The Effects of Web-based Self-Services: The Perspective of the Multi-Channel-Shopper

Adelaar, Thomas; Müller-Lankenau, Claas

Cite as

Adelaar, T., & Müller-Lankenau, C. (2005). The Effects of Web-based Self-Services: The Perspective of the Multi-Channel-Shopper. In Proceedings of the 12th Research Symposium on Emerging Electronic Markets (RSEEM 2005): Governance of Electronic Markets, Amsterdam.

Details

Publication type
Research article in proceedings (conference)

Publication status
Published

Year
2005

Conference
12th Research Symposium on Emerging Electronic Markets (RSEEM 2005): Governance of Electronic Markets, Amsterdam

Book title
Proceedings of the 12th Research Symposium on Emerging Electronic Markets (RSEEM 2005): Governance of Electronic Markets, Amsterdam