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Silvia Böhmer

AnnoDocs: Public Administration between lawfully standardized and locally specific public service delivery

Tuesday, 8. December 2026 - 12:30 to 13:30, Leo 18

Speaker: Patrick Nguyen

Abstract: Legal regulations are important for public organizations as they specify the services that the organizations offer to citizens and businesses. However, the operationalization of legal regulations is challenging because they leave room for interpretation and there is a high number of involved actors. These actors comprise of domain experts and IT experts within a public organization, but also other public organizations on the same or different levels of government. In consequence, there are many actors involved in the operationalization and execution of legal regulations for public services who would benefit from the use of conceptual models.

In this talk I will present my research on operationalizing legal regulations into conceptual models using digital tools.

Short bio: Patrick Nguyen is a research assistant and PhD student at the University of Münster and the German University of Administrative Sciences Speyer. He works at the Senior Professorship Information Management (Prof. Jörg Becker, Münster) and the Chair of Digital Government and Information Technology (Univ.-Prof Hendrik Scholta, Speyer) as part of the DFG research group “Future Digital Towns”. He can also be found at the Chair of Digital Innovation and the Public Sector (Prof. Tobias Brandt, Münster). His work focuses on the operationalization of legal regulations through digitally supported collaborative modelling.