Former Research Assistant
Chair of Information Systems and Information Management
Leonardo Campus 3
48149
Münster
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Leonardo Campus 3
48149
Münster
Project status | definitely finished |
Project time | 01.05.2019- 30.10.2019 |
Funding source | PEM GmbH |
Keywords | Wirtschaftsinformatik; Informationsmanagement |
Blockchain is on everyone's lips and has the potential to disrupt not only the business world. This project conceptualizes and implements a prototype on the basis of consumption data in SAP's cloud services.
Project status | definitely finished |
Project time | 01.05.2019- 31.08.2019 |
Funding source | SAP SE |
Keywords | royalties management; Blockchain |
ERCIS Omni-Channel Lab - powered by Arvato
The ERCIS Omni-Channel Lab, is a research project in collaboration with Arvato CRM Solutions. The Lab combines the academic research and teaching activities of ERCIS and Arvato’s practical experience of delivering tech-enabled Omni-Channel CRM solutions from 110 global locations for many of the world’s best-known brands. Its areas of investigation focus around ‘Processes’, ‘Data’ and ‘Analytics’.
Project status | definitely finished |
Project time | 01.03.2016- 28.02.2019 |
Website | https://omni-channel.ercis.org/ |
Funding source | ARVATO direct services GmbH |
Keywords | Customer Lifecycle; Omni-Channnel Processes; Omni-Channel Business; Customer Segmentation |