Understanding Humanitarian Supply Chains – Developing an Integrated Process Analysis Toolkit

Widera Adam, Dietrich Hanns-Alexander, Hellingrath Bernd, Becker Jörg


Abstract
In this paper we present the development of an integrated process analysis toolkit for humanitarian logistics. The toolkit integrates a conceptual and a technological component. Our approach follows a case study-based modeling and design approach. The developed concept was evaluated in two humanitarian organizations. Based on these results we extended and integrated the tool-supported process analysis approach, which is ready to use for the structural and quantitative analysis of humanitarian logistics processes. The toolkit can be applied in humanitarian organizations as a decision support tool for designing, planning and executing their logistics processes. Thus, the application affects the preparedness of humanitarian organizations as well as their response performance. The process analysis toolkit is embedded in an overall research agenda with the objective to provide humanitarian organizations with the capabilities to identify, monitor, and improve their logistics processes respecting the organization specific objectives.

Keywords
Humanitarian logistics, reference modeling, supply chain management, performance measurement, process analysis



Publication type
Conference Paper

Peer reviewed
Yes

Publication status
Published

Year
2013

Conference
International Conference on Information Systems for Crisis Response and Management (ISCRAM) 2013

Venue
Baden-Baden, Germany

Book title
10th International Conference on Information Systems for Crisis Response and Management

Editor
Comes T, Fiedrich F, Fortier S, Geldermann J, Müller T

Start page
210

End page
219

Language
English

ISBN
978-3-923704-80-4

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