@inproceedings{GollhardtHCBK2022DesignOfASoftware,
  author = {T. Gollhardt and A. Hermann and A.-K. Cordes and B. Barann and P. Kruse},
  title = {Design of a Software Tool Supporting Orientation in the Context of Digital Transformation},
  booktitle = {Proceedings of the 55$^{th}$ Hawaii International Conference on System Sciences},
  pages = {4859--4868},
  series = {Hawaii International Conference on System Sciences},
  editor = {Tung X. Bui},
  year = {2022},
  publisher = {University of Hawai'i at Manoa --- Hamilton Library},
  address = {Honolulu, Hawaii, USA},
  isbn = {978-0-9981331-5-7},
  issn = {2572-6862},
  doi = {10.24251/HICSS.2022.592},
  note = {Publication status: Published}
}

@inproceedings{PfabeBCHG2021EServiceTouchpoints,
  author = {C Pfabe and B. Barann and A.-K. Cordes and A. Hermann and T. Gollhardt},
  title = {E-Service Touchpoints for Jewelry Retailers: Customers’ Perceptions of a Digital Sales Desk},
  booktitle = {Proceedings of Internationale Tagung der Wirtschaftsinformatik (WI 2021)},
  pages = {105--122},
  year = {2021},
  address = {Duisburg-Essen},
  url = {https://aisel.aisnet.org/wi2021/UDigitalRetail/Track06/2/},
  note = {Publication status: Published}
}

@phdthesis{Barann2021Orchestrating,
  author = {B Barann},
  title = {Orchestrating E-Service Touchpoints in Brick-and-Mortar Retail},
  school = {University of Münster},
  year = {2021},
  note = {Publication status: Published}
}

@inproceedings{CordesBRB2020SemanticShopping,
  author = {Ann-Kristin Cordes and Benjamin Barann and Michael Rosemann and Jörg Becker},
  title = {Semantic Shopping: A Literature Study},
  booktitle = {Proceedings of the 53$^{rd}$ Hawaii International Conference on System Sciences (HICSS)},
  year = {2020},
  address = {Wailea, USA},
  doi = {10.24251/HICSS.2020.146},
  url = {https://scholarspace.manoa.hawaii.edu/handle/10125/63885},
  note = {Publication status: Published}
}

@inproceedings{JanhoferBCB2020MasteringOmniChannel,
  author = {Dustin Janhofer and Benjamin Barann and Ann-Kristin Cordes and Jörg Becker},
  title = {Mastering Omni-Channel Retailing Challenges with Industry 4.0 Concepts},
  booktitle = {Proceedings of the 53$^{rd}$ Hawaii International Conference on System Sciences (HICSS)},
  year = {2020},
  address = {Wailea, USA},
  doi = {10.24251/HICSS.2020.662},
  url = {https://scholarspace.manoa.hawaii.edu/handle/10125/64404},
  note = {Publication status: Published}
}

@article{BarannBNHB2020ExploringCustomers,
  author = {Benjamin Barann and Jan H. Betzing and Marco Niemann and Benedikt Hoffmeister and Jörg Becker},
  title = {Exploring Customers' Likeliness to Use E-Service Touchpoints in Brick and Mortar Retail},
  journal = {Electronic Markets},
  year = {2020},
  volume = {In Print},
  pages = {1--23},
  doi = {10.1007/s12525-020-00445-0},
  url = {https://doi.org/10.1007/s12525-020-00445-0},
  note = {Publication status: Published}
}

@article{BarannHHB2020CanTTouchThis,
  author = {Benjamin Barann and Andreas Hermann and Markus Heuchert and Jörg Becker},
  title = {Can't Touch This? Conceptualizing the Customer Touchpoint in the Context of Omni-Channel Retailing},
  journal = {Journal of Retailing and Consumer Services},
  year = {2020},
  volume = {65},
  pages = {1--11},
  doi = {10.1016/j.jretconser.2020.102269},
  url = {https://doi.org/10.1016/j.jretconser.2020.102269},
  note = {Publication status: Published}
}

@incollection{HeuchertBCB2019Entwicklung,
  author = {Markus Heuchert and Benjamin Barann and Ann-Kristin Cordes and Jörg Becker},
  title = {Entwicklung eines Entity-Relationship-Modells und eines Verknüpfungskonzeptes --- eine Betrachtung des Omni-Channel-Managements aus einer Information Systems-Perspektive},
  booktitle = {Digital Customer Experience},
  edition = {1},
  pages = {53--67},
  series = {Edition HMD},
  editor = {Susanne Robra-Bissantz and Christoph Lattemann},
  year = {2019},
  publisher = {Springer Fachmedien Wiesbaden},
  isbn = {978-3-658-22541-4},
  doi = {10.1007/978-3-658-22542-1_4},
  url = {https://www.springerprofessional.de/entwicklung-eines-entity-relationship-modells-und-eines-verknuep/16281474},
  note = {Publication status: Published}
}

@inproceedings{BarannHCCB2019Supporting,
  author = {Benjamin Barann and Andreas Hermann and Ann-Kristin Cordes and Friedrich Chasin and Jörg Becker},
  title = {Supporting Digital Transformation in Small and Medium-sized Enterprises: A Procedure Model Involving Publicly Funded Support Units},
  booktitle = {Proceedings of the 52$^{nd}$ Hawaii International Conference on System Sciences (HICSS)},
  pages = {4977--4986},
  year = {2019},
  address = {Wailea, USA},
  isbn = {978-0-9981331-2-6},
  doi = {10.24251/HICSS.2019.598},
  url = {http://hdl.handle.net/10125/59935},
  note = {Publication status: Published}
}

@inproceedings{BetzingNBHB2019MirroringEService,
  author = {Jan Hendrik Betzing and Marco Niemann and Benjamin Barann and Benedikt Hoffmeister and Jörg Becker},
  title = {Mirroring E-service for Brick and Mortar Retail: An Assessment and Survey},
  booktitle = {Human Practice. Digital Ecologies. Our Future. --- Tagungsband der 14. Internationalen Tagung Wirtschaftsinformatik (WI 2019)},
  pages = {557--571},
  series = {WI '19},
  editor = {Ludwig Thomas and Pipek Volkmar},
  year = {2019},
  address = {Siegen},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1219&context=wi2019},
  note = {Publication status: Published}
}

@inproceedings{HeuchertB2019BPM2TPMThe,
  author = {Markus Heuchert and Benjamin Barann},
  title = {BPM2TPM: The Knowledge Transfer from Business Process to Touchpoint Management},
  booktitle = {Proceedings of the 27$^{th}$ European Conference on Information Systems (ECIS 2019)},
  pages = {1--12},
  year = {2019},
  address = {Stockholm-Uppsala, Schweden},
  url = {https://aisel.aisnet.org/ecis2019_rip/46/},
  note = {Publication status: Published}
}

@inproceedings{Barann2018AnISPerspective,
  author = {Benjamin Barann},
  title = {An IS-Perspective on Omni-channel Management: Development of a Conceptual Framework to Determine the Impacts of Touchpoint Digitalization on Retail Business Processes},
  booktitle = {Twenty-Sixth European Conference on Information Systems (ECIS2018)},
  year = {2018},
  address = {Portsmouth, UK},
  url = {https://aisel.aisnet.org/ecis2018_rip/18/},
  note = {Publication status: Published}
}

@inproceedings{HeuchertBCB2018AnISPerspective,
  author = {Markus Heuchert and Benjamin Barann and Ann-Kristin Cordes and Jörg Becker},
  title = {An IS Perspective on Omni-Channel Management along the Customer Journey: Development of an Entity-Relationship-Model and a Linkage Concept},
  booktitle = {Proc. Multikonferenz Wirtschaftsinformatik 2018},
  year = {2018},
  address = {Lüneburg, Germany},
  url = {http://mkwi2018.leuphana.de/wp-content/uploads/MKWI_276.pdf},
  note = {Publication status: Published}
}

@inproceedings{SiemenCBB2018Requirements,
  author = {Christian Siemen and Nico Clever and Benjamin Barann and Jörg Becker},
  title = {Requirements Elicitation for an Inter-organizational Business Intelligence System for Small and Medium Retail Enterprises},
  booktitle = {Proceedings of the 20$^{th}$ IEEE International Conference on Business Informatics (CBI) 2018},
  year = {2018},
  address = {Vienna, Austria},
  doi = {10.1109/CBI.2018.00023},
  url = {http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=8452666},
  note = {Publication status: Published}
}

@article{Barann2018TaxiRidesharing,
  author = {Benjamin Barann},
  title = {Taxi-Ridesharing: Taxis teilen spart fast 50 Prozent aller Fahrten},
  journal = {BI-Spektrum},
  year = {2018},
  volume = {2018},
  number = {1},
  url = {https://bc-v3.pressmatrix.com/de/profiles/d3aebfa037f6/editions/63043e1bd1501789521e},
  note = {Publication status: Published}
}

@inproceedings{GorbachevaB2017ITEnabledIdea,
  author = {Elena Gorbacheva and Benjamin Barann},
  title = {IT-Enabled Idea Crowdsourcing --- A Mean to Promote Gender Equity in IT Research Institutions},
  booktitle = {Proceedings of the 25$^{th}$ European Conference on Information Systems (ECIS)},
  pages = {1281--1298},
  year = {2017},
  address = {Guimarães, Portugal},
  issn = {978-0-9915567-0-0},
  url = {http://aisel.aisnet.org/ecis2017_rp/83/},
  note = {Publication status: Published}
}

@article{BarannBM2017AnOpenData,
  author = {Benjamin Barann and Daniel Beverungen and Oliver Müller},
  title = {An open-data approach for quantifying the potential of taxi ridesharing},
  journal = {Decision Support Systems},
  year = {2017},
  volume = {2017},
  number = {99},
  pages = {86--95},
  doi = {10.1016/j.dss.2017.05.008},
  url = {http://www.sciencedirect.com/science/article/pii/S0167923617300866},
  note = {Publication status: Published}
}