Breakdowns and system failures caused by insufficient maintenance can have huge effects and negative economic impact. Hence, the effective and efficient management of spare parts supply chains has become crucial for achieving competitive advantage in today’s more and more complex production networks. Spare part supply chains cover maintenance, repair and operations (MRO) services for machinery equipment by providing spare parts and service personnel at the required location and time. In practice, there is not a “one size fits all” spare part supply chain (SPSC), but they evolved over time and differ regarding several characteristics, e.g., organizational forms and structures, type of companies involved, collaborating processes and digitization. In order to assess how good companies are collaborating in a SPSC, e.g. a maturity model could be designed and applied.

Hence, this Bachelor thesis aims at investigating and systemizing existing maturity models in the domain of supply chain management (SCM). Established maturity models covering company collaborations and coordination or spare parts supply chains should be researched, explained in detail, compared and assessed considering requirements from organizational and collaborative characteristics of SPSC.

First, the relevant research domains and streams in literature of supply chain coordination and collaborations as well as spare parts supply chains should be investigated. Thereby, specific characteristics should be identified, which influence the assessment of the collaborations between two partnering companies in a SPSC as well as the coordination of companies in the entire SPSC, e.g. shared information, applied processes and procedures, connected IT systems. Following, a literature review in the domain of maturity models will cover maturity models for SPSC and for company collaborations and coordination in supply chains in general. The identified maturity models will be explained in detail and subsequently be analyzed and assessed regarding their suitability for the context and objective of this thesis based on the previously identified requirements. This thesis is grounded on existing research results (classifications and reviews) in the area of maturity models for supply chain management, especially collaborations and coordination as well as spare parts supply chains.

Literature:

• Stadtler, Hartmut; Kilger, Christoph; Meyr, Herbert (Hg.) (2015): Supply Chain Management and Advanced Planning: Springer Berlin Heidelberg (Springer Texts in Business and Economics).
• For first MRO insights: Baumbach, Michael; Stampfl, Alexander T. (2002): After-sales-Management. Marketing - Logistik - Organisation. München: Hanser (Pocket-Power Einkauf und Logistik, 118).
• Huiskonen, Janne (2001): Maintenance spare parts logistics: Special characteristics and strategic choices. In: International Journal of Production Economics 71 (1), S. 125–133.
• Wagner, S. M.; Lindemann, E. (2008): A case study-based analysis of spare parts management in the engineering industry. In: Production Planning & Control 19 (4), S. 397–407. DOI: 10.1080/09537280802034554.
• Lahti, M.; Shamsuzzoha, A.H.M.; Helo, P. (2009): Developing a maturity model for Supply Chain Management. In: International Journal of Logistics Systems and Management 5 (6), S. 654. DOI: 10.1504/IJLSM.2009.024796.
• Meng, Xianhai; Sun, Ming; Jones, Martyn (2011): Maturity Model for Supply Chain Relationships in Construction. In: Journal of Management in Engineering 27 (2), S. 97–105. DOI: 10.1061/(ASCE)ME.1943-5479.0000035.