Think Digitization to its End – The Impact and Importance of eGovernment to Public Administration
Speaker: Prof. Dr. Dr. h.c. Dr. h.c. Jörg Becker
Abstract: Whereas digitization offers countless opportunities to individuals as well as to organizations, public administration lacks behind in making use of advanced technologies and applying information management tools. However, as public authorities have recognized the potential of digitization for service delivery and administrative organization their efforts in establishing common digitization strategies, institutions, and electronic service delivery are faced with several challenges. Recent and ongoing research found that problems and hurdles with the implementation of all these approaches are manifold including given administrative structures, civil servants competencies or financial restrictions. In Germany, for instance, one major structural hurdle is the constitutional given federalism, which internally slows down decision processes on eGovernment actions and complicates the implementation of common eGovernment solutions like the planned interconnected portals. Externally, citizens and companies in federations are faced with confusing responsibilities not knowing where to apply for a public service. Therefore, it must be the aim of highest priority for the public sector to advance eGovernment solutions to gain a higher degree of internal efficiency, to provide citizens with convenient services and responsibilities and, lastly, to be prepared for future tasks.
Short Bio: Prof. Dr. Dr. h.c. Dr. h.c. Jörg Becker is a full professor for information systems and information management and one of the directors of the Department of Information Systems. In addition, he serves as academic director of the European Research Center for Information Systems (ERCIS). His focal areas of research include information management, information modelling, data management, retail information systems, and eGovernment. His work has been published in peer-reviewed academic journals and presented on major international conferences. He authored and co-authored several books on information management, business process management, retail information systems, eGovernment, and strategic IT management consulting. Jörg Becker is one of the two founding Editors in Chief of the international journal Information Systems and e-Business Management. He serves regularly on various editorial boards such as for the journal Business Information Systems Engineering, and as a member of the programme committees of leading international information systems conferences. His research has received funding by the EU as well as by the German Ministry of Research and Education and the German Research Foundation. Additionally, he is a partner of university spin-offs acting in the field of BPM consulting.