Bridging the Gap – An Analysis of Requirements for Performance Measurement Systems in Digital Innovation Units
Haskamp, T.; Lorson, A.; de Paula, D.; Uebernickel, F.
Abstract
Due to a rapidly changing business environment, companies feel under constant pressure to innovate. In response to this challenge, and to accelerate their digital innovation endeavours, many incumbent firms set up Digital Innovation Units. To assess the effectiveness of these units, scholars and practitioners have called for the need to develop adequate means of measuring performance. This paper, therefore, reviews the literature on Performance Measurement Systems for Digital Innovation Units, and derives nine requirements. Conducting five case studies of Digital Innovation Units, we investigate the level of adoption of these requirements and propose three additional ones for a Performance Measurement System for innovation activities in Digital Innovation Units. We discuss these requirements and explain the reasons for their different levels of adoption. Thus, we contribute to literature and practice with a more adequate way of evaluating the performance of Digital Innovation Units, valuable to researchers and managers.
Keywords
Digital Innovation; Digital Innovation Unit; Performance Measurement System (requirements)
Cite as
Haskamp, T., Lorson, A., de Paula, D., & Uebernickel, F. (2021). Bridging the Gap — An Analysis of Requirements for Performance Measurement Systems in Digital Innovation Units. In Faculty, o. B. A. a. E., University of Duisburg-Essen, Essen, , Germany
Department, o. C. S. a. A. C. S., University of Duisburg-Essen, Duisburg, , & Germany, (Eds.),
Innovation Through Information Systems
Volume II: A Collection of Latest Research on Technology Issues (1st ed., pp. 587–605). Online: Springer Science and Business Media Deutschland GmbH.
Details
Publication type
Research article in proceedings (conference)
Peer reviewed
Yes
Publication status
Published
Year
2021
Conference
International Conference on Wirtschaftsinformatik, WI 2021
Venue
Online
Journal
Lecture Notes in Information Systems and Organisation
Volume
2
Book title
Innovation Through Information Systems
Volume II: A Collection of Latest Research on Technology Issues
Editor
Faculty of Business Administration and Economics, University of Duisburg-Essen, Essen, Germany
Department of Computer Science and Applied Cognitive Science, University of Duisburg-Essen, Duisburg, Germany
Start page
587
End page
605
Edition
1
Publisher
Springer Science and Business Media Deutschland GmbH
Place
Online
Language
English
ISSN
2195-4968
ISBN
9783030867997
DOI
Full text
