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Prof. Dr. Christian Remfert
Former Research Assistant

Interorganisational Systems Group (IOS)

Leonardo Campus 11
48149 Münster



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  • Theses Supervision

  • definitely finished

    Practicability of IT services in operational use

    Analysis of challenges faced by organizations introducing IT Service Management, in particular concerning the definition and contracting of IT Services.

    Project status definitely finished
    Project time 01.04.2010- 31.12.2022
    Keywords IT Operations Management; ITIL; IT Service Management; IT Infrastructure Library; ISO 20000

     

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Interorganisational Systems Group (IOS)

Leonardo-Campus 11
48149 Münster
Germany

Tel.: +49 251 83-38110
Fax: +49 251 83-38119
wi.sek@wi.uni-muenster.de

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