Towards Efficient and Informative Omni-Channel Customer Relationship Management

Carnein Matthias, Heuchert Markus, Homann Leschek, Trautmann Heike, Vossen Gottfried, Becker Jörg, Kraume Karsten



Publication type
Conference paper

Peer reviewed
Yes

Publication status
Accepted

Year
2017

Conference
6th International Workshop on Modeling and Management of Big Data (MoBiD '17)

Venue
Valencia, Spain