Designing Serious Games for Citizen Engagement in Public Service Processes

Pflanzl Nicolas, Classe Tadeu, Araujo Renata, Vossen Gottfried


Keywords
eGovernment; Public Services Process Design; Serious Games; Game Design



Publication type
Conference paper

Peer reviewed
Yes

Publication status
Published

Year
2016

Conference
9th Workshop on Business Process Management and Social Software (BPMS2 2016)

Venue
Rio de Janeiro, Brasilien