IT Service Management: Specification of IT Services. Die Fallstudie aus der Wirtschaftsinformatik
Teubner RA, Remfert C
Keywords
IT Service Management (ITSM); IT Service; IT Service Level Agreement (SLA); IT Service Specification
Publication type
Forschungsartikel (Zeitschrift)
Peer reviewed
No
Publication status
Published
Year
2015
Journal
WISU - Das Wirtschaftsstudium
Volume
44
Issue
6
Start page
698
End page
699
Language
English
ISSN
0340-3084