DESIGN KNOWLEDGE FOR VIRTUAL LEARNING COMPANIONS
Khosrawi-Rad, Bijan; Schlimbach, Ricarda; Strohmann, Timo; Robra-Bissantz, Susanne
Abstract
Conversational agents (CAs) are getting smarter thanks to advances in artificial intelligence, which opens the
potential to use them in educational contexts to support (working) students. In addition, CAs are turning toward relationship-oriented virtual companions (e.g., Replika). Synthesizing these trends, we derive the virtual learning companion (VLC), which aims to support working students in their time management and motivation. In addition, we propose design knowledge, which was developed as part of a design science research project. We derive nine design principles, 28 meta-requirements, and 33 categories of design features based on interviews with students and experts, the results of an interdisciplinary workshop, and a user test. We aim to demonstrate how to design VLCs to unfold their potential for individual student support.
Keywords
Conversational Agent; Education; Virtual Learning Companion; Design Knowledge
Cite as
Khosrawi-Rad, B., Schlimbach, R., Strohmann, T., & Robra-Bissantz, S. (2022). DESIGN KNOWLEDGE FOR VIRTUAL LEARNING COMPANIONS. In Association, f. I. S. (. (Ed.),
AIS SIGED International Conference on Information Systems Education and Research 2022 (pp. 83–101). Proceedings of the 2022 AIS SIGED International Conference on Information Systems Education and Research. Atlanta: AIS eLibrary.
Details
Publication type
Research article in proceedings (conference)
Peer reviewed
Yes
Publication status
Published
Year
2022
Conference
Proceedings of the 2022 AIS SIGED International Conference on Information Systems Education and Research
Venue
Copenhagen
Book title
AIS SIGED International Conference on Information Systems Education and Research 2022
Editor
Association for Information Systems (AIS)
Start page
83
End page
101
Title of series
Proceedings of the 2022 AIS SIGED International Conference on Information Systems Education and Research
Publisher
AIS eLibrary
Place
Atlanta
Language
English
ISBN
978-1-7138-7106-4
Full text