Human-Oriented Challenges of Social BPM: An Overview

Pflanzl Nicolas, Vossen Gottfried


Abstract
Social BPM is the practice of actively involving all relevant stakeholders into BPM through the use of social software and its underlying principles. This allows enhancing the correctness, completeness, and usefulness of process models and instances by leveraging the domain and method knowledge of the entire business community. However, the large number and variety of contributors and contributions also results in a number of challenges, which will be examined in this paper.

Keywords
Social BPM; Challenges; Human-Centric BPM



Publication type
Conference paper

Peer reviewed
Yes

Publication status
Published

Year
2013

Conference
5th International Workshop on Enterprise Modelling and Information Systems Architectures (EMISA 2013)

Venue
St. Gallen, Switzerland

Book title
Enterprise Modelling and Information Systems Architectures (EMISA 2013)

Editor
Jung Reinhard, Reichert Manfred

Pages range
163-176

Volume
P-222

Title of series
Lecture Notes in Informatics (LNI)

Publisher
Köllen Druck+Verlag GmbH

Place
Bonn, Germany

Language
English

ISSN
1617-5468

ISBN
978-3-88579-616-9