• definitely finished

    The Networked Service Society

    The Networked Service Society project is focused on thoroughly analyzing the interplay between service networks and IT. First, we develop new methods and strategies for the global organization of business processes in multinational settings. Second, we theorize on and shape the commercialization of Social Media for networked service enterprises and the public sector. The objective of our project is to strengthen the long-term research structures with our partner institutions in the Asian-Pacific region. In Joint Research, we perform high quality research and publish our results in leading peer-reviewed journals and present them on international conferences. In Joint Industry Projects, we perform research that ‘matters’, in close cooperate with industry partners and the public sector. Our objective is to establish long-term cooperation initiatives funded by these stakeholders. In Joint Education, we develop and implement joint education programs for increasing the mobility of our students and PhD students.


    Project status definitely finished
    Project time 01.07.2010- 31.12.2014
    Website http://www.networkedservicesociety.net
    Funding source Federal Ministry of Education and Research
    Project number APR 10/805
    Keywords Service Science; Professionalization; Digitalization; Sustainability; Service Networks; Service Society; Networks

     

    Collaborative process-oriented service productivity management

    Die Steigerung der Produktivität von Dienstleistungen ist eine zentrale Zielsetzung des Business Process Management (BPM). Mit Dienstleistungen werden in Deutschland bereits jetzt ca. 70 % der Bruttowertschöpfung generiert. Sie bergen darüber hinaus ein hohes gesamtwirtschaftliches Wachstumspotenzial, das sich durch eine Steigerung ihrer Produktivität in Zukunft noch besser ausgeschöpfen lässt. Damit Produktivitätspotenziale auch über die Unternehmensgrenzen einzelner Dienstleister hinaus gehoben werden können, sind neue BPM-Ansätze notwendig. Im Verbundprojekt KollaPro, bestehend aus Partnern aus Wissenschaft und Praxis, werden neue Methoden zum kollaborativen prozessorientierten Produktivitätsmanagement von Dienstleistungen entwickelt und in Form einer internetbasierten Softwarelösung (Toolkit) für die Praxis nutzbar gemacht.


    Project status definitely finished
    Project time 01.09.2010- 31.08.2013
    Website http://www.kollapro.net
    Funding source Federal Ministry of Education and Research
    Project number 01FL10004
    Keywords service; productivity; BPM; collaborative BPM

     

    Flexible Information Systems Architectures for Service Networks


    Project status definitely finished
    Project time 01.10.2006- 31.03.2010
    Website http://ercis.org/node/127
    Funding source Federal Ministry of Education and Research
    Project number 01FD0629
    Keywords Hybrid Value Creation; Networks; Value Networks; Busines Process; Integration; Information Systems; Service Science

     

    SWOT Analysis of the Color Information Systems at BASF Coatings CR/T


    Project status definitely finished
    Project time 02.06.2008- 14.08.2009
    Funding source Wirtschaft
    Keywords IT Risk; Risk Management