DESIGN KNOWLEDGE FOR VIRTUAL LEARNING COMPANIONS

Khosrawi-Rad, Bijan; Schlimbach, Ricarda; Strohmann, Timo; Robra-Bissantz, Susanne

Abstract

Conversational agents (CAs) are getting smarter thanks to advances in artificial intelligence, which opens the
potential to use them in educational contexts to support (working) students. In addition, CAs are turning toward relationship-oriented virtual companions (e.g., Replika). Synthesizing these trends, we derive the virtual learning companion (VLC), which aims to support working students in their time management and motivation. In addition, we propose design knowledge, which was developed as part of a design science research project. We derive nine design principles, 28 meta-requirements, and 33 categories of design features based on interviews with students and experts, the results of an interdisciplinary workshop, and a user test. We aim to demonstrate how to design VLCs to unfold their potential for individual student support.

Keywords

Conversational Agent; Education; Virtual Learning Companion; Design Knowledge

Cite as

Khosrawi-Rad, B., Schlimbach, R., Strohmann, T., & Robra-Bissantz, S. (2022). DESIGN KNOWLEDGE FOR VIRTUAL LEARNING COMPANIONS. In Association, f. I. S. (. (Ed.), AIS SIGED International Conference on Information Systems Education and Research 2022 (pp. 83–101). Proceedings of the 2022 AIS SIGED International Conference on Information Systems Education and Research. Atlanta: AIS eLibrary.

Details

Publication type
Research article in proceedings (conference)

Peer reviewed
Yes

Publication status
Published

Year
2022

Conference
Proceedings of the 2022 AIS SIGED International Conference on Information Systems Education and Research

Venue
Copenhagen

Book title
AIS SIGED International Conference on Information Systems Education and Research 2022

Editor
Association for Information Systems (AIS)

Start page
83

End page
101

Title of series
Proceedings of the 2022 AIS SIGED International Conference on Information Systems Education and Research

Publisher
AIS eLibrary

Place
Atlanta

Language
English

ISBN
978-1-7138-7106-4

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