SPP 1921: 'Intentional Forgetting' in organisations: 'Forgetting confidently': Motivational and emotional influences on intentional forgetting in organisations

The tandem project of the University of Münster with the disciplines Organisational & Business Psychology (Guido Hertel) and Information Systems (Jörg Becker) focuses on studies on motivational factors that can interfere or promote intentional forgetting in organizations. Intentional forgetting is operationalized by the extent of the utilization of information systems. Information systems are considered to be a structural form of intentional forgetting in organizations that provide users with relevant information so that less relevant information can fade into the background (gradual forgetting). In this way, the use of information systems can save resources and increase the quality and speed of decisions by focusing on the essential decision criteria.

Registration and optimisation of administrative processes at the University of Music Münster

This project executes a process registration and optimisation of adminstrative proceses at the University of Music Münster. Im preparation of the upcoming implementation of a SAP Campus Management System the specific processes will be recorded using the modelling method PICTURE.

Life event based e-government using the example of the life situation "Child"

Although German municipalities offer similar services, their electronic implementations are often heterogeneous. Thus, citizens are confronted with many different websites which leads to a low adoption of e-government services. Consequently, this project aims at the conceptualization of a one-stop-shop for the German e-government. Based on a documentation of current processes at different public administrations, a to-be architecture will be conceptualized that represents a life event based, uniform nationwide platform to offer e-government services regarding the live event “child” such as child benefit.

Carrying out a study and developing a road map of the status quo of electronic Billing in the public sector in Germany.

This project examined all ongoing or planned projects and initiatives around the topic „electronic billing in the public sector“. The study contains a complete documentation of all projects in Germany.