• Research focuses

    • Service Research
    • Business Process Management
    • Business Process Analytics
  • Education

    since 11/2016
    Habilitation (post-doctoral evaluation) in Information Systems
    06/2012
    Graduation as Dr. rer. pol. at University of Münster
    03/2007
    Bachelor Thesis: "Documentation quality of ERP systems: Development of a causal dependency model based on empiric and theoretic approaches"
    11/2006
    Master Thesis: "Documentation and analysis of the process and application landscape at the Lichtgitter GmbH and identification of legacy integration potentials"
    08/2005- 12/2005
    Studies at Turku School of Economics and Business Administration, Turku, Finland
    10/2002- 05/2007
    Studies in Information Systems at the WWU Münster, majors: Business Administration and Information Systems
  • Positions

    since 01/2017
    Professor, Chair for Digital Industrial Service Systems, Friedrich-Alexander University Erlangen-Nuremberg
    09/2007- 12/2007
    Visiting researcher at the Universidade para o Desenv. do Alto Vale do Itajaí (UNIDAVI), Rio do Sul, Brazil
    05/2007- 12/2016
    Research Assistant at the Chair of Information Systems and Information Management, University of Münster