Understanding Humanitarian Supply Chains – Developing an Integrated Process Analysis Toolkit

Widera Adam, Dietrich Hanns-Alexander, Hellingrath Bernd, Becker Jörg


Zusammenfassung
In this paper we present the development of an integrated process analysis toolkit for humanitarian logistics. The toolkit integrates a conceptual and a technological component. Our approach follows a case study-based modeling and design approach. The developed concept was evaluated in two humanitarian organizations. Based on these results we extended and integrated the tool-supported process analysis approach, which is ready to use for the structural and quantitative analysis of humanitarian logistics processes. The toolkit can be applied in humanitarian organizations as a decision support tool for designing, planning and executing their logistics processes. Thus, the application affects the preparedness of humanitarian organizations as well as their response performance. The process analysis toolkit is embedded in an overall research agenda with the objective to provide humanitarian organizations with the capabilities to identify, monitor, and improve their logistics processes respecting the organization specific objectives.

Schlüsselwörter
Humanitarian logistics, reference modeling, supply chain management, performance measurement, process analysis



Publikationstyp
Aufsatz (Konferenz)

Begutachtet
Ja

Publikationsstatus
Veröffentlicht

Jahr
2013

Konferenz
International Conference on Information Systems for Crisis Response and Management (ISCRAM) 2013

Konferenzort
Baden-Baden, Germany

Buchtitel
10th International Conference on Information Systems for Crisis Response and Management

Herausgeber
Comes T, Fiedrich F, Fortier S, Geldermann J, Müller T

Erste Seite
210

Letzte Seite
219

Sprache
Englisch

ISBN
978-3-923704-80-4

Gesamter Text