• definitely finished

    Practicability of IT services in operational use

    Analysis of challenges faced by organizations introducing IT Service Management, in particular concerning the definition and contracting of IT Services.

    Project status definitely finished
    Project time 01.04.2010- 31.12.2022
    Keywords IT Operations Management; ITIL; IT Service Management; IT Infrastructure Library; ISO 20000

     

  • in progress

    Research on Strategic IT/IS Management and Digitalization

    The research on Strategic Information Management is concerned with the development of IT/IS strategies, the management of IT/IS investments, investment portfolios, and programmes, as well as with the sourcing, organization and governance of the corporate IT/IS function.

    Project status in progress
    Project time 01.01.1997- 31.12.2032
    Website http://rg-sim.uni-muenster.de/
    Keywords IT/IS strategy; IT/IS strategy implementation; IT/IS investment planning; IT/IS portfolio management; IT/IS programme management; IT outsourcing; IT/IS organization; IT governance