Contingent factors affecting mandatory upper-management involvement in S&OP

Kalla, Christian; Kreuter, Tobias; Seeling, Marcelo Xavier; Thomé, Antonio Marcio Tavares; Scavarda, Luiz Felipe; Hellingrath, Bernd


Abstract

The lack of upper-management involvement is being recognized as one of the lead causes for unsuccessful implementations of Sales and Operations Planning (S&OP). Despite an agreement upon the importance of involving upper-management, there is a missing consensus regarding the need for a formalized S&OP process ending with an executive meeting. This paper aims at broadening the understanding about the contingent factors affecting the mandatory involvement of upper-management in S&OP. The investigation builds on a multiple case study with two companies from the chemical sector. The paper offers a novel discussion on upper-management involvement in S&OP by presenting two propositions.

Keywords
Tight-coupled S&OP; Agility; Procedural quality



Publication type
Forschungsartikel in Sammelband (Konferenz)

Peer reviewed
Yes

Publication status
Published

Year
2020

Conference
European Operations Management Association Conference

Venue
Warwick

Book title
Proceedings of the 27th International Annual European Operations Management Association Conference

Editor
EurOMA

Start page
1

End page
9

Publisher
European Operations Management Association

Place
Warwick, United Kingdom

Language
English