Conference on Information Resources Management},
  pages = {14 pp.},
  year = {2012},
  address = {Vienna},
  note = {Publication status: Published}
}