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Pelin Aspar

RISE_BPM: Experiences from a 4-Years Horizon 2020 Researcher and Staff Exchange Project

Tuesday, 9. July 2019 - 12:00 to 13:00, Leonardo-Campus 18

RISE_BPM was the first favourably evaluated project proposal submitted by the University of Münster in cooperation with ERCIS partners within the Horizon 2020 EU funding programme. The RISE_BPM project aimed at networking research institutions and corporate innovators to develop new ideas for Business Process Management (BPM). The project consortium, besides the University of Münster as the coordinator, included partners from Australia, South Korea, Brazil, Austria, Spain, the Netherlands, and Liechtenstein.

In his talk, Armin will present the project setup, key outcomes, but - even more important - also experiences and insights from the coordinator's perspective.

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Pelin Aspar

Artificial Intelligence is a trending topic in computer science

Tuesday, 2. July 2019 - 12:00 to 13:00, Leonardo-Campus 18

Autonomous systems rely on AI to make decisions and adapt to changes. What role do security considerations play when designing such systems? This talk will give an overview of the interaction and combination of IT security with artificial intelligence.

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Pelin Aspar

The value of practical and academic partnering – the case of ERCIS & Arvato/Bertelsmann

Tuesday, 25. June 2019 - 12:00 to 13:00, Leonardo-Campus 18

While digitization and digitalization require substantial organic change (1) and often times M&A (2), partnering represents a 3rd lever for strategy execution. Partners can come from multiple backgrounds. Some working for-profit, such as software vendors, consultants or incubators. Yet there are interesting players from the non-profit arena, such as governmental institutions or universities. Universities among others focus on education but also on research that ideally contributes to solving complex and practically relevant problems. Having started with a project seminar in 2010 in collaboration with the chair of Prof. Dr. Bernd Hellingrath, Arvato and ERCIS have repeated multiple projects on interesting digital challenges. Multiple people have been hired on all levels from BSc over MSc to PhD. On top partners have jointly created new collaboration formats up to the The ERCIS Omni-channel Lab (https://omni-channel.ercis.org/) which successfully augmented 1000 experts at Arvato CRM and ended after 3 fruitful years under leadership of Prof. Dr. Dr. h.c. Dr. h.c. Jörg Becker, Prof. Dr. Gottfried Vossen and Prof. Dr. Heike Trautmann and Karsten Kraume. The presentation will refer to some specific projects driven by Matthias Carnein, MSc, Markus Heuchert, MSc and Dipl.-Inf. Leschek Homann and multiple colleagues at Arvato. The presentation will also show, how the broader ecosystem including Universities of Paderborn (Prof. Dr. Daniel Beverungen), Duisburg/Essen (Prof. Dr. Stefan Stieglitz), Nürnberg-Erlangen (Prof. Dr. Martin Matzner) to name a few was leveraged. The example at hand can serve as a reference and shows, how “easily” a partnership can be started and grow, assuming firm belief in the complementarity of academia and practice as well as an entrepreneurial mindset on both ends.

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Pelin Aspar

Test-Case Generation for Java Programs

Tuesday, 18. June 2019 - 12:00 to 13:00, Leonardo-Campus 18

Java is still one of the most popular programming languages and widely used to develop enterprise, mobile, and web applications. This talk presents an automated approach to generate unit tests for Java programs. The approach is based on symbolic execution, a popular program analysis technique that is able to explore all execution paths through a program.

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Pelin Aspar

Channel Choice Complications: Exploring the multiplex nature of citizens' channel choice

Tuesday, 28. May 2019 - 12:00 to 13:00, Leonardo-Campus 18

In spite of massive investment and increased adoption of digital services, citizens continue to use traditional channels to interact with public organizations. The channel choice (CC) field of research tries to understand citizens’ interactions with public authorities to make the interaction more efficient and increase citizen satisfaction. However, most studies have been conducted either as surveys of hypothetical services or in experimental settings, leading to a lack of empirical data from actual use contexts. Therefore, in the lunchtime seminar, I will present the results of a sequential mixed methods study which combines observations of citizen-caseworker interaction in a call center, contextual interviews with callers, and a survey classifying topics from 10,000 telephone calls. Specifically, the study explores the multiplex nature of real-life CC and the problems which cause people to call.

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Pelin Aspar

Uniform universities? Output Indicators, Data Capitalism and Steering of Science

Tuesday, 4. June 2019 - 12:00 to 13:00, Leonardo-Campus 11.3

The talk describes how commercial companies create operating systems with highly integrated services, which scientists use in every phase of their daily work and which by the way produce data about this work. These data, in turn, are processed by the commercial providers and converted into further products, which are now offered to the science bureaucracy as a tool for recruitment and research planning. The structure and marketing of both the tools for scientists and the controlling tools for the administration have features that are widely known from electronic environments (compliance through convenience, vendor-lock-in), but also features that show at the same time elements of the centrally planned economy  and (although at first sight incompatible with it) a strong competitive connotation. The presentation also discusses the possible consequences of such a data-driven science control for individual researchers  as well as for science as a social enterprise.

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Pelin Aspar

Accessible mobile and web applications: concerns regarding their development

Tuesday, 14. May 2019 - 12:00 to 13:00, Leonardo-Campus 18

In the context of approaches for mobile software development, we present our concerns on the level of accessibility and usability for their interface components. We understand that model-driven development (MDD) and cross-platform mobile development, together, may offer benefits to solve the gap and benefit the development of more accessible mobile applications. This presentation discusses the investigations and trends to include requirements for accessibility in interface components during the MDD process for mobile development.

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Pelin Aspar

Geosimulation modelling

Tuesday, 21. May 2019 - 12:00 to 13:00, Leonardo-Campus 18

Large-scale spatial systems, such as river catchments, crowds, or land use systems, are difficult to fully analyze empirically. Geosimulation models are built to enable analyses of these systems. On the one hand, geosimulation models help us to better understand the system, because we can 'experiment' with its parameters. On the other hand, geosimulation models are used to make projections of the potential future development of the system under a set of scenarios. Scenario studies are often used to simulate the effects of a range of policy options, to inform decision makers about the potential impacts of the policies. This requires models that are valid now and in the projected future, as policy decisions based on erroneous model projections can be costly and/or irreversible. The overarching goal of my research lab is to better quantify the predictive value of geosimulation models. In this presentation, I show some examples of geosimulation modelling studies, with potential links to the research in the department of Information Systems in terms of the modelled systems (e.g. energy supply) as well the used methods (e.g. error propagation and optimization).

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Pelin Aspar

Think Digitization to its End – The Impact and Importance of eGovernment to Public Administration

Tuesday, 7. May 2019 - 12:00 to 13:00, Leonardo-Campus 18

Whereas digitization offers countless opportunities to individuals as well as to organizations, public administration lacks behind in making use of advanced technologies and applying information management tools. However, as public authorities have recognized the potential of digitization for service delivery and administrative organization their efforts in establishing common digitization strategies, institutions, and electronic service delivery are faced with several challenges. Recent and ongoing research found that problems and hurdles with the implementation of all these approaches are manifold including given administrative structures, civil servants competencies or financial restrictions. In Germany, for instance, one major structural hurdle is the constitutional given federalism, which internally slows down decision processes on eGovernment actions and complicates the implementation of common eGovernment solutions like the planned interconnected portals. Externally, citizens and companies in federations are faced with confusing responsibilities not knowing where to apply for a public service. Therefore, it must be the aim of highest priority for the public sector to advance eGovernment solutions to gain a higher degree of internal efficiency, to provide citizens with convenient services and responsibilities and, lastly, to be prepared for future tasks.

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Pelin Aspar

How to master the "E" - Tools for Competence Identification, Provision and Preservation in a Digitalized Public Sector

Tuesday, 30. April 2019 - 12:00 to 13:00, Leonardo-Campus 18

The digitalization of every aspect of life is in full swing and becoming an all-embracing societal phenomenon. Public administrations worldwide, eager to increase their efficiency and effectiveness, are in a change process, induced by the pervasiveness of technological advancements. This development does not only mean the substitution of analogue processes by the integration of information technologies, but first and foremost leads to changing demands on the tasks, roles and competences of the ones, who need to implement those changes, i.e. the public servants. The study we conducted therefore explores relevant roles and respective competences with regard to IT in public administrations and offers tools for their successful preservation to master this e-induced change: 19 reference roles in public administrations are identified that are important for the implementation of eGovernment. In addition role fact sheets and competence matrices as possible means for the identification and documentation will be presented, which in turn can be supportive of a possible future competence preservation.

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