Human-Oriented Challenges of Social BPM: An Overview
Pflanzl Nicolas, Vossen Gottfried
Zusammenfassung
Social BPM is the practice of actively involving all relevant stakeholders into BPM through the use of social software and its underlying principles. This allows enhancing the correctness, completeness, and usefulness of process models and instances by leveraging the domain and method knowledge of the entire business community. However, the large number and variety of contributors and contributions also results in a number of challenges, which will be examined in this paper.
Schlüsselwörter
Social BPM; Challenges; Human-Centric BPM
Publikationstyp
Forschungsartikel in Sammelband (Konferenz)
Begutachtet
Ja
Publikationsstatus
Veröffentlicht
Jahr
2013
Konferenz
5th International Workshop on Enterprise Modelling and Information Systems Architectures (EMISA 2013)
Konferenzort
St. Gallen, Switzerland
Buchtitel
Enterprise Modelling and Information Systems Architectures (EMISA 2013)
Herausgeber
Jung Reinhard, Reichert Manfred
Erste Seite
163
Letzte Seite
176
Band
P-222
Reihe
Lecture Notes in Informatics (LNI)
Verlag
Köllen Druck+Verlag GmbH
Ort
Bonn, Germany
Sprache
Englisch
ISSN
1617-5468
ISBN
978-3-88579-616-9