The Role and Value of Service Orchestration in Smart Grid Prosumer Service Systems

Merfeld T, Meisel S


Abstract

The implementation of smart grid infrastructure as well as the rise of eco-conscious prosumers in the energy markets are leading to a paradigm shift in the energy sector. Residential households can no longer be viewed as passive market entities, but have to be considered as actors participating in value creation. In this work, we present the co-creation of value in energy markets through the lens of service dominant logic, and highlight the importance of service orchestrators for deriving both design decisions and operational decisions for complex energy systems. For the example of a real-time energy trading service, we assess the value of service orchestration by means of a simulation study. Thereby, we highlight the importance of service orchestration for creating valuable business opportunities, and we provide a transdisciplinary approach that combines service science and service operations research.

Keywords
Prosumer; Electric Vehicle; Value Co-Creation; Battery Management; Service Orchestration



Publication type
Forschungsartikel in Sammelband (Konferenz)

Peer reviewed
Yes

Publication status
Published

Year
2022

Conference
European Conference on Information Systems (ECIS 2022)

Venue
Timisoara, Romania

Book title
ECIS 2022 Research Papers

Editor
Beck, Roman; Petcu, Dana; Fotache, Marin

Start page
1

End page
16

Publisher
Association for Information Systems

Place
Atlanta, GA

Language
English

Full text