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    FOKUS:SE - Researcher Network Service Engineering

    Services are highly relevant to the economy and the society. The market success and quality of services depend on their concept and design. The DFG-sponsered research network "FOKUS:SE" connects different German research institutions, which are doing theoretical and practical research on service engineering.


    Project status definitely finished
    Project time 01.01.2015- 01.01.2021
    Website https://fokusse.ifdt.org/
    Keywords Service Engineering; Research Network; German Research Foundation; DFG

     

    Joint Project: smart services for interactive customer experiences in High Street Retailing - project part: Mobile application development for location-based services

    smartmarket² adapts successful strategies from online retailing to high street retailing to create interactive customer experiences. The goal is to strengthen the versatility and the attractiveness of high streets and city centers, and to reinforce the individual business models of local retailers against their common competition with online retailing.


    Project status definitely finished
    Project time 01.03.2017- 30.06.2020
    Website http://www.smartmarketsquare.de
    Funding source Federal Ministry of Education and Research
    Project number 02K15A074
    Keywords Retail; Digitalisation; Customer Experience; Location-based Services; Service Engineering

     

    Propelling Business Process Management by Research and Innovation Staff Exchange

    RISE_BPM networks world-leading research institutions and corporate innovators to develop new horizons for Business Process Management (BPM). BPM is a boundary-spanning discipline focused on division and re-integration of day-to-day work in organisations and on analysis of process data for organisational decision-making. Recent break-through innovations in Social Computing, Smart Devices, Real-Time Computing, and Big Data Technology create a strong impetus for propelling BPM into a pervasive corporate topic that enables design of entirely new products and services.


    Project status definitely finished
    Project time 01.05.2015- 30.04.2019
    Website http://www.rise-bpm.eu
    Funding source EC H2020 - Marie Skłodowska-Curie Actions - Research and Innovation Staff Exchange
    Project number 645751
    Keywords Business Process Management; BPM; Business Processes

     

    Joint Project: Crowdsourcing - Charging Service Provided by Private Persons as an Innovative Business Model - Project Part: User Acceptance and Service Design

    CrowdStrom is a project that aims at developing a new business model for electric vehicle charging infrastructure. Through involvement of charging stations owned by private persons, the business model addresses challenges of the current infrastructure development for electric vehicles.


    Project status definitely finished
    Project time 01.05.2015- 31.01.2017
    Website http://www.crowdstrom.de/
    Funding source Federal Ministry of Education and Research
    Project number 01FE13019E
    Keywords Crowd-Sourcing; Electric vehicle network; Service science research; willingness to pay; incentive system; charging infrastructure

     

    Federal Information Management

    Many public administrations maintain their information on administrative procedures on their own. This leads to a heterogeneous information landscape. It is, however, crucial for maintaining a reliable public service that same content is always described the same. Here, the FIM project comes into play. It is the goal to build up an information management that supports information exchange across all federal levels between internal processes and between public administrations and citizens (public service). This will be achieved by combining functional and technical Standardization.


    Project status definitely finished
    Project time 04.12.2012- 31.12.2015
    Website http://www.it-planungsrat.de/DE/Projekte/Steuerungsprojekte/Steuerungsprojekte_NEGS/FIM/fim_node.html
    Funding source Ministerium der Finanzen des Landes Sachsen-Anhalt
    Project number 029-211-01-Nr. WB 2a
    Keywords Information Management; E-Government

     

    Perceptible Integration of Products and Services as necessary for the requirements-oriented Coordination of Product Service System Networks

    In product service system networks manufacturers and service organizations collaborate for providing customers with individualized solutions. Cooperation Experience focuses on developing a methodology that allows to conceptualize these networks, with a special focus on the required coordination between the participating actors’ tasks. With this method and a supporting test environment, the collaboration between the actors is visualized and the impacts and requirements for inter-organizational information flows and document exchanges are explicated. For supporting the application of the method, reference contents are generated and integrated into the supporting prototypical tools. Within this project, the University of Muenster is responsible for the design and implementation of these software prototypes.


    Project status definitely finished
    Project time 01.12.2013- 30.11.2015
    Website http://www.cooperation-experience.de
    Funding source Federal Ministry of Education and Research
    Project number 01XZ13013
    Keywords Cooperation Experience; Service Engineering; Product Service Systems; Value Networks; Service Science; Construction and Operating of Facilities; Facility Management

     

    PUSH Münsterland

    PUSH Münsterland aims at making SME in the project region aware of business opportunities arising from customer solutions that consist of physical products and services. The project will collect knowledge and best practices residing at universities and companies in the project region, and it will create innovative methods and tools to make that resources accessible by the SMEs.


    Project status definitely finished
    Project time 15.08.2014- 14.08.2015
    Website http://www.push-muensterland.de/
    Funding source EC - European Regional Development Fund
    Project number IV A 5-43-01/2.1/Z27C
    Keywords Service Science; Product-Service Systems; Hybrid Value Creation

     

    Joint Project: Crowdsourcing - Charging Service Provided by Private Persons as an Innovative Business Model - Project Part: User Acceptance and Service Design

    CrowdStrom is a project that aims at developing a new business model for electric vehicle charging infrastructure. Through involvement of charging stations owned by private persons, the business model addresses challenges of the current infrastructure development for electric vehicles.


    Project status definitely finished
    Project time 01.12.2013- 28.02.2015
    Website http://www.crowdstrom.de/
    Funding source Federal Ministry of Education and Research
    Project number 01FE13019
    Keywords Crowd-Sourcing; Electric vehicle network; Service science research; willingness to pay; incentive system; charging infrastructure

     

    Joint German-Russian Innovation Forum "Promoting business process management excellence in Russia" (PropelleR 2012)


    Project status definitely finished
    Project time 01.11.2011- 30.04.2012
    Website http://propeller.ercis.org
    Funding source Federal Ministry of Education and Research
    Project number RUS 11/43J
    Keywords business process management; business process; Russia; Cooperation; business process excellence

     

    German-Brazilian Workshop on Management and Engineering of IT-Supported Business Networks, Administration Networks and Social Networks


    Project status definitely finished
    Project time 01.04.2011- 31.07.2011
    Website http://deubranet.ercis.org/
    Funding source Federal Ministry of Education and Research
    Project number BRA 11/Q01
    Keywords Network Research; Business Networks; Administration Networks; Social Networks; Workshop

     

    Initiation of Bilateral Cooperation with Brazil - Evaluating Standards for Interorganizational Process Integration in Brazilian-German Value Networks


    Project status definitely finished
    Project time 01.05.2010- 31.05.2010
    Funding source DFG - Initiation of International Collaboration
    Project number BE 1422/18-1
    Keywords Cooperation; Brazil; Network; Business Process; Interorganizational Process; Process Integration; Standards

     

    Flexible Information Systems Architectures for Service Networks


    Project status definitely finished
    Project time 01.10.2006- 31.03.2010
    Website http://ercis.org/node/127
    Funding source Federal Ministry of Education and Research
    Project number 01FD0629
    Keywords Hybrid Value Creation; Networks; Value Networks; Busines Process; Integration; Information Systems; Service Science

     

    International research network for e-Government between Germany and Brazil


    Project status definitely finished
    Project time 01.01.2006- 30.06.2009
    Funding source Federal Ministry of Education and Research
    Keywords Research Network; E-Government; Brazil