@incollection{OgonekRGH2020EKompetenzen,
  author = {Nadine Ogonek and Michael Räckers and Steffen Gilge and Sara Hofmann},
  title = {E-Kompetenzen},
  booktitle = {Handbuch Digitalisierung in Staat und Verwaltung},
  pages = {611--622},
  editor = {Tanja Klenk and Frank Nullmeier and Göttrik Wewer},
  year = {2020},
  publisher = {Springer},
  isbn = {978-3-658-23668-7},
  doi = {10.1007/978-3-658-23668-7},
  note = {Publication status: Published}
}

@book{VomBrockeSHT2015GrandSocietal,
  editor = {Jan {vom Brocke} and Armin Stein and Sara Hofmann and Sanja Tumbas},
  title = {Grand Societal Challenges in Information Systems Research and Education --- Ideas from the ERCIS Virtual Seminar Series},
  series = {SpringerBriefs in Information Systems},
  year = {2015},
  publisher = {Springer},
  isbn = {978-3-319-15027-7},
  doi = {10.1007/978-3-319-15027-7},
  note = {Publication status: Published}
}

@inproceedings{DillonDHRK2015ALongitudinal,
  author = {Stuart Dillon and Eric Deakins and Sara Hofmann and Michael Räckers and Thomas Kohlborn},
  title = {A Longitudinal Study of Local E-Government Development: The Policy Maker Perspective},
  booktitle = {Proceedings of the 23$^{rd}$ European Conference on Informtion Systems (ECIS)},
  year = {2015},
  address = {Münster, Germany},
  note = {Publication status: Published}
}

@phdthesis{Hofmann2015CitizensAdoption,
  author = {Sara Hofmann},
  title = {Citizens' Adoption of Electronic Government Services --- Recommendations for Government Communication and Service Provision on Social Networking Sites},
  school = {Universität Münster},
  year = {2015},
  note = {Publication status: Published}
}

@book{BeckerHHJKNRRSSSTWZ2014AnalyseDes,
  author = {Jörg Becker and Marcel Heddier and Sara Hofmann and Marlen Jurisch and Helmut Krcmar and Björn Niehaves and Michael Räckers and Hans Peter Rauer and John Schilling and Hendrik Scholta and Claudius Seidel and Basanta Thapa and Petra Wolf and Robert Zepic},
  title = {Analyse des Potenzials des E-Government-Gesetzes. Studie im Auftrag des Bundesministeriums des Innern},
  year = {2014},
  publisher = {NEGZ},
  address = {Berlin},
  url = {http://negz.org/sites/default/files/NEGZ_Potenzialanalyse_EGovG-Gesamtdokument_final-20141216.pdf},
  note = {Publication status: Published}
}

@inproceedings{Hofmann2014JustBecause,
  author = {S Hofmann},
  title = {Just because we can --- Governments' rationale for using social media},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS)},
  year = {2014},
  address = {Tel Aviv, Israel},
  url = {http://aisel.aisnet.org/ecis2014/proceedings/track23/11},
  note = {Publication status: Published}
}

@inproceedings{LangH2014IsFacebook,
  author = {M Lang and S Hofmann},
  title = {Is Facebook Ready for Open Government? A Quantitative Analysis amongst its Users},
  booktitle = {Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI)},
  year = {2014},
  address = {Paderborn, Deutschland},
  note = {Publication status: Published}
}

@inproceedings{DillonDBKHR2013LocalEGovernment,
  author = {S Dillon and E Deakins and D Beverungen and T Kohlborn and S Hofmann and M Räckers},
  title = {Local e-Government Transformation --- An International Comparison},
  booktitle = {WEBIST},
  pages = {361--367},
  year = {2013},
  address = {Aachen, Germany},
  note = {Publication status: Published}
}

@inproceedings{HofmannRBB2013OldBlunders,
  author = {Sara Hofmann and Michael Räckers and Daniel Beverungen and Jörg Becker},
  title = {Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks},
  booktitle = {Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46)},
  year = {2013},
  address = {Maui, Hawaii},
  isbn = {978-1-4673-5933-7},
  note = {Publication status: Published}
}

@inproceedings{MalsbenderHB2013AligningCapabilities,
  author = {A Malsbender and S Hofmann and J Becker},
  title = {Aligning Capabilities and Social Media Affordances for Open Innovation in Governments},
  booktitle = {Proceedings of the 24$^{th}$ Australasian Conference on Information Systems (ACIS)},
  year = {2013},
  address = {Melbourne, Australien},
  note = {Publication status: Published}
}

@inproceedings{PlattfautKHBNRB2013Unravelling,
  author = {Ralf Plattfaut and Thomas Kohlborn and Sara Hofmann and Daniel Beverungen and Björn Niehaves and Michael Räckers and Jörg Becker},
  title = {Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia},
  booktitle = {Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences},
  pages = {1983--1991},
  year = {2013},
  address = {Maui, Hawaii, USA},
  doi = {10.1109/HICSS.2013.585},
  note = {Publication status: Published}
}

@article{HofmannBRB2013WhatMakesLocal,
  author = {Sara Hofmann and Daniel Beverungen and Michael Räckers and Jörg Becker},
  title = {What Makes Local Governments' Online Communications Successful? Insights from a Multi-Method Analysis of Facebook},
  journal = {Government Information Quarterly},
  year = {2013},
  volume = {30},
  number = {4},
  pages = {387--396},
  doi = {10.1016/j.giq.2013.05.013},
  note = {Publication status: Published}
}

@article{PlattfautHKBRNB2013Verwaltungsdienstleistungen,
  author = {Ralf Plattfaut and Sara Hofmann and Thomas Kohlborn and Daniel Beverungen and Michael Räckers and Björn Niehaves and Jörg Becker},
  title = {Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?},
  journal = {eGovernment Review},
  year = {2013},
  volume = {11},
  pages = {14--15},
  url = {http://www.egovernment-review.org/aeltere-ausgaben.html},
  note = {Publication status: Published}
}

@article{RaeckersHB2013TheInfluence,
  author = {Michael Räckers and Sara Hofmann and Jörg Becker},
  title = {The Influence of Social Context and Targeted Communication on e-Government Service Adoption},
  journal = {Lecture Notes in Computer Science (LNCS)},
  year = {2013},
  volume = {8074},
  pages = {298--309},
  note = {Publication status: Published}
}

@inproceedings{BergenerH2012Collaborative,
  author = {Katrin Bergener and Sara Hofmann},
  title = {Collaborative Media Choice Processes in Virtual Teams},
  booktitle = {8$^{th}$ International Conference on Collaborative Computing: Networking, Applications and Worksharing (CollaborateCom), 2012},
  pages = {372--380},
  year = {2012},
  address = {Pittsburgh, Pennsylvania},
  isbn = {978-1-4673-2740-4},
  note = {Publication status: Published}
}

@inproceedings{HofmannH2012AdoptionOf,
  author = {Sara Hofmann and Lisa Heierhoff},
  title = {Adoption of Municipal e-Government Services --- A Communication Problem?},
  booktitle = {AMCIS 2012 Proceedings},
  year = {2012},
  address = {Seattle, WA},
  url = {http://aisel.aisnet.org/amcis2012/proceedings/EGovernment/7/},
  note = {Publication status: Published}
}

@inproceedings{HofmannJTKRWHLBK2012ForschungZur,
  author = {Sara Hofmann and Marlen Jurisch and Irina Thome and Ralf Knackstedt and Michael Räckers and Petra Wolf and Tobias Heide and Thomas Ley and Jörg Becker and Helmut Krcmar},
  title = {Forschung zur Prozessorientierten Verwaltung: Forschungsportalbasierte Status Quo-Analyse},
  booktitle = {Internationales Rechtsinformatik Symposium (IRIS)},
  pages = {177--184},
  editor = {E. F. Schweighofer and WH Kummer},
  year = {2012},
  address = {Salzburg, Österreich},
  isbn = {978-3-85403-288-5},
  note = {Publication status: Published}
}

@inproceedings{HofmannRB2012Identifying,
  author = {Sara Hofmann and Michael Räckers and Jörg Becker},
  title = {Identifying Factors of E-Government Acceptance --- A Literature Review},
  booktitle = {Proceedings of the International Conference on Information Systems (ICIS 2012)},
  year = {2012},
  address = {Orlando, Florida},
  note = {Publication status: Published}
}

@article{BeckerHJKKRTW2012Prozessorientierte,
  author = {Jörg Becker and Sara Hofmann and Marlen Jurisch and Ralf Knackstedt and Helmut Krcmar and Michael Räckers and Irina Thome and Petra Wolf},
  title = {Prozessorientierte Verwaltung --- Status quo und Forschungslücken},
  journal = {Lecture Notes in Informatics (LNI)},
  year = {2012},
  volume = {P-197},
  number = {FTVI&FTRI 2012},
  pages = {61--72},
  note = {Publication status: Published}
}

@article{BergenerVBHSVB2012OnTheImportance,
  author = {Katrin Bergener and Jan {vom Brocke} and Sara Hofmann and Armin Stein and Christina {vom Brocke}},
  title = {On the importance of agile communication skills in BPM education: Design principles for international seminars},
  journal = {Knowledge Management & E-Learning: An International Journal},
  year = {2012},
  volume = {4},
  number = {4},
  pages = {415--434},
  doi = {10.34105/j.kmel.2012.04.032},
  url = {http://www.kmel-journal.org/ojs/index.php/online-publication/article/view/181/184},
  note = {Publication status: Published}
}

@book{BeckerHHJKKLRTW2011Forschungslandkarte,
  author = {Jörg Becker and Tobias Heide and Sara Hofmann and Marlen Jurisch and Ralf Knackstedt and Helmut Krcmar and Thomas Ley and Michael Räckers and Irina Thome and Petra Wolf},
  title = {Forschungslandkarte "Prozessorientierte Verwaltung". Studie im Auftrag des Bundesministeriums des Innern},
  year = {2011},
  publisher = {},
  address = {München/Münster},
  note = {Publication status: Published}
}

@inproceedings{BeckerHR2011Akzeptanzfaktoren,
  author = {Jörg Becker and Sara Hofmann and Michael Räckers},
  title = {Akzeptanzfaktoren für E-Government-Anwendungen --- Ein Literaturüberblick},
  booktitle = {Proceedings of the Internationales Rechtsinformatik Symposion (IRIS)},
  pages = {241--244},
  year = {2011},
  address = {Salzburg, Österreich},
  note = {Publication status: Published}
}

@article{BeckerHR2011CoverageOf,
  author = {Jörg Becker and Sara Hofmann and Michael Räckers},
  title = {Coverage of eGovernment Security Issues in Mass Media},
  journal = {Lecture Notes in Computer Science (LNCS)},
  year = {2011},
  volume = {Electronic Government},
  number = {6846},
  pages = {296--307},
  doi = {10.1007/978-3-642-22878-0_25},
  note = {Publication status: Published}
}

@techreport{BeckerBEHHKR2010ITRisiken,
  author = {Jörg Becker and Philipp Bergener and Matthias Eggert and Marcel Heddier and Sara Hofmann and Ralf Knackstedt and Michael Räckers},
  title = {IT-Risiken --- Ursachen, Methoden, Forschungsperspektiven},
  institution = {Institut für Wirtschaftsinformatik, WWU Münster},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {128},
  volume = {128},
  editor = {J Becker and H-L Grob and S Klein and H Kuchen and U Müller-Funk and G Vossen},
  year = {2010},
  address = {Münster},
  note = {Publication status: Published}
}

@inproceedings{BeckerHR2009Comparative,
  author = {Jörg Becker and Sara Hofmann and Michael Räckers},
  title = {Comparative Analysis of Electronic Signatures of EU Member States},
  booktitle = {Ongoing Research, General Development Issues and Projects of EGOV 09, 8$^{th}$ International Conference},
  pages = {205--212},
  year = {2009},
  address = {Linz, Austria},
  isbn = {978-3-85499-625-5},
  note = {Publication status: Published}
}