Walking a Mile in Their Shoes—A Citizen Journey to Explore Public Service Delivery from the Citizen Perspective

Scholta Hendrik, Halsbenning Sebastian, Distel Bettina, Becker Jörg



Publication type
Forschungsartikel in Sammelband (Konferenz)

Peer reviewed
Yes

Publication status
Published

Year
2020

Conference
EGOV-CeDEM-ePart 2020

Venue
Linköping, Sweden

Book title
Electronic Government: 19th IFIP WG 8.5 International Conference, EGOV 2020, Linköping, Sweden, August 31 – September 2, 2020, Proceedings

Editor
Viale Pereira G, Janssen M, Lee H, Lindgren I, Rodríguez Bolívar MP, Scholl HJ, Zuiderwijk A

Start page
164

End page
178

Volume
12219

Title of series
Lecture Notes in Computer Science (LNCS)

Publisher
Springer

Place
Cham

Language
English

DOI

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