• 2018

    Conference Paper

    Stockhinger, J., & Remfert, C. (2018). Evaluating the Two-Speed IT Concept for Digitalization. In Fiona, F.-H. N., & Bo, S. X. (Eds.), HCI in Business, Government, and Organizations. Proceedings of the 5th International Conference, HCIBGO 2018 (pp. 162–174). Las Vegas, NV: Springer.
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  • 2017

    Article in Journal

    Teubner, A., Remfert, , & C, (2017). Strategy Implementation and IT/IS Financial Planning. Die Fallstudie aus der Wirtschaftsinformatik. WISU — Das Wirtschaftsstudium, 45(1), 92–93.
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    Conference Paper

    Teubner, A., & Remfert, C. (2017). Giving IT Services a Theoretical Backing. In Yamamoto, S. (Ed.), Human Interface and the Management of Information: Information, Knowledge and Interaction Design. HIMI 2017. (pp. 448–468). Lecture Notes in Computer Science: Vol. 10273. Cham: Springer International Publishing.
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    Chapter in Book

    Remfert, C. (2017). Developing a Common Understanding of IT Services — The Case of a German University. In Yamamoto, S. (Ed.), Human Interface and the Management of Information: Information, Knowledge and Interaction Design. HIMI 2017. (pp. 407–421). Lecture Notes in Computer Science: Vol. 10273. Cham: Springer International Publishing.
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    Rudolph, D., Thoring, A., Remfert, C., & Vogl, R. (2017). A Requirements Engineering Process for User Centered IT Services — Gathering Service Requirements for the University of the Future. In Marcus, A., & Wang, W. (Eds.), Design, User Experience, and Usability: Theory, Methodology, and Management. 6th International Conference, DUXU 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings, Part I (pp. 275–293). Information Systems and Applications, incl. Internet/Web, and HCI: Vol. 10288. Springer.
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  • 2016

    Report

    Teubner, R., & Remfert, C. (2016). Eine Fallstudie zur Einführung des IT-Servicemanagement in einer Lehr- und Forschungseinrichtung. In Prof., D. J. B., Prof., D. B. H., Prof., D. S. K., Prof., D. H. K., Prof., D. H. T., & Prof., D. G. V. (Eds.), Arbeitsberichte des Instituts für Wirtschaftsinformatik: Vol. 139. Münster.
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  • 2015

    Article in Journal

    Teubner, R., & Remfert, C. (2015). IT Service Management: Specification of IT Services. Die Fallstudie aus der Wirtschaftsinformatik. WISU — Das Wirtschaftsstudium, 44(6), 698–699.
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    Conference Paper

    Remfert, C., & Teubner, R. (2015). Bringing IT services to life — Insights into the challenges of IT service identification. In Proceedings of the CENTERIS- Conference on ENTERprise Information Systems, Vilamoura/Algarve, Portugal, 7.
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  • 2014

    Article in Journal

    Teubner, A., & Remfert, C. (2014). Die Fallstudie: Shared Service Centre and IT Service Management. WISU — Das Wirtschaftsstudium, 43(5), 653–654.
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  • 2012

    Conference Paper

    Teubner, A., & Remfert, C. (2012). IT Service Management Revisited — Insights from Seven Years of Action Research. In Proceedings of the International Conference on Information Resources Management, Vienna, 14 pp.
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    Chapter in Book

    Remfert, C., & Teubner, A. (2012). Das Projektbüro als Träger des Multiprojektmanagements. In Lang, M., Kammerer, S., & Amberg, M. (Eds.), Projektportfoliomanagement in der IT (pp. 329–362).
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