As part of the project seminar “Future Mobility Lab,” students presented their interim results on an exciting and practice-oriented topic: the use of Generative AI (GenAI) for crisis management in the mobility sector. The seminar is a collaboration with Transdev – a company within the Rethmann Group and the second-largest rail and bus operator in Germany – and aims to develop an innovative dashboard and a bot to support employees in critical situations.

The project focuses on providing tools that enable informed and faster decision-making in scenarios such as rail accidents, severe weather events, or acute staff shortages caused by sudden illnesses. The students offered detailed insights into their workflow, the underlying software architecture, and the data structure. They also explained how various Large Language Models (LLMs) were evaluated to select the best models for the specific use case.

A highlight of the interim presentation was the live demonstration of a working prototype. The showcased dashboard visualizes trains in real time, displays their locations and current issues, and integrates an interactive bot. This bot is already capable of accessing a local database and offers concrete suggestions to resolve issues, such as addressing staff shortages due to unexpected absences.

In the next phase of the project, the bot will be linked with live data to enable automated and informed decision-making. This functionality is expected to further optimize crisis management and significantly enhance operational response in real-world situations.

The project impressively demonstrates how GenAI technologies can create innovative solutions for the mobility sector while simultaneously fostering the practical education of students.