Service Portfolio Measurement: Evaluating Financial Performance of Service-Oriented Business Processes
vom Brocke J
Keywords
evaluation of services engineering; outtasking performance measurement; service-oriented business process management; total costs of ownership; return on investment
Publication type
Research article (journal)
Peer reviewed
Yes
Publication status
Published
Year
2007
Journal
International Journal of Web Services Research
Volume
4
Issue
2
Start page
1
End page
32
ISSN
1545-7362
DOI