Projects | Prof. Dr. Hans Peter Rauer | Department of Information Systems

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Prof. Dr. Hans Peter Rauer
Former Research Assistant

Chair of Information Systems and Information Management

Leonardo Campus 3
48149 Münster

External profiles:
Xing

definitely finished

Produktivity Benchmarking for Industrial Services: Design and Evaluation of Adaptions for the Data Envelopment Analysis

The project ServDEA is using the operations-research method data envelopment analysis (DEA) to develop a software tool that is capable of benchmarking so-called service organizations.

Project status	definitely finished
Project time	01.09.2010- 30.04.2014
Website	http://www.servdea.de
Funding source	Federal Ministry of Education and Research
Project number	01FL10015
Keywords	Productivity Measurement; Data Envelopment Analysis; Benchmarking; Service Science

Benchmarking of service processes in the area of Facility Management

Project status	definitely finished
Project time	01.05.2012- 17.05.2012
Funding source	RWE Service GmbH
Project number	4300239386-K4-404
Keywords	Benchmarking; service process; Facility Management