in progress

 

RTG 1712 - Trust and Communication in a Digitized World

The research training group examines how trust can be developed and maintained under the conditions of new forms of communication. Digitized means of communication change the structure and sustainability of trust because firstly, familiar face-to-face communication is replaced by digitized interactions, secondly, virtual social and office networks emerge and finally, because new forms of relationships between the public, organisations and individuals develop.


Project status in progress
Project time 01.04.2012- 31.03.2021
Website http://www.uni-muenster.de/GK-Vertrauen-Kommunikation
Funding source DFG - Research Training Group
Project number GRK 1712/1
Keywords Trust, communication, digitalization, RTG, Research Training Group, internet
 

VISE: Virtual Institute Smart Energy: Development of Digital Business Models Based on the Energy Demand Behavior of Households

Energy providers and energy service providers only have little information regarding the determinants of their customers energy demand behaviour, especially regarding private households. A detailed analysis of expectations and requirements of private energy demand is an important prerequisite for a successfull adoption of new technology and basis for the development of new business models. The project's goal is the analysis private households intention to invest and intention to use and consequently the development of new business models addressing private households.


Project status in progress
Project time 01.07.2017- 30.06.2020
Funding source EC - European Regional Development Fund
Project number EFRE-0800037 34.02.10.09-004
Keywords Energy provider, Energy service provider, Energy demand, business models
 

Joint Project: smart services for interactive customer experiences in High Street Retailing - project part: Mobile application development for location-based services

smartmarket² adapts successful strategies from online retailing to high street retailing to create interactive customer experiences. The goal is to strengthen the versatility and the attractiveness of high streets and city centers, and to reinforce the individual business models of local retailers against their common competition with online retailing.


Project status in progress
Project time 01.03.2017- 29.02.2020
Website http://www.smartmarketsquare.de
Funding source Federal Ministry of Education and Research
Project number 02K15A074
Keywords Retail; Digitalisation; Customer Experience; Location-based Services; Service Engineering
 

SPP 1921: 'Intentional Forgetting' in organisations: 'Forgetting confidently': Motivational and emotionale influences on intentionale forgettin in organisations

The tandem project of the University of Münster with the disciplines Organisational & Business Psychology (Guido Hertel) and Information Systems (Jörg Becker) focuses on studies on motivational factors that can interfere or promote intentional forgetting in organizations. Intentional forgetting is operationalized by the extent of the utilization of information systems. Information systems are considered to be a structural form of intentional forgetting in organizations that provide users with relevant information so that less relevant information can fade into the background (gradual forgetting). In this way, the use of information systems can save resources and increase the quality and speed of decisions by focusing on the essential decision criteria.


Project status in progress
Project time 01.10.2016- 30.09.2019
Website https://www.getrost-vergessen.de/
Funding source DFG - Priority Programme
Project number HE 2745/16-1; BE 1422/21-1
Keywords Intentional Forgetting; Motivation; Emotion; Psychology; Information Systems
 

Gender Equality Plans for Information Sciences and Technology Research Institutions

EQUAL-IST aims at introducing structural changes to enhance gender equality within Information Systems and Technology Research institutions, which have been demonstrated to be among the research sectors most affected by gender inequalities at all levels.


Project status in progress
Project time 01.06.2016- 31.05.2019
Website http://www.equal-ist.eu/
Funding source EU H2020 - Coordination and support action
Project number 710549
Keywords gender mainstreaming; gender equality; information systems; gender equality action plans
 

Propelling Business Process Management by Research and Innovation Staff Exchange

RISE_BPM networks world-leading research institutions and corporate innovators to develop new horizons for Business Process Management (BPM). BPM is a boundary-spanning discipline focused on division and re-integration of day-to-day work in organisations and on analysis of process data for organisational decision-making. Recent break-through innovations in Social Computing, Smart Devices, Real-Time Computing, and Big Data Technology create a strong impetus for propelling BPM into a pervasive corporate topic that enables design of entirely new products and services.


Project status in progress
Project time 01.05.2015- 30.04.2019
Website http://www.rise-bpm.eu
Funding source EC H2020 - Marie Skłodowska-Curie Actions - Research and Innovation Staff Exchange
Project number 645751
Keywords Business Process Management; BPM; Business Processes
 

CRIS.NRW initiative – Support structures for the implementation of the Core data set research (Kerndatensatz Forschung) and research information systems at the universities in North Rhine-Westphalia as a contribution to harmonise federal research reporting structures


Project status in progress
Project time 12.05.2016- 31.03.2019
Website http://www.uni-muenster.de/CRIS.NRW/
Funding source Federal ministry of innovation, science, and research of the federal state of North Rhine-Westphalia
Keywords Kerndatensatz Forschung; Forschungsberichtswesen; Forschungsinformationssysteme; FIS; CRIS; Forschungsinformationen; Forschungsberichterstattung; Nordrhein-Westfalen
 

Registration and optimisation of administrative processes at the University of Music Münster

This project executes a process registration and optimisation of adminstrative proceses at the University of Music Münster. Im preparation of the upcoming implementation of a SAP Campus Management System the specific processes will be recorded using the modelling method PICTURE.


Project status in progress
Project time 01.02.2017- 31.01.2018
Keywords process registration; University of Music; Münster; process optimisation
 

FOKUS:SE - Researcher Network Service Engineering

Services are highly relevant to the economy and the society. The market success and quality of services depend on their concept and design. The DFG-sponsered research network "FOKUS:SE" connects different German research institutions, which are doing theoretical and practical research on service engineering.


Project status in progress
Project time 01.01.2015- 01.01.2018
Website http://fokusse.infai.org/
Keywords Service Engineering; Research Network; German Research Foundation; DFG
 

Towards EPC Standardization - Process Modelling with Event-driven Process Chains

Mit der Ereignisgesteuerten Prozesskette (EPK) wurde zu Beginn der 1990er Jahren die bis dato in Deutschland dominierende Modellierungssprache entwickelt. Insbesondere in Wissenschaft und Praxis trifft die EPK seit fast zwei Jahrzehnten auf breite Akzeptanz, obwohl bis dato kein anerkannter Standard für die EPK existiert. Ziel des Projekts SPEAK ist die Erarbeitung einer EPK-Spezifikation in Zusammenarbeit mit Fachexperten aus Wissenschaft und Praxis. Zur Zielerreichung werden in mehreren Arbeitspaketen die Grundlagen einer solchen Spezifikation geschaffen. Dies umfasst unter anderem die Durchführung einer Anforderungsanalyse, die metamodell-, formalsemantische-, und enumerative Spezifikation der EPK sowie die Definition eines Austausch- und Speicherformats.


Project status in progress
Project time 01.02.2015- 31.10.2017
Website http://www.epc-standard.org/
Funding source Federal Ministry of Economic Affairs and Energy
Project number 01FS14030
Keywords Prozessmodellierung; Ereignisgesteuerte Prozesskette (EPK)
 

Online Learning Modules for Business Process Management (BPM) Advanced Higher Education

Business Process Management (BPM) has evolved into an important topic at universities in Europe and abroad, and it has become an important part of modern management education both at the bachelor and master levels. At the same time, however, many practitioners are nowadays confronted with challenges related to BPM, even though BPM has not been part of their primary and secondary education. In addition, a technology-driven field such as BPM is subject to the rapid changes and innovations in information technology; so even managers who have graduated only recently have a permanent demand to update their knowledge and skillson a continuous, life-long basis.


Project status in progress
Project time 15.10.2015- 14.10.2017
Website http://www.bpm-online.uni.li/
Funding source EC - Lifelong Learning Programme: Erasmus+
Project number GA 2015-1-LI01-KA203-000040
Keywords Curriculum Design; BPM, E-Government

definitely finished

 

End-Of-Life Solutions for eCar-Batteries – Development of Product-Service-Systems and Information Systems for Decision Support


Project status definitely finished
Project time 01.06.2015- 31.01.2017
Website http://www.eol-is.de/
Funding source Federal Ministry of Education and Research
Project number 01FE13023E
Keywords Decision Support System; Lemon Market; Battery Research; Service Science; Service Innovation; Electric Vehicle Battery; E-Car; Electric Mobility; Battery Second Life; Battery Second Use; Battery Afterlife
 

Joint Project: Crowdsourcing - Charging Service Provided by Private Persons as an Innovative Business Model - Project Part: User Acceptance and Service Design

CrowdStrom is a project that aims at developing a new business model for electric vehicle charging infrastructure. Through involvement of charging stations owned by private persons, the business model addresses challenges of the current infrastructure development for electric vehicles.


Project status definitely finished
Project time 01.05.2015- 31.01.2017
Website http://www.crowdstrom.de/
Funding source Federal Ministry of Education and Research
Project number 01FE13019E
Keywords Crowd-Sourcing; Electric vehicle network; Service science research; willingness to pay; incentive system; charging infrastructure
 

Life event based e-government using the example of the life situation "Child"

Although German municipalities offer similar services, their electronic implementations are often heterogeneous. Thus, citizens are confronted with many different websites which leads to a low adoption of e-government services. Consequently, this project aims at the conceptualization of a one-stop-shop for the German e-government. Based on a documentation of current processes at different public administrations, a to-be architecture will be conceptualized that represents a life event based, uniform nationwide platform to offer e-government services regarding the live event “child” such as child benefit.


Project status definitely finished
Project time 01.05.2016- 31.12.2016
Funding source ]init[ AG für digitale Kommunikation
Keywords E-Government; Wirtschaftsinformatik; Informationsmanagement
 

eGovernment Competence


Project status definitely finished
Project time 01.09.2015- 30.04.2016
Funding source Land Hessen
Keywords eGovernment-Competence
 

Federal Information Management

Many public administrations maintain their information on administrative procedures on their own. This leads to a heterogeneous information landscape. It is, however, crucial for maintaining a reliable public service that same content is always described the same. Here, the FIM project comes into play. It is the goal to build up an information management that supports information exchange across all federal levels between internal processes and between public administrations and citizens (public service). This will be achieved by combining functional and technical Standardization.


Project status definitely finished
Project time 04.12.2012- 31.12.2015
Website http://www.it-planungsrat.de/DE/Projekte/Steuerungsprojekte/Steuerungsprojekte_NEGS/FIM/fim_node.html
Funding source Finanzministerium Sachsen-Anhalt
Project number 029-211-01-Nr. WB 2a
Keywords Information Management; E-Government
 

PICTURE Improve


Project status definitely finished
Project time 01.11.2011- 31.12.2015
Funding source PICTURE GmbH
Keywords PICTURE
 

Perceptible Integration of Products and Services as necessary for the requirements-oriented Coordination of Product Service System Networks

In product service system networks manufacturers and service organizations collaborate for providing customers with individualized solutions. Cooperation Experience focuses on developing a methodology that allows to conceptualize these networks, with a special focus on the required coordination between the participating actors’ tasks. With this method and a supporting test environment, the collaboration between the actors is visualized and the impacts and requirements for inter-organizational information flows and document exchanges are explicated. For supporting the application of the method, reference contents are generated and integrated into the supporting prototypical tools. Within this project, the University of Muenster is responsible for the design and implementation of these software prototypes.


Project status definitely finished
Project time 01.12.2013- 30.11.2015
Website http://www.cooperation-experience.de
Funding source Federal Ministry of Education and Research
Project number 01XZ13013
Keywords Cooperation Experience; Service Engineering; Product Service Systems; Value Networks; Service Science; Construction and Operating of Facilities; Facility Management
 

PUSH Münsterland

PUSH Münsterland aims at making SME in the project region aware of business opportunities arising from customer solutions that consist of physical products and services. The project will collect knowledge and best practices residing at universities and companies in the project region, and it will create innovative methods and tools to make that resources accessible by the SMEs.


Project status definitely finished
Project time 15.08.2014- 14.08.2015
Website http://www.push-muensterland.de/
Funding source EC - European Regional Development Fund
Project number IV A 5-43-01/2.1/Z27C
Keywords Service Science; Product-Service Systems; Hybrid Value Creation
 

End-Of-Life Solutions for eCar-Batteries – Development of Product-Service-Systems and Information Systems for Decision Support

The EOL-IS project’s goal is the development of service innovations for the phase after the eCar batteries’ EOL, based on the chemical and technical features of eCar batteries. A further object is to find the best Second-Life concept for each single battery as well as to conduct the application concept with accurately fitting hybrid bundles of services (HLB). Thereby the physical and chemical features and the battery’s history of usage, its condition and further economic, ecological and judicial information will be considered, as well.


Project status definitely finished
Project time 01.12.2013- 31.03.2015
Website http://www.eol-is.de/
Funding source Federal Ministry of Education and Research
Project number 01FE13023
Keywords Decision Support System; Lemon Market; Battery Research; Service Science; Service Innovation; Electric Vehicle Battery; E-Car; Electric Mobility; Battery Second Life; Battery Second Use; Battery Afterlife
 

Joint Project: Crowdsourcing - Charging Service Provided by Private Persons as an Innovative Business Model - Project Part: User Acceptance and Service Design

CrowdStrom is a project that aims at developing a new business model for electric vehicle charging infrastructure. Through involvement of charging stations owned by private persons, the business model addresses challenges of the current infrastructure development for electric vehicles.


Project status definitely finished
Project time 01.12.2013- 28.02.2015
Website http://www.crowdstrom.de/
Funding source Federal Ministry of Education and Research
Project number 01FE13019
Keywords Crowd-Sourcing; Electric vehicle network; Service science research; willingness to pay; incentive system; charging infrastructure
 

The Networked Service Society

The Networked Service Society project is focused on thoroughly analyzing the interplay between service networks and IT. First, we develop new methods and strategies for the global organization of business processes in multinational settings. Second, we theorize on and shape the commercialization of Social Media for networked service enterprises and the public sector. The objective of our project is to strengthen the long-term research structures with our partner institutions in the Asian-Pacific region. In Joint Research, we perform high quality research and publish our results in leading peer-reviewed journals and present them on international conferences. In Joint Industry Projects, we perform research that ‘matters’, in close cooperate with industry partners and the public sector. Our objective is to establish long-term cooperation initiatives funded by these stakeholders. In Joint Education, we develop and implement joint education programs for increasing the mobility of our students and PhD students.


Project status definitely finished
Project time 01.07.2010- 31.12.2014
Website http://www.networkedservicesociety.net
Funding source Federal Ministry of Education and Research
Project number APR 10/805
Keywords Service Science, Professionalization, Digitalization, Sustainability, Service Networks, Service Society, Networks
 

Business Process Compliance Management in the Financial Sector


Project status definitely finished
Project time 01.09.2012- 31.08.2014
Funding source DFG - Individual Grants Programme
Project number BE 1422/19-1 / DE1983/1-1
Keywords Financial Sector, Business Process Management, BPM, Method Engineering, Business Process Analysis, Compliance
 

Produktivity Benchmarking for Industrial Services: Design and Evaluation of Adaptions for the Data Envelopment Analysis

The project ServDEA is using the operations-research method data envelopment analysis (DEA) to develop a software tool that is capable of benchmarking so-called service organizations.


Project status definitely finished
Project time 01.09.2010- 30.04.2014
Website http://www.servdea.de
Funding source Federal Ministry of Education and Research
Project number 01FL10015
Keywords Productivity Measurement, Data Envelopment Analysis, Benchmarking, Service Science
 

Transfer project for the modeling technique "icebricks"

Goal of the transfer project is the application of new scientific results in the area of business process modeling into a marketable tool. icebricks is a modeling technique for business process modeling that integrates scientific results and experiences in the area of modeling conventions into a modeling language and tool. Key features are: building block based modeling language, glossary to ensure semantical correctness, flexible modeling through attributes and hierarchies, consequently web-oriented tool.


Project status definitely finished
Project time 01.11.2011- 31.12.2013
Funding source Prof. Becker GmbH
Keywords Business process modeling, modeling technique, building block based modeling
 

Collaborative process-oriented service productivity management

Die Steigerung der Produktivität von Dienstleistungen ist eine zentrale Zielsetzung des Business Process Management (BPM). Mit Dienstleistungen werden in Deutschland bereits jetzt ca. 70 % der Bruttowertschöpfung generiert. Sie bergen darüber hinaus ein hohes gesamtwirtschaftliches Wachstumspotenzial, das sich durch eine Steigerung ihrer Produktivität in Zukunft noch besser ausgeschöpfen lässt. Damit Produktivitätspotenziale auch über die Unternehmensgrenzen einzelner Dienstleister hinaus gehoben werden können, sind neue BPM-Ansätze notwendig. Im Verbundprojekt KollaPro, bestehend aus Partnern aus Wissenschaft und Praxis, werden neue Methoden zum kollaborativen prozessorientierten Produktivitätsmanagement von Dienstleistungen entwickelt und in Form einer internetbasierten Softwarelösung (Toolkit) für die Praxis nutzbar gemacht.


Project status definitely finished
Project time 01.09.2010- 31.08.2013
Website http://www.kollapro.net
Funding source Federal Ministry of Education and Research
Project number 01FL10004
Keywords service, productivity, BPM, collaborative BPM
 

Design of replenishment systems

Remira GmbH develops and distributes LogoMate, a tool for automated replenishment. Core of the tool is a component that forecasts demandon store level. Based on the forecast, LogoMate automatically generates order proposals that reduce stocks while keeping or increasing product availability. The project aimed to identify, evaluate and prototypically implement new methods for demand forecasting.


Project status definitely finished
Project time 01.10.2011- 31.03.2012
Funding source Remira GmbH
Keywords automated replenishment, operations research, demand forecast, application system design
 

Forschungslandkarte "Prozessorientierte Verwaltung"

Deutschland ist auf dem Weg hin zu einer prozessorientierten Verwaltung. Es gibt vielfältige Bestrebungen, den Prozessgedanken, insbesondere bei der Modernisierung von Verwaltungs-abläufen, in den Verwaltungen des Bundes, der Länder und der Kommunen zu etablieren. Nichtsdestotrotz ist der Weg bis zu einer ganzheitlichen Prozessorientierung und Nutzung der Vorteile einer ablauforientierten Gestaltung der Verwaltungsstrukturen noch weit. Auf dem Weg zur Erstellung der Forschungslandkarte Prozessorientierte Verwaltung wurden zahlreiche Literaturquellen und Datenbanken systematisch durchsucht. Die identifizierten Forscherinnen und Forscher, die in Deutschland in der Community arbeiten und forschen, wurden gebeten, den Stand ihrer Forschung im aufgebauten Forschungsportal zu dokumentieren. Dabei konnten 14 Forschungsfelder identifiziert werden, innerhalb derer sich die Forschungslücken der prozessorientierten Verwaltung strukturieren lassen und die Basis der Handlungsempfehlungen dieser Studie sind.


Project status definitely finished
Project time 01.12.2010- 31.05.2011
Website http://prove.yourresearchportal.com/
Funding source Federal Ministry of the Interior
Keywords e-Government, Research Map
 

Computer-supported learning in hybrid systems


Project status definitely finished
Project time 01.05.2005- 30.04.2010
Funding source Federal Ministry of Education and Research
Project number 01PI05003
Keywords E-Learning, Hybrid Systems
 

Process oriented value of IT

Prove IT project seminar in the frame of European educational project TEMPUS-JEP 27208-2006 is mentioned.


Project status definitely finished
Project time 01.10.2008- 01.03.2009
Keywords Banking Industry, Process oriented approach, BPM, Picture method
 

IÖ - Modeling of hybrid information systems


Project status definitely finished
Project time 01.07.2003- 31.12.2007
Funding source Federal Ministry of Education and Research
Project number 01AK704
Keywords Hybridität
 

Internet economy and hybridity


Project status definitely finished
Project time 01.01.2003- 31.12.2007
Funding source Federal Ministry of Education and Research
Project number 01AK704
Keywords Hybrid Systems, Internet economy
 

E-Inclusion - digital integration by e-Government

The objective of the study "E-Inclusion - digital integration by E-Government" was to analyze the usage and design possibilities of E-Government services for a less-involved audience in Germany and to develop recommendations that can improve the participation of this groups. The study has been conducted on the authority of the Federal Ministry of the Interior of Germany.


Project status definitely finished
Project time 01.07.2007- 30.11.2007
Funding source Federal Ministry of the Interior
Keywords e-Government, e-Inclusion, Digital Divide, Digital Integration
 

cHL-hybrid - Reference Models


Project status definitely finished
Project time 01.05.2005- 31.10.2007
Funding source Federal Ministry of Education and Research
Project number 01PI05003
Keywords e-learning, reference models
 

Individual adaptation in software engineering


Project status definitely finished
Project time 01.08.2005- 31.07.2007
Funding source Other public funder
Project number 005-0506-0029
Keywords MDA, Modelling tool, Product data management
 

A Configurative Meta Modelling Tool

Developing a configurative meta modelling tool


Project status definitely finished
Project time 01.08.2005- 31.07.2007
Keywords Modellierung, Metamodellierung, Software, Konfiguration
 

cHL-hybrid - e-business networking


Project status definitely finished
Project time 01.04.2006- 31.01.2007
Funding source Federal Ministry of Education and Research
Project number 01PI05003
Keywords e-business networks, e-learning
 

Software-based POS-Couponing


Project status definitely finished
Project time 21.09.2005- 30.06.2006
Funding source Wirtschaft
Project number 005-0506-0029
Keywords Couponing, Retail, Point-of-Sale
 

Process-driven business value assessment of SAP solutions

This description summarizes the results of an international research project with SAP, aiming at methodological and software-technical extension of the existing SAP business value assessment methodology. The extended SAP method is characterized by: (1) a process oriented analysis of ERP driven benefits, (2) a unified knowledge base structure for storing reference data related to ERP profitability analysis, (3) using reference data for effective business value assessment of ERP solutions and (4) reduced cost in preliminary stages of ERP projects. The SAP Value Analyzer is a software-technical implementation of the extended method.


Project status definitely finished
Project time 01.02.2006- 01.04.2006
Keywords IT value, business value assessment, profitability analysis, process orientation, ERP, SAP
 

Developing IT-enabled competitive advantage in manufacturing

Objectives: Extending the SAP BVA methodology with regard to the customer needs Providing decision support by an integrated software tool The project is funded by the SAP University Alliance Program and the SAP Research, and actively supported by the SAP Business Consulting Russia and SAP Business Consulting Germany.


Project status definitely finished
Project time 01.03.2005- 01.09.2005
Website https://www.hse.ru/data/2014/10/30/1102524206/flyer.pdf
Keywords Business Value Assessment (BVA), competitive advantage, manufacturing, BPM
 

Workflow-based Production Planning and Control (PPC) Systems

The objective of PROWORK was to conceptualize, develop and introduce workflow systems for production planning and control (PPC) systems. The project especially focused on order processing - a process that describes the relevant activities from customer order to the delivery of physical goods.


Project status definitely finished
Project time 01.03.2000- 31.10.2002
Funding source Federal Ministry of Education and Research
Project number 02PV40822
Keywords Workflow Management, Production Planning
 

Guidelines of Modeling


Project status definitely finished
Project time 01.02.1996- 31.01.1999
Funding source DFG - Individual Grants Programme
Project number 01IS604
Keywords Modelling, Standardization