Sandro Franzoi
Research Assistant

Chair of Information Systems and Business Process Management (Prof. vom Brocke)

Leonardo Campus 3
48149 Münster


Room: 023

Phone: +49 251 83-38105
sandro.franzoi@ercis.uni-muenster.de

Consultation hours:

on appointment

Sandro Franzoi is a research assistant at the Chair of Information Systems and Business Process Management at the University of Münster. His research explores the dynamics of business processes and organizational routines by leveraging computational methods such as process mining. In particular, he studies how large amounts of digital trace data and the associated behavioral visibility can be leveraged to better understand organizations and their business processes. 



External profiles:
ResearchGate
LinkedIn

  • Research article (journal)

    2025

    vom Brocke, J., Franzoi, S., Kipping, G., & Grisold, T. (2025). Managing Business Processes in Times of Continuous Change. Balancing Emergence and Control. Controlling: Zeitschrift für erfolgsorientierte Unternehmenssteuerung, 37(1), 11–17.
    More details BibTeX

  • Research article in proceedings (conference)

    2024

    Franzoi, S., Delwaulle, M., Dyong, J., Schaffner, J., Burger, M., & vom Brocke, J. (2024). Using Large Language Models to Generate Process Knowledge from Enterprise Content. In Resinas, M., van der, A. H., del, R.-O. A., & Leopold, H. (Eds.), Lecture Notes in Business Information Processing (LNBIP) (pp. 1–12). Cham: Springer Publishing. (accepted / in press (not yet published))
    More details BibTeX

    Franzoi, S., Hartl, S., Grisold, T., & vom Brocke, J. (2024). Effects of IT-based Changes on the Complexity of an Organizational Routine. In Taneja, S. (Ed.), Academy of Management Proceedings (pp. 1–40). Chicago: Academy of Management Proceedings.
    More details BibTeX DOI

    Grisold, T., van der, A. H., Franzoi, S., Hartl, S., Mendling, J., & vom Brocke, J. (2024). A Context Framework for Sense-making of Process Mining Results. In IEEE, (Ed.), Proceedings of the 6th International Conference on Process Mining (ICPM) (pp. 57–64). Lyngby, Denmark: Wiley-IEEE Computer Society Press.
    More details BibTeX DOI

    2023

    Franzoi, S., Grisold, T., & vom Brocke, J. (2023). Studying Dynamics and Change with Digital Trace Data: A Systematic Literature Review. In Aanestad, M., Klein, S., Tarafdar, M., Han, S., Laumer, S., & Ramos, I. (Eds.), Proceedings of the 31st European Conference on Information Systems (pp. 1–16). United States: AIS eLibrary.
    More details BibTeX Full text

    Hartl, S., Franzoi, S., Grisold, T., & vom Brocke, J. (2023). Explaining Change with Digital Trace Data: A Framework for Temporal Bracketing. In Bui, T. X. (Ed.), Proceedings of the 56th Hawaii International Conference on System Sciences (pp. 5663–5672). Maui, Hawaii: Hawaii International Conference on System Sciences.
    More details BibTeX Full text

    2022

    Franzoi, S., & vom Brocke, J. (2022). Sustainability by Default? Nudging Carbon Offsetting Behavior in E-Commerce. In Beck, R. (Ed.), Proceedings of the 30th European Conference on Information Systems (pp. 1–15). Timisoara, Rumänien: Association for Information Systems.
    More details BibTeX Full text

    Kipping, G., Djurica, D., Franzoi, S., Grisold, T., Marcus, L., Schmid, S., vom Brocke, J., Mendling, J., & Röglinger, M. (2022). How to Leverage Process Mining in Organizations — Towards Process Mining Capabilities. In Di, C. C., Dijkman, R., del, R. O. A., & Rinderle-Ma, S. (Eds.), Business Process Management: 20th International Conference (pp. 40–46). Lecture Notes in Computer Science. Cham: Springer.
    More details BibTeX DOI

  • Research article (book contribution)

    2025

    Eggarter, M., Keiser, K., & Franzoi, S. (2025). Toward a Process-Centered Organization: The Operational Excellence Journey at Getzner. In vom Brocke, J., Mendling, J., & Rosemann, M. (Eds.), Business Process Management Cases Vol. 3: Implementation in Practice. Cham: Springer. (accepted / in press (not yet published))
    More details BibTeX