Human-Oriented Challenges of Social BPM: An Overview
Pflanzl Nicolas, Vossen Gottfried
Abstract
Social BPM is the practice of actively involving all relevant stakeholders into BPM through the use of social software and its underlying principles. This allows enhancing the correctness, completeness, and usefulness of process models and instances by leveraging the domain and method knowledge of the entire business community. However, the large number and variety of contributors and contributions also results in a number of challenges, which will be examined in this paper.
Keywords
Social BPM; Challenges; Human-Centric BPM
Publication type
Research article in proceedings (conference)
Peer reviewed
Yes
Publication status
Published
Year
2013
Conference
5th International Workshop on Enterprise Modelling and Information Systems Architectures (EMISA 2013)
Venue
St. Gallen, Switzerland
Book title
Enterprise Modelling and Information Systems Architectures (EMISA 2013)
Editor
Jung Reinhard, Reichert Manfred
Pages range
163-176
Volume
P-222
Title of series
Lecture Notes in Informatics (LNI)
Publisher
Köllen Druck+Verlag GmbH
Place
Bonn, Germany
Language
English
ISSN
1617-5468
ISBN
978-3-88579-616-9