Human-Oriented Challenges of Social BPM: An Overview

Pflanzl Nicolas, Vossen Gottfried


Zusammenfassung
Social BPM is the practice of actively involving all relevant stakeholders into BPM through the use of social software and its underlying principles. This allows enhancing the correctness, completeness, and usefulness of process models and instances by leveraging the domain and method knowledge of the entire business community. However, the large number and variety of contributors and contributions also results in a number of challenges, which will be examined in this paper.

Schlüsselwörter
Social BPM; Challenges; Human-Centric BPM



Publikationstyp
Aufsatz (Konferenz)

Begutachtet
Ja

Publikationsstatus
Veröffentlicht

Jahr
2013

Konferenz
5th International Workshop on Enterprise Modelling and Information Systems Architectures (EMISA 2013)

Konferenzort
St. Gallen, Switzerland

Buchtitel
Enterprise Modelling and Information Systems Architectures (EMISA 2013)

Herausgeber
Jung Reinhard, Reichert Manfred

Seiten
163-176

Band
P-222

Reihe
Lecture Notes in Informatics (LNI)

Verlag
Köllen Druck+Verlag GmbH

Ort
Bonn, Germany

Sprache
Englisch

ISSN
1617-5468

ISBN
978-3-88579-616-9