Service Portfolio Measurement: Evaluating Financial Performance of Service-Oriented Business Processes

vom Brocke J

Keywords

evaluation of services engineering; outtasking performance measurement; service-oriented business process management; total costs of ownership; return on investment

Cite as

vom Brocke, J. (2007). Service Portfolio Measurement: Evaluating Financial Performance of Service-Oriented Business Processes. International Journal of Web Services Research, 4(2), 1–32.

Details

Publication type
Research article (journal)

Peer reviewed
Yes

Publication status
Published

Year
2007

Journal
International Journal of Web Services Research

Volume
4

Issue
2

Start page
1

End page
32

ISSN
1545-7362

DOI