The Effects of Web-based Self-Services: The Perspective of the Multi-Channel-Shopper

Adelaar, Thomas; Müller-Lankenau, Claas

Publikationstyp

Forschungsartikel in Sammelband (Konferenz)

Publikationsstatus

Veröffentlicht

Jahr

2005

Konferenz

12th Research Symposium on Emerging Electronic Markets (RSEEM 2005): Governance of Electronic Markets, Amsterdam

Buchtitel

Proceedings of the 12th Research Symposium on Emerging Electronic Markets (RSEEM 2005): Governance of Electronic Markets, Amsterdam