Bridging the Gap – An Analysis of Requirements for Performance Measurement Systems in Digital Innovation Units

Haskamp, T.; Lorson, A.; de Paula, D.; Uebernickel, F.


Zusammenfassung
Due to a rapidly changing business environment, companies feel under constant pressure to innovate. In response to this challenge, and to accelerate their digital innovation endeavours, many incumbent firms set up Digital Innovation Units. To assess the effectiveness of these units, scholars and practitioners have called for the need to develop adequate means of measuring performance. This paper, therefore, reviews the literature on Performance Measurement Systems for Digital Innovation Units, and derives nine requirements. Conducting five case studies of Digital Innovation Units, we investigate the level of adoption of these requirements and propose three additional ones for a Performance Measurement System for innovation activities in Digital Innovation Units. We discuss these requirements and explain the reasons for their different levels of adoption. Thus, we contribute to literature and practice with a more adequate way of evaluating the performance of Digital Innovation Units, valuable to researchers and managers.

Schlüsselwörter
Digital Innovation; Digital Innovation Unit; Performance Measurement System (requirements)



Publikationstyp
Forschungsartikel in Sammelband (Konferenz)

Begutachtet
Ja

Publikationsstatus
Veröffentlicht

Jahr
2021

Konferenz
International Conference on Wirtschaftsinformatik, WI 2021

Konferenzort
Online

Fachzeitschrift
Lecture Notes in Information Systems and Organisation

Band
2

Buchtitel
Innovation Through Information Systems Volume II: A Collection of Latest Research on Technology Issues

Herausgeber
Faculty of Business Administration and Economics, University of Duisburg-Essen, Essen, Germany Department of Computer Science and Applied Cognitive Science, University of Duisburg-Essen, Duisburg, Germany

Erste Seite
587

Letzte Seite
605

Auflage
1

Verlag
Springer Science and Business Media Deutschland GmbH

Ort
Online

Sprache
Englisch

ISSN
2195-4968

ISBN
9783030867997

DOI

Gesamter Text